Principal Associate, User Experience Research Operations Job at Capital One (McLean)

Associate Vice President for Research Computing

The Associate Vice President (AVP) for Research Computing serves as the senior e...

Location

United States of America , Rochester

Salary:

205245.00 - 328392.00 USD / Year

University of Rochester

Expiration Date

Until further notice

Requirements

Bachelor’s degree in a relevant field of study.
Doctoral or advanced degree in a relevant field of study, advanced strongly preferred.
Minimum of 10 years of experience in informatics and computational research, with at least 5 years in a leadership role preferred.
Experience as a faculty member in higher education preferred.
Experience working in research-intensive higher education environment preferred.
Deep understanding of the research lifecycle and advanced knowledge of HPC architectures, scientific software, cloud-based research environments, and large-scale data storage.
Working knowledge of scientific concepts in fields such as biology, biochemistry, genomic, imaging, chemistry, physics and data science / AI
Proven ability to lead large technical teams, foster faculty partnerships, and manage multimillion-dollar research computing portfolios.
Strong communication skills and ability to interact effectively at all organization levels.
Broad IT experience including solutions architecture, application development, engineering, business analysis, and project management.

Job Responsibility

Lead the development and execution of a long-range strategic plan for research computing that supports the university’s R1 research mission, including investments in HPC, research storage, AI/ML environments, cloud platforms, secure data enclaves and staffing.
Collaborate with the Vice President for Research and IT, Deans, and faculty leaders to define institutional priorities, align resources, and support cutting-edge, interdisciplinary research initiatives.
Represent the University in national and international consortia focused on research computing infrastructure, research data governance, and secure research computing.
Serve as a strategic advisor to executive leadership on research policy, funding, and risk management related to advanced research computing.
Oversee Operations, performance, and lifecycle management of the University’s research computing environment, including HPC clusters and cloud platforms.
Lead cross-functional technical teams responsible for system design, user support, research application integration, and compliance with research security standards (e.g.NIST 800-171, FISMA)
Oversee service-level agreements, uptime metrics, downtime and maintenance procedures and communications and annual investment planning to ensure the environment remains resilient, scalable, and aligned with faculty needs.
Act as a campus-wide leader and trusted advisor to faculty and research teams across disciplines, proactively identifying research needs and aligning computational services accordingly.
Lead outreach, onboarding, and education programs that expand awareness of research computing services and improve access and usability for all research teams, especially those in emerging or underserved disciplines.
Oversee consultation and proposal development services that support grant applications, including effort related to compute budgeting, data management planning, and infrastructure letters of support.

Fulltime

Cleared Senior/ Principal Computing Infrastructure Engineer

We are seeking a Computing Infrastructure Engineer to perform the full lifecycle...

Location

United States , Albuquerque

Salary:

87400.00 - 199700.00 USD / Year

Sandia National Laboratories

Expiration Date

Until further notice

Requirements

A Bachelor's degree in a relevant discipline and five (5) years of directly relevant experience, or an equivalent combination of directly relevant education and engineering or scientific experience that demonstrates the knowledge, skills, and ability to perform independent research and development
Experience in various operating systems (e.g., Linux, Windows), networking protocols, virtualization technologies
Experience in scripting languages (e.g., Python, Bash) and configuration management tools (e.g., Ansible, Puppet)
Experience in various network hardware components (e.g., Dell/HP servers and desktops, Thin Clients, Zero Clients, Firewalls)
Active DOE Q clearance

Job Responsibility

Perform the full lifecycle management (analysis, design, development, testing, integration and maintenance) of multi-user information systems including servers, storage, virtual and cloud infrastructures, and associated components and subsystems
Maintains the integrity of servers and systems to meet established requirements for service levels, disaster recovery, business continuity, and security
Coordinates and interfaces with customers, suppliers, and domain experts such as networking, software, and desktop personnel
Applies systematic, disciplined, and quantifiable engineering and life cycle management techniques and processes to deliver integrated information systems hardware for mission-enabled or direct mission deployment and production
Performs technical research and development to enable continuing innovation within the infrastructure
Evaluates, recommends, and may decide hardware and software technologies for hardware system solutions
Introduces new computer systems and technologies into current configurations for optimum information systems engineering functionality
Collaborates with customers, suppliers, and other domain experts such as networking, software and desktop personnel in the development and integration of hardware systems solutions
Performs hardware systems analysis, monitoring, troubleshooting, repair and recovery, disaster recovery, software installations, systems OS and software applications upgrades and security patches, performance tuning, hardware upgrades and resource optimization, maintenance of user accounts, and training users

What we offer

Challenging work with amazing impact that contributes to security, peace, and freedom worldwide
Extraordinary co-workers
Some of the best tools, equipment, and research facilities in the world
Career advancement and enrichment opportunities
Flexible work arrangements for many positions include 9/80 (work 80 hours every two weeks, with every other Friday off) and 4/10 (work 4 ten-hour days each week) compressed workweeks, part-time work, and telecommuting (a mix of onsite work and working from home)
Generous vacation, strong medical and other benefits, competitive 401k, learning opportunities, relocation assistance and amenities aimed at creating a solid work/life balance

Fulltime

Principal Business Systems Analyst

Collaborate with a team of top engineers, designers, marketers, analysts and Cus...

Location

United States of America , Newton

Salary:

103000.00 - 141000.00 USD / Year

Bright Horizons

Expiration Date

Until further notice

Requirements

Bachelor's Degree required, 5 minimum additional years of experience would be considered in lieu of the applicable degree
7 years of relevant experience required as System analyst / Business Analyst with technical background or Product Manager experience is needed for this role
Strong Knowledge on Databases
Strong analytical skills and data driven mindset
Experience building and driving a durable roadmap and ability to decompose it into requirements across enterprise platforms and operational processes
Ability to balance short and long term solutions and relentlessly prioritize the most critical work
Experience and great track record of partnering with engineering teams in an agile development environment, with experience driving grooming, planning and capacity planning
Results-focused with an aptitude for handling multiple and changing priorities efficiently and effectively
Deep customer empathy (internal/external) and curiosity
Outstanding communication skills (written/verbal), presentation and facilitation skills

Job Responsibility

Develop and maintain an understanding of the processes, goals, requirements and issues related to Bright Horizons’ operational lines of business and supporting systems
Support project and enhancement requests in the Bright Horizon Full-Service Bright Star & Family Information Systems (FIC) applications and associated integrations
Conduct user interviews, surveys, workflow reviews, research on industry best practices and user workshops documenting current (As-Is) and Future (To-Be) scenarios
Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details
Drive the development of a master test plan with the QE team that traces business requirements throughout the SDLC
Work with Application Support, Training, Implementation, QE, and development in a business analysis capacity both reactively and proactively
Organize and lead projects from inception to execution including creating and managing task list, project schedule, budget etc.
Work effectively with vendors to fully scope and estimate initiatives
Assist technical team through design, code, test and deploy to ensure any issues are resolved
Approves requirements for partner scrum teams, identifies prioritization and approach of end to end execution

What we offer

Medical, dental, and vision insurance
Paid vacation, sick, holiday, and parental bonding leave
401(k) retirement plan
Long-term and short-term disability insurance
Life insurance
Money-saving discounts and financial planning tools
Tuition assistance and education coaching
Caregiving support and resources for the children and adults in your family
This position is also eligible for a bonus

Fulltime

Front Office Project Integrator

The Project Integrator will support Digital Gateway in providing front office su...

Location

United States , McLean, Virginia

Salary:

Not provided

Arcfield

Expiration Date

Until further notice

Requirements

Must possess and maintain a TS/SCI clearance with Polygraph
BS 10-12, MS 8-10, PhD 5-7
Ability to fully coordinate project schedules
Proficient with Salesforce CRM tools
Ability to coordinate program management process activities such as Program Reviews and Control Gate Reviews, including scheduling meetings and preparing briefings and/or presentations
Ability to assist in the preparation of management plans and reports
Ability to compose technical documents, including user manuals, training materials, installation guides, proposals, and reports
Ability to fully perform tasks requiring collecting, compiling, evaluating, and publishing of information and statistical data
Ability to commute between Sponsor facilities in the WMA

Job Responsibility

Providing direct support to a principal or group of principals
Proactively managing calendar/schedule items and time
Working extensively with online team collaboration tools such as Confluence and Hive
Responding directly to inquiries when appropriate or taking action to facilitate resolution of a range of inquiries and concerns
Using critical thinking skills and effective decision-making
Demonstrating excellent leadership and customer service skills
Vetting and referring visitors, callers, email, and other correspondence
Seeking information from appropriate internal/IC resources or other external resources to provide background information to the principal
Tracking assigned actions to ensure completion and response
Acting as the main point of contact for FO Leadership and other team members

Fulltime

New

Tech Specialist 3

We are seeking a Technical Specialist 3 to join our Security and Electronic Syst...

Location

United States , Charleston

Salary:

Not provided

M.C. Dean, Inc

Expiration Date

Until further notice

Requirements

ACTIVE TOP SECRET Clearance with SCI eligibility is REQUIRED
High School Diploma with 10+ years of experience with installation, troubleshooting and/or testing of electronic security systems
or Associates with 8+ years of experience
or Bachelor's Degree with 5+ years experience
or Master's Degree with 3+ years experience
System administrator experience in performing triage on system problems, resolving the system problems, analyzing system data to prevent problems, and implementing new workstations and system extensions
Vendor certifications for electronic systems preferred
Reliable attendance at customer site during work hours required by customer
Ability to work a flexible schedule that includes occasional nights and weekends
Ability to travel CONUS and OCONUS

Job Responsibility

Analyze system performance and recommend improvements
Provide support to the system administration and engineering team
Using advanced knowledge of networking principals and system administration skills to troubleshoot systems and operating systems
Communicate with customers, manufacturers, vendors and system administrators
Train system users and other system support personnel
Analyze and modify preventive maintenance checklists for system changes
Troubleshoot system performance issues and implement corrective actions
Organize and prepare detailed documentation of system performance, including service request records and analysis
Perform desktop hardware and operating system set-up, imaging software loading, and antivirus updates
Conduct in depth research and evaluate the research of Technical Specialists in order to evaluate existing and future systems

What we offer

A collaborative team inspired by the way engineering and innovation enhance customer outcomes
An opportunity to lead and build a business with the support of an industry-leading firm
Investment in your skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement
Open and transparent communication with senior leadership as well as local office management

Fulltime

New

Tech Specialist 2

We are seeking a Technical Specialist 2 to join our Security and Electronic Syst...

Location

United States , Charleston

Salary:

Not provided

M.C. Dean, Inc

Expiration Date

Until further notice

Requirements

ACTIVE TOP SECRET Clearance with SCI eligibility is REQUIRED
High School Diploma/GED with 8+ years of experience with installation, troubleshooting and/or testing of electronic security systems
Associates with 6+ years of experience
Reliable attendance at customer site during work hours required by customer
Ability to work a flexible schedule that includes occasional nights and weekends
Ability to travel CONUS and OCONUS
Sec+ required
Windows certification required
Experience with AMAG and DMP required

Job Responsibility

Analyze system performance and recommend improvements
Provide support to the system administration and engineering team
Using advanced knowledge of networking principals and system administration skills to troubleshoot systems and operating systems
Communicate with customers, manufacturers, vendors and system administrators
Train system users and other system support personnel
Analyze and modify preventive maintenance checklists for system changes
Troubleshoot system performance issues and implement corrective actions
Organize and prepare detailed documentation of system performance, including service request records and analysis
Perform desktop hardware and operating system set-up, imaging software loading, and antivirus updates
Conduct in depth research and evaluate the research of Technical Specialists in order to evaluate existing and future systems

What we offer

A collaborative team inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better
An opportunity to lead and build a business with the support of an industry-leading firm that has been in business for 75 years
Investment in your skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement
Open and transparent communication with senior leadership as well as local office management

Fulltime

New

Tech Specialist 1

We are seeking a Tech Specialist 1 to join our Security and Electronic Systems (...

Location

United States , Washington, DC

Salary:

75520.00 - 113280.00 USD / Year

M.C. Dean, Inc

Expiration Date

Until further notice

Requirements

Clearance/Citizen Type: Applicants selected will be subject to a government security investigation and may meet eligibility requirements, including U.S. Citizenship, for access to classified information
Ability to obtain at the Top Secret level
High School Diploma/GED with 6+ years of experience with installation, troubleshooting and/or testing of electronic security systems
Associates with 4+ years of experience
Reliable attendance at customer site during work hours required by customer
Ability to work a flexible schedule that includes occasional nights and weekends
Ability to travel CONUS and OCONUS

Job Responsibility

Analyze system performance and recommend improvements
Provide support to the system administration and engineering team
Using advanced knowledge of networking principals and system administration skills to troubleshoot systems and operating systems
Communicate with customers, manufacturers, vendors and system administrators
Train system users and other system support personnel
Analyze and modify preventive maintenance checklists for system changes
Troubleshoot system performance issues and implement corrective actions
Organize and prepare detailed documentation of system performance, including service request records and analysis
Perform desktop hardware and operating system set-up, imaging software loading, and antivirus updates
Conduct in depth research and evaluate the research of Technical Specialists in order to evaluate existing and future systems

What we offer

Medical, dental, vision, life, and disability insurance
Paid time off
Tuition reimbursement
401k Retirement Plan
Military Reserve pay offset
Paid maternity leave

Fulltime

New

Tech Specialist 3

We are seeking a Technical Specialist 3 to join our Security and Electronic Syst...

Location

United Kingdom

Salary:

Not provided

M.C. Dean, Inc

Expiration Date

Until further notice

Requirements

Requires 10 or more years of experience with installation, troubleshooting and/or testing of EPMS, BMS, Industrial instrumentation and/or SCADA systems
10+ years of experience with a High School Diploma
8+ years of experience with an Associate's
Requires reliable attendance at customer site during work hours required by customer
Ability to travel up to 25%
Preferred Industry Certifications: CCST certification, Security+ certification

Job Responsibility

Analyze system performance and recommend improvements
Provide support to the system administration team
Using advanced knowledge of networking principals and system administration skills to troubleshoot systems and operating systems
Communicate with customers, manufacturers, vendors and system administrators
Train system users and other system support personnel
Analyze and modify preventive maintenance checklists for system changes
Troubleshoot system performance issues and implement corrective actions
Organize and prepare detailed documentation of system performance, including service request records and analysis
Perform desktop hardware and operating system set-up, imaging software loading, and antivirus updates
Conduct in depth research and evaluate the research of Technical Specialists in order to evaluate existing and future systems

What we offer

A collaborative team inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better
An opportunity to lead and build a business with the support of an industry-leading firm that has been in business for 75 years
Investment in your skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement
Open and transparent communication with senior leadership as well as local office management

Fulltime

Principal Associate, User Experience Research Operations

Capital One

Location:
United States , McLean ▼
Richmond
New York

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 22, 2026

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