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Principal Associate, Risk Manager - Issues & Events Management

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Capital One

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Location:
United States , Richmond, Virginia ▼

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Category:
Finance

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Contract Type:
Employment contract

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Salary:

109900.00 - 137900.00 USD / Year
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Job Description:

As a Principal Risk Specialist within the Card Risk team, you will engage with a team of risk managers, product owners and business leads in delivering flawlessly executed event and issue management. Each issue or event is a self-contained project; it requires analysis of the underlying breakdown, identification of the right solution and ongoing execution to facilitate closure. Since risk events and issues do not happen sequentially, at any given time you will be concurrently managing multiple open items. You will collaborate with smart and passionate leaders to improve Capital One’s risk profile while putting the customer first. You will educate and gain buy-in from key stakeholders concerning the health and performance of processes supporting US Card.

Job Responsibility:

  • Provide project management for Issue and Event management execution
  • Partner with Legal and Compliance to understand exposure from breakdowns
  • Guide root cause analysis
  • Coordinate, influence and negotiate priorities with partner dependencies
  • Streamline interactions with the business related to breakdown enhancement
  • Support research and problem-solving
  • Training and development of teammates
  • Establishing strong interaction models and relationships with key stakeholders
  • Maintaining performance that aligns with quality and production metrics

Requirements:

  • High school diploma, GED or equivalent
  • At least 2 years of Operations, Financial Services Compliance or Risk Management experience
  • At least 2 years of experience in Process Management or Project Management
  • Bachelor’s Degree or military experience
  • 1+ years of Risk Event management or Issue Management experience
  • 1+ years of analytical experience
  • 3+ years of experience in management of multiple projects concurrently in an autonomous environment
  • 3+ years of risk methodologies and corporate risk practices experience
  • 3+ years of operations management or risk management experience
  • Lean, Agile, Six Sigma, Business Process Management, or Project Management certification

Nice to have:

  • Bachelor’s Degree or military experience
  • 1+ years of Risk Event management or Issue Management experience
  • 1+ years of analytical experience
  • 3+ years of experience in management of multiple projects concurrently in an autonomous environment
  • 3+ years of risk methodologies and corporate risk practices experience
  • 3+ years of operations management or risk management experience
  • Lean, Agile, Six Sigma, Business Process Management, or Project Management certification
What we offer:
  • Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
  • Health benefits
  • Financial benefits
  • Other benefits that support total well-being

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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