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Principal Associate, Project Management - Business Cards & Payments

United States, Richmond, Virginia Employment contract · Job Posted May 20, 2026
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Job Description

The Business Cards & Payments (BC&P) organization is committed to fueling the courageous entrepreneurial spirit that's at the heart of America's business owners and offer products and services to help them do more business. We’ve built an organization that is focused on listening to and learning from the millions of business customers we serve every day to make sure our products, services and experiences work as hard as they do. The name of our organization reflects our current leadership position in Small Business and Commercial Cards - as well as our aspiration to serve a wide range of needs for our customers Beyond the Card. We are a culture that dreams big and embraces an entrepreneurial and ownership spirit - just like our business customers. Our Command Center team within the BC&P Operating Office is looking for a dynamic Project Manager. This team leads the delivery for some of BC&P’s highest priority initiatives. In this exciting role, you will work closely with internal and external stakeholders to deliver and amplify BC&P’s most impactful work, solve complex problems from our distinct vantage point, all while balancing strategy and tactics. Our project work runs the gamut, some examples are: launching new products, leading updates to existing products and features, or leading foundational initiatives that enable growth.

Job Responsibility

  • Lead moderate to large sized teams on high-priority initiatives and work streams that span across Business Cards and Payments and Capital One
  • Design, develop, and manage project plans and delivery roadmaps in a complex dynamic environment
  • Partner with project customers to provide strategic and tactical recommendations in support of project delivery
  • Drive solutions to complex problems across cross-functional teams by applying sound business judgment to navigate trade-offs between competing priorities
  • Manage a large set of stakeholders
  • Effectively manage scope, schedule, resources and budget
  • Communicate status, impediments, and risks/issues across all levels of the program
  • Deliver results and influence business outcomes across all levels of the organization
  • Influence and manage stakeholders/Intent owners across COF ranging from VP+ to associate

Requirements

  • Bachelor's Degree or military experience
  • At least 3 years of project management experience

Nice to have

  • 5+ years of experience with Google Suite products
  • 5+ years of experience with project management tools such as Jira
  • 5+ years of experience working, supporting or partnering with internal business clients
  • 5+ years of project management experience
  • PMP, Lean, Agile or Six Sigma Certification

What we offer

  • Performance based incentive compensation which may include cash bonus(es) and/or long term incentives (LTI)
  • Comprehensive, competitive, and inclusive set of health, financial and other benefits

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