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Principal Associate, Product Design - Design Systems

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Capital One

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Location:
United States , New York

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Contract Type:
Not provided

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Salary:

119400.00 - 163500.00 USD / Year

Job Description:

We are currently seeking a Product Designer to join our Card Servicing Experience design team. We design the experiences and tools that help our servicing associates help our customers, or help our customers help themselves. The work we do ensures customers can easily navigate any question or problem they have along their journey with us, no matter which path they follow. This Product Designer will combine their craft expertise with an understanding of our customers and the business to co-create innovative solutions to complex problems. You will oversee work on our agent platform and its associated design system and governance processes – ensuring that when we expand our product feature set, we do so in a methodical, systematic way.

Job Responsibility:

  • Leverage deep expertise in product design and skills across interaction, visual and service design
  • Apply a deep understanding of Figma's advanced design system features to build and maintain components
  • Champion the customer through the design process
  • Understand and apply business and customer strategy
  • Actively build an understanding of the potential of tech and data capabilities
  • Foster relationships with partners
  • Collaborate with designers across various teams
  • Partner, mentor and teach other designers
  • Partner with Product Owners to prioritize roadmaps
  • Collaborate with our Tech team
  • Perform Quality Assurance (QA) on the technical build
  • Present work to audiences across levels and job functions
  • Through governance, provide action-oriented guidance
  • Share important announcements to the community

Requirements:

  • At least 3 years of experience in a Product Design role
  • At least 3 years of experience with design and prototyping tools, such as Figma
  • Experience leading a design system

Nice to have:

  • At least 4 years of experience in a Product Design role
  • At least 4 years of experience with design and prototyping tools, such as Figma
  • At least 4 years of experience collaborating with product, tech and business partners
  • At least 4 years of experience working with an established design system
  • Experience working in heavily regulated, data heavy problem spaces
What we offer:
  • performance based incentive compensation which may include cash bonus(es) and/or long term incentives (LTI)
  • comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

Additional Information:

Job Posted:
March 22, 2026

Employment Type:
Fulltime
Job Link Share:

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