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Capital One Logo Capital One · IT - Software Development

Principal Associate, Business Analysis

India, Bengaluru · Job Posted May 05, 2026
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Job Description

At Capital One, data is at the center of everything we do. As a startup, we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and relational databases—cutting-edge technology in 1988! Fast-forward to today, and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making. Today, we are a high-tech company, a scientific laboratory, and a nationally recognized brand, impacting over 65 million customer accounts. Still founder-led by Chairman and CEO Richard Fairbank, we dare to dream, disrupt, and deliver a better way for our customers, the financial industry, and each other.

Job Responsibility

  • Develop and own the business strategy that will drive growth, profitability, and competitive success for Capital One
  • Identify opportunities to leverage AI/GenAI to predict, understand, and resolve complaints before they escalate
  • Manage the sequence and delivery of business intent
  • Translate complex data requirements into actionable product features
  • Work closely with colleagues across Capital One including: Tech, Lines of Business, and others to drive improvement in quality, volume, service, and profitability.

Requirements

  • Bachelor's Degree in a quantitative field (Statistics, Math, Engineering, Economics, Econometrics, Finance, or Operations Research)
  • At least 5 years of professional work experience in analytics, business analysis, or data-driven product management.

Nice to have

  • 3+ years of experience with Python, R, SQL, and relational databases
  • Experience in the financial services industry, specifically dealing with cross-LOB operations or customer experience
  • Proficiency in key econometric and statistical techniques, with hands-on experience in model design, development, and deployment
  • Proven experience translating high-level business strategy and advanced analytics into tangible products and actionable outcomes
  • Excellent written and verbal communication skills.
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