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Capital One Logo Capital One · -

Principal Associate, Associate Creative Director — Brand Creative

United States, Richmond, Virginia · Job Posted June 14, 2026
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Job Description

Capital One Brand Creative is looking for an experienced Associate Creative Director to bring our brand to life across different audiences, products, channels, and types of communication. You know how to partner with Creative Directors to define the work; and Art Directors and Copywriters to deliver the end product. Yep, we're a Fortune 100 finance company—credit cards, banking products & services, and best-in-class technology. But our brand is personable, fun, and engaging as we aim to help customers feel at ease on their financial journey. If you're a champion of strategic ideas with exceptional leadership chops and a customer-focused marketing background, we'd love to hear from you.

Job Responsibility

  • Partner with Creative Directors and Project Managers to define intent, brief teams, and deliver marketing that cuts through the noise
  • Be a creative leader amongst your team of Art Directors, Graphic Designers, and Copywriters (including a mix of full-time associates, contractors, and agencies)
  • Lead and execute creative development in support of Capital One's credit card business across Performance Marketing channels, including social media platforms, video, click-based outbound and SEM
  • Give clear direction and effective feedback around project intent, concepts, design, copy and motion
  • Collaborate with marketing strategists and internal business clients to positively influence marketing strategy and the customer experience
  • Use evidence and data to ground your creative decisions
  • Demonstrate expert knowledge of digital marketing channels, social media advertising and marketing trends and translate business intent into creative strategies and executions that market products effectively
  • Present and influence with a convincing and inspiring style to increase buy-in and open the door for new opportunities - both for your team and department
  • Mentor and build expertise in your craft, whether copywriting or art direction with your peers, and team members

Requirements

  • High School Diploma, GED or Equivalent Certification
  • At least 3 years of multi-channel digital marketing experience on client-side or agency

Nice to have

  • Bachelor's degree or military experience
  • At least 3 years of experience leading creative teams or bodies of work across cross-functional creative teams
  • At least 5 years of experience in copywriting or art direction
  • Experience in the financial services industry or other highly regulated industry
  • Experience working with a Fortune 100 brand
  • Experience leading work through agency resources as primary creative point of contact
  • Experience in Performance Marketing testing structures across digital, video and social media channels

What we offer

  • Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
  • comprehensive, competitive, and inclusive set of health, financial and other benefits
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