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Carnival Cruises Logo Carnival Cruises · IT - Software Development

Principal Architect, Infrastructure

United States, Miami · Job Posted January 31, 2026
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Job Description

The Principal Architect, Infrastructure leads the design of infrastructure solutions to support the strategic objectives of Carnival Cruise Line. This role involves leading and creating detailed designs and documentation to support the development, implementation, and operations of enterprise-class systems used globally across ship and shore locations. The Principal Architect role serves both as the architecture lead and mentor to other architects and engineers.

Job Responsibility

  • Lead collaboration with key stakeholders to design and implement secure, robust, and scalable infrastructure solutions aligned with business objectives
  • Perform engineering function on projects as required
  • Collaborate with various teams to ensure solutions meet requirements and comply with policies
  • Lead the design, plan, document, and support the configuration of logical and physical system layouts
  • Provide cost estimates for capital and project planning
  • Lead collaboration with the engineering teams to adjust designs
  • Educate team members on Carnival’s infrastructure strategies, tools, and frameworks
  • Ensure that infrastructure solutions adhere to security policies, and compliance requirements
  • Lead the definition of best practices
  • Lead Disaster Recovery and Business continuity planning, testing, and execution
  • Ensure consistent and reliable operations across infrastructure platforms
  • Ensure the optimization of the enterprise infrastructure architecture
  • Collaborate with vendors for implementation and remediation efforts
  • Ensure automation and monitoring
  • Recommend and implement solutions to ensure operational efficiency and system reliability
  • Lead independent platform assessments
  • Review postmortem document and make changes to architecture and planning
  • Lead the resolution of challenging problems on availability, scalability, and performance
  • Collaborate with CCL Service Delivery Managers on production issues
  • Act as level 4 escalation for managed service provider
  • Mentor and lead technical and tactical teams when necessary
  • Develop, document, and maintain architectural standards and policies
  • Ensure internal processes are followed
  • Design and implement security and disaster recovery strategies
  • Provide project guidance and direction to project teams
  • Function as a SME for Infrastructure design
  • Stay abreast of emerging technologies, industry trends, and best practices
  • Research new tools, frameworks, and methodologies
  • Evaluate and recommend solutions
  • Develop and communicate technology roadmaps
  • Review and improve tools, methods, processes, and procedures
  • Collaborate to develop and document next generation systems
  • Lead the development of system solution standards
  • Coach, review, and delegate work to less experienced staff
  • Partner with Shipboard personnel
  • Collaborate with both Shoreside and Shipboard
  • Global Responsibilities (All Brands)

Requirements

  • Bachelor’s Degree in Information Technology, Computer Science, or related field or equivalent work experience
  • 10+ years Experience as an Infrastructure Architect, designing and implementing complex infrastructure solutions in a sophisticated environment
  • 10+ years Experience providing infrastructure support for complex operational and design issues
  • 10+ years Experience in Linux architecture, administration, and support
  • 10+ years Experience designing SAN and NAS Storage solutions
  • 10+ years Experience implementing and supporting Backup solutions
  • 10+ years Experience with physical infrastructure Dell, HPE, EMC, Veritas, etc
  • 5+ years Experience with hyper-converged infrastructure design and implementation
  • 5+ years Experience collaborating with a vendor to create a SOW and managing their scope, delivery, and budget
  • 5+ years Experience planning and leading large projects
  • 10+ years Experience in ITIL and IT project management via various SDLCs (i.e. Agile, Waterfall, Hybrid, etc)
  • 5+ years Experience informally leading cross-functional technology teams
  • 1+ years In the cruise and/or travel industry
  • Advanced understanding of Redhat Linux 6,7,8
  • Cloud AWS/Azure
  • Virtualization technologies (VmWare)
  • Dell Servers
  • Dell/EMC Storage
  • Hyperconverged Infrastructure
  • Understand of networking concepts as they relate to infrastructure
  • Vulnerability tools such as Qualys, Teneble
  • Containerization technologies (Docker, Openshift etc)
  • Server build automation (Ansible, Powershell etc)
  • Excellent knowledge of network hardware, protocols, and standards
  • Excellent understanding of infrastructure security and scalability
  • Excellent understanding of disaster recovery solutions and execution strategies
  • Advanced skills in critical thinking, creative problem solving, and root cause analysis
  • Ability to quickly pivot to changing priorities while managing multiple deadlines
  • Outstanding analytical skills and attention to detail with exceptional business acumen
  • Ability to manage (both for self and others) multiple tight deadlines, prioritize workload and achieve exceptional results
  • Ability to write comprehensive and concise technical communications
  • Ability to create PowerPoint presentations that are informative and engaging and deliver them to various audiences including executive management
  • Exceptional communication, team building, conflict management, and organizational skills
  • Excellent track record of working collaboratively and leading cross-functional teams
  • Proficiency in MS Office
  • Proven ability to quickly learn and teach new technologies and concepts
  • Ability to successfully navigate team dynamics

Nice to have

  • Master’s Degree
  • VMWare
  • MCP
  • Cisco Certified Network Administrator (CCNA)
  • Microsoft Certified Solutions Associate (MSCA)
  • Enterprise Hypervisor
  • Microsoft Certified: Azure Solutions Architect Expert
  • Certified Information Systems Security Professional (CISSP)
  • AWS Certified Solutions Architect
  • Google Professional Cloud Architect
  • Microsoft Certified System Engineer (MCSE)
  • Project Management Professional (PMP)-PMI
  • Information Technology Infrastructure Library (ITIL)

What we offer

  • Annual cash bonus program
  • Comprehensive and innovative benefits
  • Cost-effective medical, dental and vision plans
  • Employee Assistance Program and other mental health resources
  • Company paid term life insurance and disability coverage
  • 401(k) plan that includes a company match
  • Employee Stock Purchase plan
  • Paid Time Off
  • Holidays
  • Vacation Time
  • Sick Time
  • Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
  • Personal and professional learning and development resources including tuition reimbursement
  • On-site Fitness center at our Miami campus
  • Hybrid Work Environment
  • Wellness Programs
  • Cruise Benefits
  • Parental Programs
  • Retirement Plan
  • Employee Stock Purchase
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