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The MSAI Search Relevance team is at the forefront of delivering world-class search quality across Microsoft's ecosystem. We are the driving force behind the relevance of results in Copilot Search experiences and serve as the core retrieval layer in the RAG architecture powering Bizchat (CoPilot Chat). Our impact also extends to maintaining high search quality across traditional endpoints like Outlook, Teams, and SharePoint Search. Our team thrives at the intersection of innovation and applied machine learning. We are looking for a Principal Applied Scientist to help us deliver breakthrough applied machine learning and information retrieval solutions at enterprise scale. This role is a unique opportunity to apply state-of-the-art techniques-including dense retrieval, hybrid search, multilingual large language models (LLMs), RAG (Retrieval-Augmented Generation), and transformer-based re-ranking models and agentic search-to solve complex challenges in Copilot-driven enterprise search.
Job Responsibility:
Drive end-to-end applied science projects: From ideation and design to implementation, experimentation, and shipping, you will lead high-impact projects that directly improve Copilot Chat, Copilot Search, and BizChat experiences
Inspire help to grow a high-performing applied science team: mentor, and empower a team of applied scientists-owning their technical direction, project execution, and career development
Innovate with scientific rigor: Invent and apply cutting-edge techniques in machine learning, natural language processing, and information retrieval to address real-world challenges at enterprise scale
Document, share, and amplify learnings: Promote a culture of transparency and innovation by capturing experimental results, documenting methodology, and publishing internal learnings
Translate business goals into scientific strategy: Partner closely with product and business stakeholders to align team efforts with high-priority objectives
Collaborate across organizations and time zones: Work cross-functionally with platform engineering teams, peer science orgs, and product managers to ensure alignment, resolve dependencies, and unblock progress
Embody our Culture and Values
Requirements:
Bachelor's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 6+ years related experience (e.g., statistics, predictive analytics, research)
OR Master's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 4+ years related experience
OR Doctorate in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 3+ years related experience
OR equivalent experience
4+ years experience in applied science projects from ideation to production-in high-scale environments such as search, recommendation, or conversational AI
4+ years experience in data analysis at scale, including working with logs, telemetry, and large datasets
2+ years experience presenting at conferences or other events in the outside research/industry community as an invited speaker
5+ years experience conducting research as part of a research program (in academic or industry settings)
3+ years experience developing and deploying live production systems, as part of a product team
3+ years experience developing and deploying products or systems at multiple points in the product cycle from ideation to shipping
Experience in search and ranking systems, semantic retrieval, and information retrieval at scale
Applied experience with state-of-the-art sparse and dense retrieval and ranking techniques
Experience with RAG (Retrieval-Augmented Generation) architectures using LLMs such as OpenAI GPT, T5, or Llama
Experience with Fine-tuning or prompt engineering of large-scale language models for query rewriting, summarization, and document reranking
Familiarity with hybrid search strategies, learning-to-rank (LTR) frameworks, and evaluation methodologies for IR systems (offline metrics, A/B testing, relevance judgments)
Nice to have:
Master's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 9+ years related experience
OR Doctorate in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 6+ years related experience