Principal Applied Researcher AI/NLP Job at PointClickCare

Principal Applied Researcher AI/NLP

At PointClickCare our mission is simple: to help providers deliver exceptional c...

Location

United States

Salary:

195800.00 - 217500.00 USD / Year

PointClickCare

Expiration Date

Until further notice

Requirements

PhD or comparable level of experience in Computer Science, Math, Physics, Engineering or a related field
4-10+ year industry experience building solutions in commercial SaaS, including at least 4 years working in applications of NLP, Search or AI/ML technologies for healthcare
Strong interest in applying AI/ML/NLP to healthcare related problems and data
Expert-level practical, hands-on experience developing and applying a wide range of techniques in Natural Language Processing, including fine tuning of LLMs and other Transformer models, plus one or more additional AI/ML or Search related areas of expertise to solve real-world problems at scale
Demonstrated ability to lead and perform research and experimentation to select appropriate approaches, algorithms, evaluation methods, and frameworks, as well as tasks such as feature selection, language modeling, evaluation and fine tuning or training models, applying standard approaches or developing new tools or workflows as needed to meet project requirements
Significant experience building and deploying AI/machine learning and NLP models for large-scale SaaS products, including familiarity with industry standard software development concepts such as scaling issues, version control, CI/CD pipelines, and security
Solid understanding and experience with transformer models and multiple kinds of NLP and ML models and approaches including logistic regression, random forest, ensemble methods, SVM, KNN, reinforcement learning, and other ML techniques
Proficiency in Python and Java required. Proficiency in JavaScript or TypeScript and modern UI frameworks for building prototype or tool front ends desired
Proficiency doing data engineering for ML and NLP applications, including exposure to database systems and proficiency with SQL
Proficiency building models from big data using modern packages, models and data analysis stacks such as NumPy, SciPy, Pandas, Scikit-learn, PyTorch, Keras, LightGBM, fastText, NLTK, and spaCy. Proficiency fine tuning Hugging Face Transformers required

Job Responsibility

You will be applying NLP including GenAI and other AI/ML techniques to develop model systems and solutions, collaborating across functions to scale and integrate advanced solutions into successful end user experiences in large-scale cloud based SaaS production environments for healthcare
You will be working with product leaders, clinical informaticists, data scientists, UI/UX researchers and designers, other AI and machine learning and domain experts, engineering teams and others, including work with customers and users who are healthcare professionals
Design, build and evaluate solutions that may involve structured or unstructured data including speech or natural language for healthcare use cases, delivering capabilities such as summarization, predictive models, recommenders, semantic search, extraction, classification or other NLP, AI or machine learning based techniques
You will be performing research and experimentation to select appropriate approaches, algorithms, evaluation methods and frameworks and doing the R&D to deliver model systems
You will perform, oversee and assist in data collection, data cleaning, data analysis, algorithm selection or design, prompt tuning, parameter fine tuning, training, development and evaluation of systems that deliver responsible AI solutions at scale, using existing or developing new tools or workflows as needed
As a principal applied researcher, you will bring deep technical expertise and also provide mentorship on advanced AI, NLP, data science, statistical and machine learning methods and technologies, helping the organization develop new capabilities for innovative solutions
You will have substantial independence and responsibility from day one

What we offer

Benefits starting from Day 1
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more

Fulltime

Principal Applied Researcher AI/NLP

At PointClickCare our mission is simple: to help providers deliver exceptional c...

Location

Canada , Mississauga

Salary:

176000.00 - 195000.00 CAD / Year

PointClickCare

Expiration Date

Until further notice

Requirements

PhD or comparable level of experience in Computer Science, Math, Physics, Engineering or a related field
4-10+ year industry experience building solutions in commercial SaaS, including at least 4 years working in applications of NLP, Search or AI/ML technologies for healthcare
Strong interest in applying AI/ML/NLP to healthcare related problems and data
Expert-level practical, hands-on experience developing and applying a wide range of techniques in Natural Language Processing, including fine tuning of LLMs and other Transformer models, plus one or more additional AI/ML or Search related areas of expertise to solve real-world problems at scale
Demonstrated ability to lead and perform research and experimentation to select appropriate approaches, algorithms, evaluation methods, and frameworks, as well as tasks such as feature selection, language modeling, evaluation and fine tuning or training models, applying standard approaches or developing new tools or workflows as needed to meet project requirements
Significant experience building and deploying AI/machine learning and NLP models for large-scale SaaS products, including familiarity with industry standard software development concepts such as scaling issues, version control, CI/CD pipelines, and security
Solid understanding and experience with transformer models and multiple kinds of NLP and ML models and approaches including logistic regression, random forest, ensemble methods, SVM, KNN, reinforcement learning, and other ML techniques
Proficiency in Python and Java required
Proficiency in JavaScript or TypeScript and modern UI frameworks for building prototype or tool front ends desired
Proficiency doing data engineering for ML and NLP applications, including exposure to database systems and proficiency with SQL

Job Responsibility

Applying NLP including GenAI and other AI/ML techniques to develop model systems and solutions, collaborating across functions to scale and integrate advanced solutions into successful end user experiences in large-scale cloud based SaaS production environments for healthcare
Working with product leaders, clinical informaticists, data scientists, UI/UX researchers and designers, other AI and machine learning and domain experts, engineering teams and others, including work with customers and users who are healthcare professionals
Design, build and evaluate solutions that may involve structured or unstructured data including speech or natural language for healthcare use cases, delivering capabilities such as summarization, predictive models, recommenders, semantic search, extraction, classification or other NLP, AI or machine learning based techniques
Performing research and experimentation to select appropriate approaches, algorithms, evaluation methods and frameworks and doing the R&D to deliver model systems
Perform, oversee and assist in data collection, data cleaning, data analysis, algorithm selection or design, prompt tuning, parameter fine tuning, training, development and evaluation of systems that deliver responsible AI solutions at scale, using existing or developing new tools or workflows as needed
As a principal applied researcher, you will bring deep technical expertise and also provide mentorship on advanced AI, NLP, data science, statistical and machine learning methods and technologies, helping the organization develop new capabilities for innovative solutions
You will have substantial independence and responsibility from day one

What we offer

Benefits starting from Day 1
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition

Fulltime

Principal Applied Researcher AI/NLP

Location

United States

Salary:

Not provided

PointClickCare

Expiration Date

Until further notice

Requirements

Experience applying NLP or AI/ML in industry
Experience working in healthcare data or healthcare-related products
Experience directly building or deploying models in a SaaS or cloud environment
Experience mentoring other data scientists or playing a principal/lead role on projects
Experience working with modern transformer or LLM models (e.g., BERT, GPT, fine‑tuning)
Comfort coding in Python and Java in a hands-on way

Fulltime

New

Cleaner

Our leading Facilities Management client is seeking a part time cleaner to join ...

Location

United Kingdom , Peterborough

Salary:

12.21 - 13.68 GBP / Hour

Randstad

Expiration Date

March 24, 2026

Requirements

Cleaning experience in the UK

Job Responsibility

To undertake cleaning tasks, both planned and reactive, throughout the building to the required standard using correct cleaning materials, equipment and methods
Undertake the damp dusting of furniture, fixtures and fittings
To undertake maintenance of floors, including mopping
To be responsible for vacuum cleaning of areas
Undertake cleaning of sanitary areas
Undertake the cleaning of Public Areas, including public toilets
Responsible for the segregation, removal and disposal of waste
Responsible for the cleaning of all internal windows and partitions

New

Cleaner

I am working with one of my clients who are looking for a reliable cleaner to jo...

Location

United Kingdom , Southend-on-Sea

Salary:

12.00 - 12.21 GBP / Hour

Randstad

Expiration Date

March 20, 2026

Requirements

Must have cleaning experience and basic DBS
Must be eligible to live and work in the UK

Job Responsibility

General cleaning of building
Hoover, dusting, and mopping
Make sure everything is clean

What we offer

Weekly pay
Potential for long term work
Free parking

New

Cleaner

Our leading Facilities Management client is seeking a part time cleaner in Liver...

Location

United Kingdom , Bootle, Merseyside

Salary:

12.21 GBP / Hour

Randstad

Expiration Date

March 19, 2026

Requirements

Cleaning experience
DBS

Job Responsibility

To undertake cleaning tasks, both planned and reactive, throughout the building to the required standard using correct cleaning materials, equipment and methods
Undertake the damp dusting of furniture, fixtures and fittings
To undertake maintenance of floors, including mopping
To be responsible for vacuum cleaning of areas
Undertake cleaning of sanitary areas
Undertake the cleaning of Public Areas, including public toilets
Responsible for the segregation, removal and disposal of waste
Responsible for the cleaning of all internal windows and partitions

What we offer

Holiday
Pension

New

Cleaner

Are you a reliable cleaner looking for a local role? We are seeking a hardworkin...

Location

United Kingdom , Dunblane, Stirling

Salary:

13.68 GBP / Hour

Randstad

Expiration Date

March 10, 2026

Requirements

Cleaning skills
Must be eligible to live and work in the UK

Job Responsibility

Cleaning a school
Cleaning classrooms
Vacuuming and mopping
Cleaning toilets

What we offer

Possibility to go permanent

Parttime

New

Cleaner

Are you a reliable cleaner looking for a local role? We are seeking a hardworkin...

Location

United Kingdom , Dunblane, Stirling

Salary:

13.68 GBP / Hour

Randstad

Expiration Date

March 12, 2026

Requirements

Cleaning skills
Must be eligible to live and work in the UK

Job Responsibility

Cleaning a school
Cleaning classrooms
Vacuuming and mopping
Cleaning toilets

!

Principal Applied Researcher AI/NLP

PointClickCare

Location:
United States

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Requirements:

Additional Information:

Job Posted:
February 18, 2026

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