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The Cognitive AI Solutions team is building the next generation of agentic AI and process intelligence capabilities for the firm. As our platform matures, partner organizations across the bank are engaging with us to bring agentic AI to their highest-impact business problems. We are seeking a Principal Applied AI Engineer to lead a deep technical engagement with a partner business organization (such as banking operations, complaints, or wholesale operations) to apply these advanced AI capabilities to their most critical production workloads. You will sit at the intersection of two organizations: partnering closely with the business domain team, while remaining a senior architect within the Cognitive AI Solutions team. You will be the senior technical bridge—bringing our platform capabilities into production use within the partner domain and bringing the partner team's domain learnings back into the broader Cognitive AI roadmap. This is a hands-on, architecturally weighty role for a senior engineer energized by driving impact at enterprise scale.
Job Responsibility
Partner deeply with the business organization to understand their data, workflows, operator behavior, and where AI can drive measurable improvement in throughput, quality, and customer outcomes
Architect and lead the development of foundational and agentic AI capabilities for the partner domain—applying modern modeling techniques, retrieval-augmented architectures, and agentic patterns at enterprise scale
Design long-running and multi-step agents that reason over rich enterprise context to deliver measurable business outcomes within a regulated environment
Build for production from day one—model evaluation harnesses, drift detection, monitoring, and deterministic deployment patterns that meet the bank's Model Risk Management and AI governance bar
Operate across the data and modeling application boundary—deploying models into the modeling environment while consuming data and context from the regulated data platform, in close coordination with the platform team
Influence architecture across two organizations—serving as the senior AI voice in the partner team's technical forums and as the domain voice in Cognitive AI Solutions architectural discussions
Mentor and uplevel engineers in both organizations on agentic AI, foundational modeling, and applied AI engineering practices
Translate technical progress into executive narrative—supporting demos and presentations to senior leadership and partner stakeholders
Requirements
7+ years of Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
7+ years of applied machine learning / AI engineering experience, including substantial production deployments at enterprise scale
Nice to have
Demonstrated experience designing and shipping agentic AI capabilities—multi-step reasoning agents, tool-using agents, long-running agents, or comparable production agentic systems
Strong systems engineering instincts—comfortable owning end-to-end model development, evaluation, deployment, monitoring, and iteration
Excellent collaboration, technical communication, and problem-solving skills, with a track record of working across large-scale teams and initiatives to ship real business outcomes
Prior experience in financial services applications (e.g., banking operations, complaints, wholesale operations) or comparable regulated enterprise domains
Experience working under Model Risk Management governance for production model deployment
Background with knowledge graphs, vector retrieval, and retrieval-augmented agentic patterns
Master's or PhD in a relevant field
Experience working in a partner-facing engineering engagement model with business organizations
What we offer
Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance