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Principal Analyst Supply Chain | Reverse Logistics (Returns, Repair, Liquidation)

United States, Coppell 103800.00 - 187300.00 USD / Year · Job Posted April 24, 2026
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Job Description

Provides business leadership by solving large, complex problems, making recommendations with well thought out supporting rationale and deep understanding of organizational impacts (people, process & technology). Able to lead multiple complex, cross-functional initiatives concurrently to deliver innovative solutions to business problems and/or new capabilities. Brings a deep business knowledge in multiple relevant disciplines combined with a strong technical aptitude, exceptional critical thinking skills and the ability to drive innovation. Monitors industry trends and technology advancements to develop a POV on application at T-Mobile and uses this knowledge to develop new concepts and inspire others to think differently. May manage a team of contract resources on either a short-term (project) or long-term (outsourced support team) basis.

Job Responsibility

  • Leads large cross-functional initiatives to solve complex business problems and deliver innovative solutions
  • Drives development of future project roadmap including sequencing and priority based on sound judgement
  • Provides first line of support for the business for system and process issues & opportunities
  • Provides analysis, recommendations and thought leadership to inform, engage & influence audiences from peers through senior leadership
  • Leads both formal and informal teams of internal and/or external resources (consultants, outsourced support team, 3rd-party partners) to deliver results

Requirements

  • Bachelor's Degree and 7 years of related work experience OR a combination of education and experience deemed equivalent
  • Critical Thinking: Ability to apply experience, reasoning and logic to new or unfamiliar ideas or situations and provide an unbiased analysis
  • Self-directed, self-disciplined, self-monitored, and self-corrective thinking
  • Problem Solving Uses an orderly approach to assess the situation, identify alternatives, understand implications and determine the best solution to complex problems and opportunities
  • Training and application of Six Sigma, Lean, Design Thinking and other methodologies a plus
  • Management Ability to direct projects, processes and teams to deliver desired outcomes
  • Proactively identifies risks and opportunities and develops mitigation plans
  • Manages direct reports of contract resources as assigned
  • Manages relationships with 3rd-party partners
  • Mentors and participates in the development of junior members of the team
  • Leadership Ability to lead both formal and informal teams that may consist of functional or cross-functional cohorts
  • Communication Excellent verbal and written communication skills
  • Ability to create effective presentations
  • Ability to effectively facilitate meetings or deliver training on new capabilities
  • Ability to synthesize complex concepts and communicate them effectively to any audience from individual contributors up to VP+ level
  • Ability to effectively describe business capability needs so that technical resources can translate into solution requirements
  • Ability to document business processes to support sustainable capabilities
  • Innovation Delivers revolutionary solutions by looking at problems differently, applying insights from internal and external resources and applying principles of concepts like design thinking
  • Challenges the status quo and provides alternate perspectives to support balanced decisioning
  • Influencing: Applies proven approach and well thought out plan to socialize, gain alignment and support necessary to deliver positive business outcomes
  • At least 18 years of age
  • Legally authorized to work in the United States
  • Travel Required

Nice to have

  • Acceptable areas of study include Business, Finance, Engineering, Management, Mathematics, Operations Management or related field
  • 7-10 years Relevant supply chain business experience in multiple supply chain disciplines (Planning, Forecasting, Allocation/Replenishment, Operations)

What we offer

  • competitive base salary and compensation package
  • annual stock grant
  • employee stock purchase plan
  • 401(k)
  • free, year-round money coaches
  • medical, dental and vision insurance
  • flexible spending account
  • paid time off and up to 12 paid holidays
  • paid parental and family leave
  • family building benefits
  • back-up care
  • enhanced family support
  • childcare subsidy
  • tuition assistance
  • college coaching
  • short- and long-term disability
  • voluntary AD&D coverage
  • voluntary accident coverage
  • voluntary life insurance
  • voluntary disability insurance
  • voluntary long-term care insurance
  • mobile service & home internet discounts
  • pet insurance
  • access to commuter and transit programs
  • annual bonus or periodic sales incentive or bonus
  • year-end bonus
  • monthly bonuses

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