CrawlJobs Logo

Principal Analyst I – Customer Identity Access Management

softwareresources.com Logo

Software Resources

Location Icon

Location:
United States , Westerville/Columbus, OH

Category Icon

Job Type Icon

Contract Type:
Contract work

Salary Icon

Salary:

Not provided

Job Description:

The CIAM Business Systems Analyst will manage day-to-day operations of the CIAM platform, ensuring compliance with defined policies and procedures related to user and application management. In this role, you will play a pivotal part in bridging business objectives with technology solutions focused on identity and access management, and drive CIAM capabilities that directly support the bank's digital strategy and customer trust objectives. Working collaboratively with stakeholders, development teams, and vendors, you will help define, implement, and optimize CIAM initiatives that enhance user experiences and operational efficiency.

Job Responsibility:

  • Manage day-to-day operations of the CIAM platform, ensuring compliance with defined policies and procedures related to user and application management
  • Bridge business objectives with technology solutions focused on identity and access management
  • Drive CIAM capabilities that directly support the bank's digital strategy and customer trust objectives
  • Collaborate with stakeholders, development teams, and vendors to define, implement, and optimize CIAM initiatives that enhance user experiences and operational efficiency
  • Collaborate with business partners and stakeholders to gather, analyze, and document business requirements aligned with strategic goals and regulatory standards
  • Act as the Subject Matter Expert for CIAM systems, providing guidance on solution design, configuration, and process improvements
  • Translate business needs into detailed system requirements, user stories, acceptance criteria, and technical documentation to support effective development and testing
  • Support the entire solution delivery lifecycle, including requirements gathering, process mapping, documentation, testing, deployment, and post-launch support
  • Manage and maintain accurate documentation for CIAM applications, ensuring accessibility for business and technical teams
  • Oversee application configuration changes, ensuring adherence to SDLC and Change Management protocols
  • Coordinate with internal IT teams, external vendors, and implementation partners to resolve issues and deliver integrated CIAM solutions
  • Monitor application performance, facilitate incident and problem management, and conduct Root Cause Analysis to drive issue resolution

Requirements:

  • 8+ years of related experience
  • Bachelor's degree in a related field required
  • Previous leadership experience preferred
  • Advanced knowledge of general Financial Services or Banking is preferred
  • Advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
  • Advanced to expert in process and data analysis within one or two domains or functional areas with deep critical thinking skills
  • Experience working as an SME across one or two domains or functional areas
  • Advanced speaking and writing communication skills
  • Demonstrated expertise in the implementation of CIAM or IAM solutions, including integration of external platforms and overseeing end-to-end deployment
  • Proven ability to translate complex business needs into comprehensive system requirements and articulate application configurations that meet both operational and regulatory standards
  • Experience in administering user lifecycle processes, including onboarding, offboarding, and access reviews
  • Familiar with application onboarding and policy enforcement for identity and access
  • Skilled in maintaining compliance with organizational policies and regulatory security standards
  • Capable of using CIAM platform tools and portals to manage configurations, monitor logs, and handle support issues
  • Strong documentation and process adherence abilities
  • Excellent communication skills, with experience collaborating effectively across all levels of internal teams (business units, IT operations, etc.) and with external vendors, sales representatives, technology partners, and implementation consultants
  • Deep understanding and hands-on application of Software Development Life Cycle (SDLC) methodologies and change management protocols
  • Demonstrated experience with problem and incident management processes, including leading Root Cause Analysis and resolving high-impact issues
  • Strong knowledge of data integrity, security, and privacy best practices, with a focus on maintaining high standards across banking platforms
  • Advanced proficiency in collaboration and workstream management tools, such as Azure DevOps (ADO) and Confluence, for project coordination, tracking, and documentation
  • Excellent skills in problem recognition, attention to detail, prioritization, and proactively driving process improvements
  • Hands-on experience with Agile methodologies, including adapting to evolving requirements and supporting iterative development cycles
  • Occasional travel required
What we offer:
  • medical, dental, and vision coverage
  • a 401(k) with company match
  • short-term disability
  • life insurance with AD&D

Additional Information:

Job Posted:
January 01, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Principal Analyst I – Customer Identity Access Management

Principal Analyst I – Customer Identity Access Management

We are looking for a hybrid Principal Analyst I – Customer Identity Access Manag...
Location
Location
United States , Phoenix
Salary
Salary:
Not provided
softwareresources.com Logo
Software Resources
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of related experience
  • Bachelor's degree in a related field required
  • Previous leadership experience preferred
  • Advanced knowledge of general Financial Services or Banking is preferred
  • Advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
  • Advanced to expert in process and data analysis within one or two domains or functional areas with deep critical thinking skills
  • Experience working as an SME across one or two domains or functional areas
  • Advanced speaking and writing communication skills
  • Demonstrated expertise in the implementation of CIAM or IAM solutions, including integration of external platforms and overseeing end-to-end deployment
  • Proven ability to translate complex business needs into comprehensive system requirements and articulate application configurations that meet both operational and regulatory standards
Job Responsibility
Job Responsibility
  • Manage day-to-day operations of the CIAM platform, ensuring compliance with defined policies and procedures related to user and application management
  • Bridge business objectives with technology solutions focused on identity and access management, and drive CIAM capabilities that directly support the bank's digital strategy and customer trust objectives
  • Collaborate with business partners and stakeholders to gather, analyze, and document business requirements aligned with strategic goals and regulatory standards
  • Act as the Subject Matter Expert for CIAM systems, providing guidance on solution design, configuration, and process improvements
  • Translate business needs into detailed system requirements, user stories, acceptance criteria, and technical documentation to support effective development and testing
  • Support the entire solution delivery lifecycle, including requirements gathering, process mapping, documentation, testing, deployment, and post-launch support
  • Manage and maintain accurate documentation for CIAM applications, ensuring accessibility for business and technical teams
  • Oversee application configuration changes, ensuring adherence to SDLC and Change Management protocols
  • Coordinate with internal IT teams, external vendors, and implementation partners to resolve issues and deliver integrated CIAM solutions
  • Monitor application performance, facilitate incident and problem management, and conduct Root Cause Analysis to drive issue resolution.
What we offer
What we offer
  • medical, dental, and vision coverage
  • a 401(k) with company match
  • short-term disability
  • life insurance with AD&D
Read More
Arrow Right

Principal Analyst I – Customer Identity Access Management

The CIAM Business Systems Analyst will manage day-to-day operations of the CIAM ...
Location
Location
United States , Phoenix
Salary
Salary:
Not provided
softwareresources.com Logo
Software Resources
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of related experience
  • Bachelor’s degree in a related field required
  • Previous leadership experience preferred
  • Advanced knowledge of general Financial Services or Banking is preferred
  • Advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
  • Advanced to expert in process and data analysis within one or two domains or functional areas with deep critical thinking skills
  • Experience working as an SME across one or two domains or functional areas
  • Advanced speaking and writing communication skills
  • Demonstrated expertise in the implementation of CIAM or IAM solutions, including integration of external platforms and overseeing end-to-end deployment
  • Proven ability to translate complex business needs into comprehensive system requirements and articulate application configurations that meet both operational and regulatory standards
Job Responsibility
Job Responsibility
  • Collaborate with business partners and stakeholders to gather, analyze, and document business requirements aligned with strategic goals and regulatory standards
  • Act as the Subject Matter Expert for CIAM systems, providing guidance on solution design, configuration, and process improvements
  • Translate business needs into detailed system requirements, user stories, acceptance criteria, and technical documentation to support effective development and testing
  • Support the entire solution delivery lifecycle, including requirements gathering, process mapping, documentation, testing, deployment, and post-launch support
  • Manage and maintain accurate documentation for CIAM applications, ensuring accessibility for business and technical teams
  • Oversee application configuration changes, ensuring adherence to SDLC and Change Management protocols
  • Coordinate with internal IT teams, external vendors, and implementation partners to resolve issues and deliver integrated CIAM solutions
  • Monitor application performance, facilitate incident and problem management, and conduct Root Cause Analysis to drive issue resolution.
What we offer
What we offer
  • medical, dental, and vision coverage
  • a 401(k) with company match
  • short-term disability
  • life insurance with AD&D
Read More
Arrow Right
New

Senior Site Engineer

Senior Site Engineer role working on a multi-million-pound highways project in O...
Location
Location
United Kingdom , Didcot
Salary
Salary:
Not provided
ganymedesolutions.co.uk Logo
Ganymede
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience working within the Structures and Highways sector
  • Background in civils and reinforced concrete
  • Experience with reinforced concrete
  • Experience with drainage
  • Delivery focused
  • Able to be based on site 5 days a week
  • SMSTS or SSSTS card
  • CSCS card
Job Responsibility
Job Responsibility
  • Provide expertise with ensuring the site runs effectively and safely
  • Manage Construction Phase Plans
  • Ensure accurate placement and alignment of critical components
  • Lead by example through regular on-site checks
  • Make sure all project processes stay firmly on track
Read More
Arrow Right
New

Property Litigation Lawyer

We have confidential instructions, direct from our client, for a new property li...
Location
Location
United Kingdom , London
Salary
Salary:
70000.00 - 80000.00 GBP / Year
jamesonlegal.com Logo
Jameson Legal
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3-5 years’ PQE (Post-Qualified Experience)
  • current or recent experience in a rated City, West End or rated national/regional law firm
Job Responsibility
Job Responsibility
  • Broad property disputes role including a range of commercial and residential disputes
  • opportunity to specialise dependent on experience
What we offer
What we offer
  • Great working culture
  • unparalleled work/life balance for a central London firm
  • some of the best property litigation clients outside of the large international firms
  • great opportunities for progression
  • Fulltime
Read More
Arrow Right
New

Account Director, Food & Beverage

We have an exciting, career-growing opportunity for an Account Director to join ...
Location
Location
United States , New York; Boston
Salary
Salary:
Not provided
360pr.plus Logo
360PRplus
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6-10 years’ agency experience
  • An entrepreneurial program-driver and strategic media leader who brings experience developing and implementing earned media-focused plans for CPG clients, in particular for food & beverage brands
  • Ability to lead client relationships and move client campaigns forward in a resourceful and self-driven manner
  • A polished and persuasive presenter with the ability to think on your feet and field challenging questions, excited for the opportunity to participate in the pursuit of new business and organic growth for your clients
  • Experience working with C-suite level executives, placing clients’ internal key opinion leaders and external third-party spokespersons in national business and agenda-setting media, preparing them with key messages and Q&As
  • A curiosity for learning about clients’ businesses and industries, translating and articulating learnings to creative lifestyle and nuanced business pitches
  • A proactive trend spotter, mapping client stories to cultural moments
  • A solid base of relationships with national broadcast, lifestyle and business media
  • Ability to develop and write media strategies as well as annual and quarterly PR plans with clear KPIs
  • A desire to mentor other staff, cultivating their careers, too
Job Responsibility
Job Responsibility
  • Developing and implementing creative and integrated campaigns as well as always-on strategies that drive earned media results and influencer engagement, as well as elevating clients as thought-leaders
What we offer
What we offer
  • High-quality medical, dental, and vision care
  • 401k plan with a generous company match
  • Ample paid time off
  • Paid parental leave
  • Pet parent leave
  • Flexibility of a hybrid work schedule
  • Customizable lifestyle spending account
  • Robust calendar of professional development
  • Social events that provide opportunities to form meaningful relationships with coworkers
  • Fulltime
Read More
Arrow Right
New

Senior Quantity Surveyor

Site based Senior QS role on a landmark London infrastructure development. Large...
Location
Location
United Kingdom , London
Salary
Salary:
80000.00 GBP / Year
ganymedesolutions.co.uk Logo
Ganymede
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience as a Senior QS on infrastructure projects
  • Strong NEC knowledge
  • Rail experience preferred
  • Civils or M&E package experience
  • Confident dealing with subcontractors and complex change
Job Responsibility
Job Responsibility
  • End to end commercial management of major packages
  • NEC contract administration
  • Subcontract procurement and management
  • Change management and variations
  • CVR reporting and cost forecasting
  • Applications, payments and final accounts
  • Managing commercial risk
What we offer
What we offer
  • Car allowance
  • Benefits package
  • Long term project pipeline
  • Exposure to a nationally significant development
  • Clear career progression opportunities
  • Fulltime
Read More
Arrow Right
New

Real Estate Structured Debt Senior Associate

Our client’s top tier Real Estate Finance and Structured Debt practice is seekin...
Location
Location
United Kingdom , London
Salary
Salary:
150000.00 - 180000.00 GBP / Year
jamesonlegal.com Logo
Jameson Legal
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong experience in structured finance and securitisation concepts, ideally within a Real Estate Finance context
  • Excellent drafting skills and technical precision
  • Commercial awareness and the ability to provide clear, pragmatic advice
  • The ability to thrive in a fast-paced, high-value transactional environment
  • A genuine interest in mentoring and developing junior colleagues
  • Experience Level: Senior Level (5-10+ years)
  • PQE: 4-6 years, 7+ years, 10+ years
Job Responsibility
Job Responsibility
  • Lead complex real estate structured finance transactions across a range of financing structures and asset classes
  • Draft and negotiate CRE warehouse facilities, repo agreements (MRA/GMRA), note issuance documentation, securitisation memoranda, cash management and intercreditor arrangements
  • Act as the interface between Structured Finance and Real Estate/Real Estate Finance teams
  • Manage multi-disciplinary deal teams across UK and international offices
  • Build and deepen relationships with banks, investment banks, debt funds, alternative lenders, private equity sponsors and developers
  • Support partners in supervising and developing junior lawyers
  • Fulltime
Read More
Arrow Right
New

Tax Senior Associate

An outstanding opportunity has arisen for a Senior Associate level tax lawyer to...
Location
Location
United Kingdom , London
Salary
Salary:
175000.00 - 215000.00 GBP / Year
jamesonlegal.com Logo
Jameson Legal
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Senior Level (5-10+ years) experience
  • PQE: 4-6 years, 7+ years, 10+ years
  • Strong technical ability
  • Commercial awareness
  • Ambition to develop within a collaborative, high-performing environment
  • Experience in private capital or real estate would be very helpful (but not essential)
  • Appetite to engage with complex and varied work across an internationally integrated platform
Job Responsibility
Job Responsibility
  • Advising on both contentious and non-contentious matters
  • Working across cross-border M&A, major corporate restructurings, energy projects, capital markets, finance, real estate, and fund structures
  • Acting on business-critical investigations and high-profile litigation
  • Working across the full spectrum, developing a broad base of expertise
  • Taking on early responsibility and meaningful client contact
  • Fulltime
Read More
Arrow Right