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Principal Analyst I – Business Systems Analyst Digital Banking

United States, Phoenix Employment contract · Job Posted January 01, 2026
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Job Description

We have an immediate direct hire/perm opening for a Principal Analyst I-Business Systems Analyst Digital Banking with a major financial institution in Phoenix, AZ. This is a hybrid role on-site 4 days a week with Fridays being remote.

Job Responsibility

  • Lead activities to review current processes and metrics that support operational effectiveness
  • Identify constraints or opportunities that inhibit or accelerate the business and technology strategy
  • Develop options or approaches to improve business outcomes
  • Drive implementation of solutions to achieve desired results
  • Accountable for the development and review of artifacts to ensure they accurately describe current state processes, practices, and/or metrics
  • Determine root cause for constraints in the process
  • Take part in the identification of alternative processes and practice options with associated impact on KRIs/KPIs or Operational Metrics
  • Track and communicate enhancements to the current process and practices as to whether the desired results are being realized through the use of data, metrics, and other quantitative measures
  • Engage with enterprise subject matter experts and stakeholders to tackle complex issues or opportunities that require significant coordination and alignment across different business units
  • Accountable for understanding the problem statement or opportunity, capturing current state insights while also providing options and recommendations to the identified stakeholders
  • Identify, socialize, and gather necessary approvals for the upkeep of, KRIs, KPIs, and Operational Metrics
  • Work on and be part of the team to deliver digital banking solutions
  • Work on data analysis, data mapping, and ensure data form the legacy platforms are correctly mapped and migrated to the targeted platforms
  • When needed, work with vendors and service providers to understand features, functionality, data to ensure timely delivery of the tasks
  • Provide production support, timely resolution of incidents, and communication to business stakeholders
  • Convert business requirements into system specifications, documenting it in tools like Jira, Confluence and Azure DevOps
  • Lead on programs and expected to lead activities to ensure that both the business outcomes of the project are achieved as well as the outcomes are aligned to our business strategy
  • Define the work breakdown structure for all involved teams, by setting and meeting the deadlines for that work, lead discussions to gather requirements and review artifacts, while working to resolve issues that impede progress
  • Develop list of critical documentation and artifacts to meet project objectives, complete of high-quality deliverables, and effectively communicate learnings, findings, impacts, and next steps with subject matter experts or project stakeholders
  • Use deep understanding of Microsoft Office tools, Diagramming Software (e.g. Lucid, Visio, etc.), and/or other appropriate technical tools in review of Banking processes, functions, or organizational models within a specific domain or functional area utilizing critical thinking skills and strong communication skills to develop clear and concise narratives or communications
  • Leverage Risk Management experience from a large financial institution subject to heightened standards, specifically in risk, compliance, or corporate governance

Requirements

  • 8+ years of related experience
  • Bachelor’s degree in related field required
  • Previous leadership experience preferred
  • Advanced knowledge of general Financial Services or Banking is preferred
  • Advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
  • Advanced to expert in process and data analysis within one or two domains or functional areas with deep critical thinking skills
  • Experience working as a SME across one or two domains or functional areas
  • Advanced speaking and writing communication skills
  • Occasional travel required
  • Previous experience in working on digital transformation programs, Core and Digital Banking conversions (such as Client, FIS, Client, and Q2 Digital Banking)

What we offer

  • medical, dental, and vision coverage
  • a 401(k) with company match
  • short-term disability
  • life insurance with AD&D
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