CrawlJobs Logo

Principal Analyst, Customer Insights

themuse.com Logo

The Muse

Location Icon

Location:

Category Icon
Category:
IT - Software Development

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

The Principal Analyst, Customer Insights is a senior individual contributor responsible for shaping analytic strategy and delivering high-impact insights across complex, enterprise-level customer engagements. This role operates as the highest-level analytic authority within Customer Insights, driving methodological rigor, influencing business strategy, and ensuring analytics directly support contractual commitments and measurable performance outcomes.

Job Responsibility:

  • Define and lead analytic strategy across large-scale, high-visibility customer engagements
  • Architect advanced analytic frameworks supporting medical economics, performance measurement, population health, and value-based care initiatives
  • Serve as the senior-most analytic escalation point for complex methodological or data integrity questions
  • Translate contractual requirements and strategic objectives into measurable analytic roadmaps
  • Drive cross-functional alignment across Product, Engineering, Actuarial, Data Science, Finance, and Customer Success
  • Ensure technical excellence and rigor in all analytic deliverables
  • establish quality standards and governance practices
  • Identify scalable opportunities for automation, reusable intellectual property, and analytic innovation
  • Present insights and strategic recommendations to senior and executive-level stakeholders
  • Mentor and develop Lead, Senior, and Data Analysts, elevating analytic capability across the team
  • Influence product and roadmap decisions through data-driven thought leadership

Requirements:

  • 8–10+ years of healthcare analytics experience, with strong payer experience preferred
  • Deep expertise in medical economics, claims data analysis, quality performance measurement, and value-based care
  • Advanced SQL proficiency, including optimization of complex queries in large data environments
  • Experience designing analytic methodologies and scalable frameworks
  • Demonstrated success influencing senior or executive stakeholders
  • Proven experience leading large, complex analytic initiatives with significant business impact
  • Strong data storytelling and executive-level communication skills
  • Experience mentoring and elevating senior analytic talent

Nice to have:

  • Experience supporting large, enterprise healthcare contracts with performance guarantees
  • Experience working within AWS or large-scale cloud data environments
  • Proficiency in Python or R for advanced analytics
  • Experience integrating predictive modeling or advanced statistical techniques into operational analytics
  • Experience shaping product or analytics roadmaps at a strategic level
  • Experience using AI tools to enhance your coding and workflows as they relate to analytics
What we offer:
  • Pet Insurance
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • FSA
  • HSA
  • HSA With Employer Contribution
  • Life Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Fitness Subsidies
  • Mental Health Benefits
  • Family Support Resources
  • Non-Birth Parent Or Paternity Leave
  • Adoption Leave
  • Fertility Benefits
  • Birth Parent Or Maternity Leave
  • Hybrid Work Opportunities
  • Flexible Work Hours
  • Remote Work Opportunities
  • Casual Dress
  • Pet-Friendly Office
  • Snacks
  • Company Outings
  • Commuter Benefits Program
  • Paid Vacation
  • Unlimited Paid Time Off
  • Paid Holidays
  • Personal/Sick Days
  • Leave Of Absence
  • 401(K) With Company Matching
  • 401(K)
  • Performance Bonus
  • Work Visa Sponsorship
  • Promote From Within
  • Access To Online Courses
  • Lunch And Learns
  • Diversity, Equity, And Inclusion Program
  • Employee Resource Groups (ERG)

Additional Information:

Job Posted:
March 19, 2026

Work Type:
Remote work
Icon
The Muse - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Principal Analyst, Customer Insights

Principal Analyst, Sales Strategy & Operations

Our Sales Strategy & Analytics team is composed of people with backgrounds in go...
Location
Location
United States , Multiple locations including San Francisco, Austin, New York, Seattle, Mountain View
Salary
Salary:
123700.00 - 198700.00 USD / Year
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of increasing responsibility in Sales Operations, Strategy, Business Operations, or Analytics role within a B2B (preferably SaaS) company or in a strategy consulting environment
  • A strong desire to execute and drive impact with projects big and small
  • Comfort operating independently in a frequently evolving environment and with multiple teams relying on you
  • You take pride in your work and view what you do as a part-owner and builder of Atlassian
  • You know what questions to ask, what the data says, and what actions to take based on the results
  • You are comfortable building detailed capacity and forecast models using reporting tools, Excel, and Google Sheets
  • Deft ability to package data into relevant insight: You know how to create compelling presentations and can lead executives through data deep-dives
  • You love partnering: You get that an organization is made up of very different parts
  • You relish influencing other teams and co-piloting cross-team programs
  • Process improvement knowhow: Continuous improvement is in your DNA
Job Responsibility
Job Responsibility
  • Act as primary sales operations business partner to the global Strategic & North American Public Sector sales teams
  • Partner with the global and regional leaders, plus team sales managers, to implement winning go-to-market strategies
  • Monitor and analyze foundational sales metrics reporting (pipeline generation, forecast & coverage, bookings) to identify and proactively close performance gaps
  • Execute related projects to improve team performance around key customer lifecycle and conversion metrics
  • Be able to work with technical teams to identify stakeholder needs and develop reporting requirements for BI dashboards
  • Participate as a critical contributor in change management and go-to-market projects
  • Support fiscal year planning, target and OKR setting, compensation validation and ad-hoc analytics
What we offer
What we offer
  • health coverage
  • paid volunteer days
  • wellness resources
  • Fulltime
Read More
Arrow Right

Principal analyst - Sales strategy and operations

At Atlassian, we are on a mission to reinvent B2B selling. We know that classic ...
Location
Location
United States , San Francisco; New York; Austin; Mountain View
Salary
Salary:
123700.00 - 198700.00 USD / Year
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of experience in business strategy, finance, analytics, consulting, OR 5+ in sales strategy, operations, or analytics
  • Expert level excel skills, you can build a model that forecasts any business motion
  • Expert with SQL, you can join any data sources you need together
  • Ability to structure complex, ambiguous problems, derive insights from data, and articulate clearly with diverse teams up to the senior leadership level
  • Proactive engagement with the management team to identify, prioritize, develop, and execute a quarterly sales strategy plan
  • Strong presentation skills and ability to influence varying org functions at varying levels of seniority throughout the org
Job Responsibility
Job Responsibility
  • Drive how Atlassian’s sales and marketing teams manage the Rovo / AI business, including setting OKRs, sales team targets, pipeline targets, and more
  • Partner with Atlassian’s R&D organization leadership to build strong connectivity around what customers are saying about Rovo and what product features are most high priority
  • Be the trusted partner for senior leaders on the Rovo team when it comes to business performance, areas of strength / weakness, and where in our customer funnel we can improve
What we offer
What we offer
  • health coverage
  • paid volunteer days
  • wellness resources
  • Fulltime
Read More
Arrow Right

Principal Product Marketing Manager - Cybersecurity

As Principal Product Marketing Manager for Cybersecurity products you will be th...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
skyhighsecurity.com Logo
Skyhigh Security
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 12+ years of product marketing experience, ideally in cybersecurity with a focus on data security, DSPM, or DLP
  • Strong understanding of security buyer personas (CISO, security architect, risk/compliance)
  • Proven success in B2B product marketing across the full GTM lifecycle—from messaging to sales enablement to field execution
  • Ability to distill complex technical capabilities into clear, value-oriented messaging
  • Excellent written and verbal communication skills
  • Comfortable operating in a fast-paced, matrixed environment
Job Responsibility
Job Responsibility
  • Messaging & Positioning: Craft compelling, differentiated messaging and positioning for DSPM and DLP offerings tailored to CISOs, security architects, and compliance stakeholders
  • GTM Leadership: Drive go-to-market strategy for new product launches and major updates. Collaborate with sales, demand gen, and partner teams to ensure alignment and execution
  • Sales Enablement: Develop high-impact content including pitch decks, battlecards, ROI calculators, and objection-handling guides. Deliver enablement sessions for sales and SEs
  • Competitive Intelligence: Lead competitive analysis and market intelligence for the DSPM and DLP landscape. Translate insights into actionable plays for field teams
  • Customer and Analyst Engagement: Partner with customer marketing and analyst relations to develop case studies, testimonials, and third-party validation
  • Product Collaboration: Partner closely with product management to influence roadmap based on market feedback, use cases, and buyer personas
  • Content Development: Create technical and business content (blogs, webinars, whitepapers, solution briefs) that resonates with buyers and supports demand generation
What we offer
What we offer
  • Retirement Plans
  • Medical, Dental and Vision Coverage
  • Paid Time Off
  • Paid Parental Leave
  • Support for Community Involvement
  • Fulltime
Read More
Arrow Right

Enterprise Account Executive, Consultancies & Professional Services

We’re looking for a driven, entrepreneurial New Business Sales Professional to j...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
alpha-sense.com Logo
AlphaSense
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience either working in a consulting or professional services company, or selling into these organisations
  • Understanding of key stakeholders we engage with, including Managing Partners, Partners, Principals, Engagement Managers, Consultants, Analysts, Knowledge Managers, and Research & Insights professionals
  • Experience selling SaaS—particularly financial or research-focused platforms—is a plus, though not required
  • Tenacious, hardworking, and motivated by ambitious goals
  • Thrive in high-performance environments and lead by example
  • Ask thoughtful questions, understand organizational structures, and uncover key business challenges across all levels—from analysts to C-suite
  • Embrace feedback, seek continuous improvement, and are keen to develop your skills in a high-learning culture
Job Responsibility
Job Responsibility
  • Own the Full Sales Cycle: From prospecting and outreach to demos, trials, and closing new business
  • Target Corporate Intelligence Teams: Sell into enterprise verticals within the Corporate segment, with a focus on Consulting & Professional Services
  • Drive Engagement: Research prospects, run discovery calls, deliver tailored demos, and oversee successful trials in partnership with our Product Specialist team
  • Meet & Exceed Quota: Build and manage a healthy pipeline, maintain accurate forecasts, and consistently hit (or exceed) targets
  • Be a Voice of the Customer: Gather insights from prospects and clients to help inform product development and enhance the user experience
Read More
Arrow Right

Senior Principal Product Manager – Client Foundations Core Capabilities

As a Senior Principal Product Manager in Client Foundations, you will drive the ...
Location
Location
Germany , Berlin
Salary
Salary:
Not provided
zalando.se Logo
Zalando Sverige
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience planning and deploying technical products at scale
  • Experience building platform-capability products that serve internal and external partners
  • Strong track record of envisioning and building successful platform products, ideally in an e-commerce or marketplace environment
  • Experience building internal UI tools for developers, designers, product analysts, and product managers (strong plus)
  • Understanding customer needs and turning insights into remarkable products
  • Experience delivering high-quality, cross platform client-facing applications (Web and Mobile)
  • Thrive in cross-functional environments, working seamlessly with Design, Engineering, Analytics, and Data Science teams
Job Responsibility
Job Responsibility
  • Lead the planning and deployment of technical products at scale
  • Define and execute a strong product strategy for successful client platform products
  • Translate customer needs and insights into remarkable products
  • Collaborate seamlessly with Design, Engineering, and Data Science teams, acting as a force multiplier for the teams who build on your platform
What we offer
What we offer
  • Employee shares program
  • 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
  • 2 paid volunteering days per year
  • Hybrid working model with up to 60% remote per week
  • Work from abroad for up to 30 working days a year
  • 27 days of vacation a year to start
  • Relocation assistance available (subject to prior agreement)
  • Family services, including counseling and support
  • Health and wellbeing options (including Gympass)
  • Mental health support and coaching available
  • Fulltime
Read More
Arrow Right

Senior Principal Product Manager – Client Foundations Core Capabilities

As a Senior Principal Product Manager in Client Foundations, you will drive the ...
Location
Location
Germany , Berlin
Salary
Salary:
Not provided
zalando-lounge.de Logo
Zalando Lounge
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience planning and deploying technical products at scale
  • Experience building platform-capability products that serve internal and external partners
  • Strong track record of envisioning and building successful platform products, ideally in an e-commerce or marketplace environment
  • Experience building internal UI tools specifically for developers, designers, product analysts, and product managers (strong plus)
  • Understanding customer needs and turning insights into remarkable products
  • Experience delivering high-quality, cross platform client-facing applications (Web and Mobile)
  • Thriving in cross-functional environments, working seamlessly with Design, Engineering, Analytics, and Data Science teams
Job Responsibility
Job Responsibility
  • Lead the planning and deployment of technical products at scale
  • Define and execute a strong product strategy for successful client platform products
  • Translate customer needs and insights into remarkable products
  • Collaborate seamlessly with Design, Engineering, and Data Science teams, acting as a force multiplier for the teams who build on your platform
What we offer
What we offer
  • Employee shares program
  • 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
  • 2 paid volunteering days per year
  • Hybrid working model with up to 60% remote per week
  • Work from abroad for up to 30 working days a year
  • 27 days of vacation a year to start
  • Relocation assistance available (subject to prior agreement)
  • Family services, including counseling and support
  • Health and wellbeing options (including Gympass)
  • Mental health support and coaching available
  • Fulltime
Read More
Arrow Right

Principal Product Marketing Manager, Developer

1Password is looking for a Principal Product Marketing Manager to define how 1Pa...
Location
Location
United States; Canada
Salary
Salary:
203000.00 - 305000.00 USD; CAD / Year
https://www.1password.com Logo
1Password
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of B2B SaaS product marketing experience
  • 5+ years in developer tools, DevOps/DevSecOps, platform engineering, identity, or security categories
  • Experience engaging with developer communities or contributing to developer evangelism programs
  • Hands-on experience with developer-facing technologies (SDKs, APIs, CLIs, cloud-native tooling, open-source tools)
  • Strong track record marketing technically deep products including identity and access management, secrets management, machine/service identity, CI/CD and automation tooling, cloud-native application architectures, DevOps/DevSecOps practices
  • Deep understanding of modern development workflows and how developers and platform teams adopt tools
  • Background in creating thought leadership for new or rapidly evolving technical spaces
  • Ability to turn emerging technical trends into opinionated product positioning
  • Proven success launching complex, fast-evolving technical products
  • Comfort navigating ambiguity and shaping category narratives
Job Responsibility
Job Responsibility
  • Lead Product Marketing for 1Password Developer solutions
  • Own product marketing for 1Password’s solutions supporting developers, DevOps/DevSecOps, and teams building internal tools or automated agents
  • Explain how developers—from senior engineers to non-traditional builders—use 1Password to securely build, deploy, and operate applications and automation
  • Articulate how 1Password secures identities, secrets, services, and machine-to-system access across modern software delivery
  • Position capabilities such as secrets management, service identity, agent provisioning, and infrastructure integrations as foundational to secure development
  • Build demos, sample apps, and open-source modules that showcase 1Password developer workflows
  • Partner with Product to understand use cases across DevOps, platform engineering, automation, and modern application development
  • Drive Cross-Functional Strategy
  • Work with Product and Engineering to bring new features to market with strong, differentiated value for technical audiences
  • Build go-to-market plans that resonate with developers, DevOps/DevSecOps teams and technical decision-makers
What we offer
What we offer
  • Health and wellbeing
  • Maternity and parental leave top-up programs
  • Competitive health benefits
  • Generous PTO policy
  • Growth and future
  • RSU program for most employees
  • Retirement matching program
  • Free 1Password account
  • Community
  • Paid volunteer days
  • Fulltime
Read More
Arrow Right

Principal Product Manager

Are you a customer‑obsessed, AI‑first product builder who loves transforming how...
Location
Location
United States , Redmond
Salary
Salary:
139900.00 - 274800.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree AND 8+ years experience in product/service/program management or software development OR equivalent experience
  • Experience presenting to and managing product status with senior company leadership
  • Experience with enterprise SaaS product, AI/ML technologies, customer engagement solutions
  • Track record of delivering complex products at scale with measurable business impact
  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Job Responsibility
Job Responsibility
  • Lead the product vision, strategy, and roadmap to integrate Generative AI, autonomous agents, and low-code/no-code capabilities into next‑generation customer experience and automation solutions
  • Engage directly with enterprise customers, partners, analysts, and executive leadership to uncover pain points, identify emerging trends, and maintain strategic alignment
  • Translate external insights and market signals into differentiated product capabilities that strengthen Microsoft’s competitive advantage
  • Collaborate across Microsoft engineering, UX, and AI research teams to drive co‑innovation, align dependencies, and deliver world‑class user experiences
  • Partner with engineering, design, marketing, and sales to ship high‑quality releases on time and at scale
  • Work closely with Data Science teams to develop leading AI-powered features using Generative AI
  • Measure product success through relevant KPIs, driving adoption, DAU/MAU, customer satisfaction, and revenue growth through data and strategy driven prioritization
  • Represent the product as a thought leader at industry events, analyst briefings, and customer advisory boards
  • Drive a culture of quality, innovation, collaboration, and teamwork, and embody our Culture and Values
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy