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T-Mobile Logo T-Mobile · IT - Software Development

Principal Analyst, Business Systems

United States, Overland Park Employment contract 96200.00 - 173600.00 USD / Year · Job Posted June 29, 2026
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Job Description

This role is essential for aligning business needs with technical solutions to support various organizational channels effectively. This role involves gathering, analyzing, and documenting user stories and requirements for existing and new applications. This role facilitates communication between business units and technical teams to ensure solution alignment and completeness. Success in this role is measured by the accuracy of requirement documentation, effective stakeholder collaboration, and the delivery of cost-effective systems. The work impacts organizational efficiency and customer service by enabling well-defined and traceable system and process improvements.

Job Responsibility

  • Lead business and technical analysis to solve complex problems and guide decision-making impacting systems and projects
  • Review and provide feedback on technical and business decisions, developing standards based on current and future technology roadmaps
  • Serve as a business and technical leader, directing business and IT teams on technical issues related to projects and problems
  • Mentor analysts and lead process improvement initiatives within the department to enhance operational effectiveness
  • Facilitate business leadership and stakeholders in defining business roadmaps to align strategic objectives
  • Analyze system impacts, perform gap and cost/benefit analyses to support system or product/service initiatives
  • Also responsible for other duties/projects as assigned by business management as needed

Requirements

  • Bachelor's Degree and 7 years of related work experience OR a combination of education and experience deemed equivalent
  • Critical thinking skills with a view toward process automation, evaluation and/or enhancement
  • Advanced knowledge of utilizing and writing SQL queries using output/results for executive level presentations
  • Microsoft Office
  • Microsoft Visio
  • Business Systems Analysis
  • Technical Writing
  • Business Systems Consulting
  • Ability to provide written or verbal details for potential issues and their solutions
  • Ability to create presentations for both verbal and written communications and/or executive summaries
  • At least 18 years of age
  • Legally authorized to work in the United States

What we offer

  • Medical, dental and vision insurance
  • Flexible spending account
  • 401(k)
  • Employee stock grants
  • Employee stock purchase plan
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service & home internet discounts
  • Pet insurance
  • Commuter and transit programs
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