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Are you passionate about working with customers on their most forward-looking AI initiatives? We are seeking someone interested in researching the impact of, and designing for experiences in solutions supported by AI. We value Design because we know it gives us a holistic view of how business goals and human experiences are affected by interactions between data, algorithms, context, logic and interfaces. The Industry Solutions Engineering (ISE) team is a global engineering organization that works directly with customers looking to leverage the latest technologies to address their toughest challenges. We work closely with our customers to jointly develop code for cloud-based solutions that can accelerate their organization. We work in collaboration with Microsoft product teams, partners, and open-source communities to empower our customers to do more with the cloud. We develop solutions side-by-side with our customers through collaborative innovation to solve their challenges. This work involves the development of broadly applicable, high-impact solution patterns and open-source software assets that contribute to the Microsoft platform.
Job Responsibility:
Understand and illuminate the business opportunity or problem space in projects across varied customers and industries
Initiate, design and execute varied approaches for research and data collection, and use it to drive relevant insights throughout the product development lifecycle
Facilitate stakeholders in design-led ideation and product specification
Produce high quality product and experience designs that are fit for purpose and in line with relevant principles, starting with responsible AI
Inform, guide and deliver detailed definitions for end to end experiences
Create impactful artifacts including visualisations of findings & insights which are visually rich and bring clarity to the space being studied
Represent the disciplines of Design and Design Research within technically oriented, multidisciplinary teams
You will embody our culture and values
Requirements:
Bachelor's and/or Master’s Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND industry experience working in product or service design
OR equivalent industry experience (e.g., demonstrated experience working in product or service design or using design thinking to solve problems)
Demonstrable experience working on AI/ML products or systems
Proficient with relevant design tools (e.g. Figma) and iterative product design processes
Nice to have:
Knowledge of responsible AI principles, and artificial intelligence technologies
Experience working with ambiguous scope and/or in complex settings to deliver design and product outcomes
Ability to drive cross-functional understanding of research findings and drive tangible outcomes within teams
Experience shipping products, services or delivering outcomes to customers end-to-end from discovery to release
High calibre of communication and storytelling skills, ability to influence human-centered approaches and choices
Familiarity with creating interactive prototypes or artefacts directly with code, or via design to code tooling
Experience working as part of geographically distributed, diverse, and virtual teams
Enjoy travel and are comfortable with travel up to 25%