Prime Services Technology Program Manager, Citi

Citi

Location:
United Kingdom, London

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Prime Services Technology Program Manager role at Citi, supporting a rapidly growing business that uses technological innovation to maintain competitive advantage. The role involves working with high-profile stakeholders, business, external vendors/auditors and internal technology teams, and being part of Risk and Control team to coordinate and manage Data Concerns/Quality Issues across Prime Services organization.

Job Responsibility:

Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs
Drive multiple projects simultaneously requiring the ability to multi-task
Understanding Business priorities and working as a liaison between Business and Development teams
Track/monitor day-day project status changes and prioritization changes
Executive reporting on project statuses and roadmaps for technology and business partners and sponsors
Ensures essential procedures are followed and contributes to defining standards
Manage expectations and apply sound ethical judgment regarding personal behavior, conduct and business practices
Install a culture of continuous process improvements by applying lessons learned from recent projects to future projects
Manage project scope by assessing requirements changes, determining and conveying impact on budget, time, and risk
Appropriately assess risk when business decisions are made

Requirements:

8 or more years of experience in a relevant Program Management role
Understanding and exposure to Data Quality improvement initiatives
Excellent communication and presentation skill, business user interaction, issue management and status update
Experience in collaborating with cross-functional teams and work with business users
Significant exposure to structured project management techniques and familiarity with Agile or Waterfall methodologies
Expertise on Microsoft Project, Visio, PowerPoint presentation, Confluence, JIRA
Experience managing and delivering complex technical projects
Strong technical background, experience with Software Development Lifecycle and experience managing stakeholders in a global and dynamic environment
Strong listening, presentation, communication, interpersonal and influencing skills
Superior planning, organization, project management and analytical skills
Ability to mobilize and motivate delivery in a co-operative and collaborative working environment
Ability to identify issues and problems, generate solutions and choose appropriate alternatives
Excellent time management, follow-through, and project delivery skills
Exceptional written and verbal communication skills
Ability to build trusted relationships with stakeholders
Proactive and self-motivated professional
Bachelor's degree/University degree or equivalent experience

What we offer:

27 days annual leave (plus bank holidays)
A discretional annual performance related bonus
Private Medical Care & Life Insurance
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Additional Information:

Job Posted:
September 13, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Prime Services Technology Program Manager