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Equity Swaps Middle Office sits within Citi Market Operations supporting the Delta One Business and is part of the overall Prime Finance Middle Office unit. The primary responsibility is managing a number of our Prime Swap clients while providing Trade Processing support to the Desk and Business. The successful candidate will be the main point of contact for all operational queries for their client base and they will interact closely with clients and internally across the Business, Middle Office and Operations. Responsible for providing first class operational client support as well as supporting the team manager in project work and ad-hoc requests assigned to the team. The primary role will incorporate all aspects of Equity Swap operational client service – covering execution to allocation trade handling, trade lifecycle management, fails management and Client and Desk queries. This is an entry level role, focusing on our trade processing support and reconciliation for the desk and business. There will be increasing focus on providing innovative value add services to increase the client experience, potential business revenue whilst reducing Manual Touchpoints (MTP’s) and driving operational efficiency. The successful candidate will be developed into an SME (Subject Matter Expert) in their respective areas of focus.
Job Responsibility:
Provide support to Front Office Sales and Trading around lifecycle management
Trade handling across equity hedge and swap side, including trade capture/allocation, trade exception clearance and connectivity issue resolution with our tech partners
Support trade capture management, Front to Back reconciliation and identifying operational risk
Helping to maintain a culture and environment where processes, risks and controls are continually monitored, and potential risks escalated on a timely basis
Develop an excellent knowledge of bank related systems
Utilize strong communication, interpersonal and diplomacy skills to interact with colleagues and stakeholders
Requirements:
0-2 years of experience working in operations or middle office
Energetic, flexible, collaborative and proactive
a leader who can positively add sound product knowledge experience
Ability to work in a structured, high volume, time sensitive, high risk and demanding environment
Strong risk management and control mindset
Good Analytical skills and a pro-active mindset
Bachelor's/University degree or equivalent experience
What we offer:
medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays