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Prime Finance Applications Support - Assistant Vice President

United Kingdom, Belfast · Job Posted April 23, 2026
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Job Description

The Prime Finance support group provides technical and business support for Citi’s Prime Finance Application stack, encompassing Prime brokerage and Securities Lending business streams. The applications are business critical, providing trade capture and maintenance for Trading, Sales, Middle Office and Operations. This role will entail working closely with business partners, developing application knowledge, driving and tracking projects around stability and service improvement, incident resolution and follow-up activities and providing strategic technical solutions. You will develop detailed knowledge of the Prime Business. We are searching for a highly motivated and enthusiastic person who will drive front line support functions as part of the Prime Finance Support team. We work in partnership with the business running the production platform, providing quick resolutions to their issues, drive stability, efficiency and effective improvements to help us and the business succeed. You will be working closely with your counterparts in India, Belfast, London UK, Hong Kong, US and Canada operating in a follow-the-sun global model, along with application developers and business analysts in the team.

Job Responsibility

  • Provide technical and business support for Citi’s Prime Finance Application stack
  • Work closely with business partners
  • Drive and track projects around stability and service improvement
  • Incident resolution and follow-up activities
  • Provide strategic technical solutions
  • Develop detailed knowledge of the Prime Business
  • Drive front line support functions
  • Work with counterparts in India, Belfast, London UK, Hong Kong, US and Canada operating in a follow-the-sun global model

Requirements

  • Relevant experience in an Application Support role
  • Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand
  • Knowledge/ experience of problem Management Tools
  • Good all-round technical skills
  • Effectively share information with other support team members and with other technology teams
  • Experience in trading and Middle office functions a bonus but not essential
  • Experience with Unix/Linux operating systems, complex SQL queries, and financial messaging technologies (e.g., Solace, MQ, Kafka)
  • Databases - Sybase, Microsoft SQL (Oracle/DB2 a plus) and Mongo
  • Monitoring and Automation Tools: Advance-level proficiency with batch scheduling tools (e.g., Autosys) and enterprise monitoring systems (e.g., ITRS Geneos)

Nice to have

  • Business Knowledge – knowledge on Prime Finance business or Security lending business would be beneficial
  • Regulatory and Compliance Assurance: Understanding of external regulatory mandates (e.g., SFTR, Dodd-Frank)
  • Domain Knowledge: Comprehensive understanding of the trade lifecycle, including trade booking, collateral management, and settlement cycles

What we offer

  • 27 days annual leave (plus bank holidays)
  • A discretional annual performance related bonus
  • Private Medical Care & Life Insurance
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources
  • Hybrid working model (up to 2 days working at home per week)

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