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Citi Logo Citi · IT - Software Development

Prime Finance Application Support

United Kingdom, London Employment contract · Job Posted June 28, 2026
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Job Description

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Prime Finance Team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Role Overview: This is a Global team which has a follow-the-sun support model, so the applicant will be exposed to a wide range of applications and workflows. Prime Finance sits in the Trade Flow supporting Front and Back Office teams servicing Citi's Hedge Fund clientele. The applicant will be based in London and working alongside colleagues in Australia, Pune, Belfast, Mississauga and New York. By working with existing technology and implementing AI solutions to complex queries, no day will be the same. The person will be working along side various teams and will show a full knowledge of the Trade cycle.

Job Responsibility

  • Partnering with multiple technology teams to ensure appropriate integration of functions to meet goals
  • Identify and define necessary system enhancements
  • Analyze existing system logic, identify problems
  • Recommend and implement solutions
  • Hands-on Technical SME responsible for driving production incident resolution and implementing preventative measures to avoid technical reoccurrences
  • Partners with multiple technology teams to ensure appropriate integration of functions to meet goals
  • Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document systems impacts and support requirements
  • Acts as advisor or coach to new or junior-level analysts
  • allocates work
  • Participates in a weekend support rotation schedule

Requirements

  • Experience in Prime Brokerage, Margin application support or similar
  • Understanding of Trade settlement workflows
  • Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
  • Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand
  • Experience of Linux servers, MSSQL, Oracle and Mongo DB as well as monitoring and observability tools
  • Knowledge/ experience of problem Management Tools.

What we offer

  • 27 days annual leave (plus bank holidays)
  • A discretional annual performance related bonus
  • Private Medical Care & Life Insurance
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources
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