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Prime Brokerage Client Service Rep AVP

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Citi

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Location:
United States , Tampa

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Category:
IT - Administration

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Contract Type:
Employment contract

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Salary:

79120.00 - 118680.00 USD / Year
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Job Description:

Prime Brokerage Client Service sits within Citi Market Operations supporting the Prime Brokerage Business and is part of the overall Prime Finance middle office unit. The primary role is the responsibility of managing a number of the Prime Brokerage hedge fund clients. The successful candidate will be the main point of contact for all operational queries for that hedge fund client base and they will interact closely with clients/administrators and internally across the Business, Middle Office and Operations.

Job Responsibility:

  • Main point of contact for client/administrator operational queries
  • Trade handling across equity and fixed income PB, including trade capture, trade kick-outs, broker mapping and connectivity issue resolution with clients/administrators
  • Management of client trade activity, liaising with settlements and clients to resolve any issues
  • Management of client cash activity, authorisations, reporting and query resolution
  • Review client cash balances / portfolios for operational issues
  • Documentation and publication of MIS where required
  • Completion of all daily processes and controls including ad-hoc tasks that may be assigned
  • Driving initiatives to reduce Manual Touch Points (MTP’s) for local and global team
  • Helping to maintain a culture and environment where processes, risks and controls are continually monitored, and potential risks escalated on a timely basis
  • Helping to develop an effective control framework that fully meets audit, compliance and regulatory requirements
  • delivery of periodic presentations to external regulators as required
  • Contribute to the creation of an infrastructure and tool set that will effectively manage risk and service our clients to a high standard

Requirements:

  • BS/BA degree or equivalent work experience preferred
  • Energetic, flexible, collaborative and proactive
  • a leader who can positively and productively add product impact to both strategic and tactical technology
  • Strong, influential communicator who is articulate and concise
  • Strong risk management and control mindset
  • Provides evaluative judgement based on analysis of factual information in complicated, unique and dynamic situations
  • draws on diverse range of internal and external sources
  • Self reliant, good problem solver, results orientated
  • Ability to establish and build trust with professionals throughout the business
  • Client Service experience essential, preferably within Prime Brokerage
  • Solid understanding of life-cycle of trade processing for significant product type (Equity / Fixed Income / Derivatives)
  • Includes trade capture, settlements and reconciliations for the Equity and Fixed Income Prime Brokerage area
  • Experience and understanding of cash payments, reconciliations and corporate actions preferable

Nice to have:

  • A general knowledge of other PFD1 products such as Swap/Synthetic PB and Stock Lending
  • Experience and understanding of cash payments, reconciliations and corporate actions
What we offer:
  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Additional Information:

Job Posted:
May 20, 2026

Expiration:
May 25, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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