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Prime Brokerage Client Service Analyst

Hong Kong, Kowloon City · Job Posted February 14, 2026
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Job Description

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Citi’s Markets business provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients.

Job Responsibility

  • Main point of contact for client/administrator operational queries
  • Trade handling across equity and fixed income PB, including trade capture, trade kick-outs, broker mapping and connectivity issue resolution with clients/administrators
  • Management of client trade activity, liaising with settlements and clients to resolve any issues
  • Management of client cash activity, authorisations, reporting and query resolution
  • Driving initiatives to reduce Manual Touch Points (MTP’s) for local and global team
  • Helping to maintain a culture and environment where processes, risks and controls are continually monitored, and potential risks

Requirements

  • Open for Fresh Graduated, 1-2 years relevant experiences are preferrable
  • Operational Expertise: demonstrate considerable understanding of key operational functions such as Settlements, Reconciliations, Trade Support, Treasury and Corporate Actions
  • Strong, influential communicator who is articulate and concise
  • Strong risk management and control mindset
  • Provides evaluative judgement based on analysis of factual information in complicated, unique and dynamic situations
  • draws on diverse range of internal and external sources
  • Self-reliant, good problem solver, results orientated
  • Ability to establish and build trust with professionals throughout the business

What we offer

  • Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more
  • We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families
  • We empower our employees to manage their financial well-being and help them plan for the future
  • Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses
  • We have a variety of programs that help employees balance their work and life, including generous paid time off packages
  • We offer our employees resources and tools to volunteer in the communities in which they live and work

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