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Prime Application Support Technical Lead Analyst

https://www.citi.com/ Logo

Citi

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Location:
Hong Kong , Kowloon City

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Prime Application Support Technical Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Job Responsibility:

  • Partner with multiple technology teams to ensure appropriate integration of functions to meet goals
  • identify and define necessary system enhancements
  • analyze existing system logic, identify problems
  • and recommend and implements solutions
  • Provides expertise in area and an advanced level of understanding of the principles of apps support
  • Formulates and defines systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards
  • documents requirements
  • Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals
  • Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements
  • Considers the implications of the application of technology to the current environment
  • Identifies risks, vulnerabilities and security issues
  • communicates impact
  • proposes risk mitigation options
  • Acts as advisor or coach to new or lower level analysts
  • allocates work
  • Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions
  • Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services
  • Persuades and influences others through strong and comprehensive communication and diplomacy skills
  • Performs other duties and functions as assigned
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements:

  • Minimum 8 years’ experience in Trading Floor Application support role for Prime or Equities businesses
  • Experience with Linux/Unix, SQL is a must
  • Good Knowledge of scripting in Linux and Python
  • Experience in messaging Technologies like Solace, Tibco, MQ or Kafka will be preferred
  • Experience in using batch scheduling tools like Autosys and monitoring tool like ITRS Geneos will be preferred
  • Practical problem solving and strategic thinking skills
  • Demonstrated interpersonal skills and relationship building skills
  • Service oriented attitude and ability to work in a fast-paced environment
  • Bachelor’s/University degree, Master’s degree preferred

Nice to have:

  • Experience in messaging Technologies like Solace, Tibco, MQ or Kafka
  • Experience in using batch scheduling tools like Autosys and monitoring tool like ITRS Geneos
  • Master’s degree

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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