Prime Application Support Technical Lead Analyst

• Partner with multiple technology teams to ensure appropriate integration of functions to meet goals
• identify and define necessary system enhancements
• analyze existing system logic, identify problems
• and recommend and implements solutions
• Provides expertise in area and an advanced level of understanding of the principles of apps support
• Formulates and defines systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards, documents requirements
• Partners with multiple technology (including Development and Infrastructure) teams to ensure appropriate integration of functions to meet goals
• Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document systems impacts and support requirements
• Identifies risks, vulnerabilities, and security issues
• communicates impact
• proposes risk mitigation options
• Acts as advisor or coach to new or junior-level analysts
• allocates work
• Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions
• Appropriately assess risk when application changes are made or business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

• 8+ years of experience in an application support role within the financial industry
• A minimum of 3 years of trading floor support experience for Prime, Equities, or a similar business
• Proficient with Linux/Unix and SQL
• Experience with messaging technologies such as Solace, Kafka, or Tibco is preferred
• Strong practical problem-solving and strategic thinking skills
• Demonstrated interpersonal and relationship-building skills
• A service-oriented attitude with the ability to work effectively in a fast-paced environment
• Bachelor’s/University degree

Experience with messaging technologies such as Solace, Kafka, or Tibco