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Prime Application Support Technical Lead Analyst

https://www.citi.com/ Logo

Citi

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Location:
Hong Kong , Kowloon City

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Prime Application Support Technical Lead Analyst is a strategic professional who applies in-depth knowledge, contributing to the development of new techniques and the improvement of processes and workflow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex issues with substantial impact, where taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization.

Job Responsibility:

  • Partner with multiple technology teams to ensure appropriate integration of functions to meet goals
  • identify and define necessary system enhancements
  • analyze existing system logic, identify problems
  • and recommend and implements solutions
  • Provides expertise in area and an advanced level of understanding of the principles of apps support
  • Formulates and defines systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards, documents requirements
  • Partners with multiple technology (including Development and Infrastructure) teams to ensure appropriate integration of functions to meet goals
  • Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document systems impacts and support requirements
  • Identifies risks, vulnerabilities, and security issues
  • communicates impact
  • proposes risk mitigation options
  • Acts as advisor or coach to new or junior-level analysts
  • allocates work
  • Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions
  • Appropriately assess risk when application changes are made or business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements:

  • 8+ years of experience in an application support role within the financial industry
  • A minimum of 3 years of trading floor support experience for Prime, Equities, or a similar business
  • Proficient with Linux/Unix and SQL
  • Experience with messaging technologies such as Solace, Kafka, or Tibco is preferred
  • Strong practical problem-solving and strategic thinking skills
  • Demonstrated interpersonal and relationship-building skills
  • A service-oriented attitude with the ability to work effectively in a fast-paced environment
  • Bachelor’s/University degree

Nice to have:

Experience with messaging technologies such as Solace, Kafka, or Tibco

Additional Information:

Job Posted:
March 22, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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