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The Account Manager within Equities Prime Services is responsible for ensuring both client satisfaction (through service & experience) and revenue generation. This role will fully understand the strategies executed by their clients and the revenue opportunity for Citi, whilst looking to leverage the relationship to enhance the footprint of Citi with the client and materialize cross-sell opportunities between Futures, Options and OTC clearing and FX Prime Brokerage as well as Equities Prime brokerage and Electronic Execution business. This role is based in Singapore, and will be responsible for managing clients across Asia who are trading and clearing on all global exchanges.
Job Responsibility:
Know Your Client – Structure, Strategies, and Service needs
Accountable for client profitability
revenue growth and ensure adherence with Service Level Agreements
Accountable for day-to-day service and client satisfaction, including risk management and timely escalation
Perform regular client reviews to determine overall client satisfaction and coordinate the response to client concerns
Drive continuous enhancement of Citi products and services across Futures and Prime Franchise
Understanding the client wallet, driving organic growth and the identification and execution of cross sell opportunities including Equities Prime brokerage and Electronic Execution business
Work in close partnership with control functions such as Legal, Compliance, Market and Credit Risk, Audit, Finance to ensure appropriate governance and control infrastructure for Futures Clearing Product
Build a culture of responsible finance, good governance and supervision, expense discipline and ethics
Manage overall liquidity of the business e.g., effective margin management across CCPs, manage investments and reduce overall business borrowing needs
Driving all aspects of interest income and associated costs including detailed understanding of balance sheet, RWA, Capital, GSIB and reducing working capital costs
Represent Citi in various engagements with external stakeholders including: CCPs, trade organizations, exchanges, and vendors
Requirements:
Around 7-10 years of relevant experience
Prior experience in one or more of Futures, OTC Clearing and FXPB
A good cross product knowledge covering, equities, fixed income, FX, Derivatives, Electronic Trading and Swaps
A strong understanding of the regulatory, risk and control environment impacting the business
A good understanding of global markets, including Market Regulations, Investment Limitations and Operational/Settlement Procedures
A knowledge with IT infrastructure supporting financing products
Proven analytical and organization skills
Bachelor's degree/University degree or equivalent experience
Self-motivated with strong organizational skills
Excellent written and verbal communication skills
Attention to detail
Advanced analytical skills
The ability to multitask and constantly assess and change priorities
Willingness and motivation to maintain a steep learning curve
Client management
Market analysis and risk management capability
Business driven individual willing to work on the business holistically