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Primary Banker

https://www.hsbc.com Logo

HSBC

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Location:
Malaysia, Selangor

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Category:
Banking

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Join HSBC’s Wealth and Personal Banking team to deliver exceptional customer experience, promote digital channels, drive sales growth, ensure compliance, and utilize customer opportunities for business growth in a full-time permanent role.

Job Responsibility:

  • Act as a Branch Ambassador to deliver exceptional customer experience through identifying and fulfilling customer needs at first point of contact
  • Promote digital channel and Life Sign Technology to New to Bank (NTB) or Existing to Bank (ETB) customers
  • Generate revenue growth by meeting customer needs for cards, personal loan, balance build and other retail products
  • Drive referrals for both Advance and Premier customer segments
  • Utilise customer base to look for opportunities and drive sales
  • Update customer’s information accurately in the Bank’s system
  • Ensure Compliance, Audit, SOX and other regulatory requirements are met

Requirements:

  • Minimum SPM qualification with 5 credits
  • Candidate with at least one (1) year working experience in retail, banking or financial industry would be preferred
  • Fluent in spoken English and Bahasa Malaysia
  • Mandarin / Cantonese is an added advantage
  • Strong customer handling and problem solving skills
  • Ability to navigate and use tablet and other digital tools
  • Fresh graduates are encouraged to apply

Nice to have:

Mandarin / Cantonese

What we offer:
  • Continuous professional development
  • Flexible working
  • Opportunities to grow within an inclusive and diverse environment

Additional Information:

Job Posted:
August 21, 2025

Expiration:
September 20, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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