Primary Banker, HSBC

Primary Banker

HSBC

Location:
Malaysia, Puchong

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management and Global Private Banking. Across Asia, HSBC’s wealth revenues grew 12% in 2019 (year-on-year) to USD5.7 billion. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking. We are currently seeking an ambitious individual to join our Wealth and Personal Banking team in the role of Primary Banker working together with colleagues to define, manage and achieve divisional business targets.

Job Responsibility:

Act as a Branch Ambassador to deliver exceptional customer experience through identifying and fulfilling customer needs at first point of contact
Promote digital channel and Life Sign Technology to New to Bank (NTB) or Existing to Bank (ETB) customers
Generate revenue growth by meeting customer needs for cards, personal loan, balance build and other retail products
Drive referrals for both Advance and Premier customer segments
Utilize customer base to look for opportunities and drive sales
Update customer’s information accurately in the Bank’s system
Ensure Compliance, Audit, SOX and other regulatory requirements are met

Requirements:

Minimum SPM qualification with 5 credits
Candidate with at least one (1) year working experience in retail, banking or financial industry would be preferred
Fluent in spoken English and Bahasa Malaysia
Mandarin / Cantonese is an added advantage
Strong customer handling and problem solving skills
Ability to navigate and use tablet and other digital tools
Fresh graduates are encouraged to apply

Nice to have:

Mandarin / Cantonese is an added advantage

What we offer:

Flexible working
Continuous professional development
Opportunities to grow within an inclusive and diverse environment

Additional Information:

Job Posted:
July 30, 2025

Expiration:
August 29, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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