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We are looking for a highly organized and detail-oriented Pricing Coordinator to join our team on a long-term contract basis in Dallas, TX. This role involves managing daily pricing requests, ensuring compliance with operational policies, and maintaining accurate records of pricing activities. The ideal candidate will have strong communication skills and a collaborative mindset to support continuous improvement initiatives and foster positive relationships with stakeholders.
Job Responsibility:
Handle daily pricing requests for new and existing customers, adhering to assigned deadlines and service agreements
Verify compliance with operational policies, including restricted commodities and embargoed countries
Document and maintain detailed notes on each pricing activity to facilitate clear communication with operations staff
Track and report monthly progress toward key performance indicators (KPIs) and assigned goals
Build and maintain strong relationships with stakeholders to ensure access to the latest pricing information for seamless customer service
Collaborate with peers and management to identify and implement best practices for improving pricing quality and success rates
Provide door-to-door pricing solutions promptly by leveraging updated accessorial charges
Monitor industry trends and develop strategies to enhance win ratios and pricing effectiveness
Participate in continuous improvement efforts to optimize processes and achieve better outcomes
Perform additional duties as assigned to support team objectives
Requirements:
Proven experience in customer service and pricing coordination within logistics or a related field
Must have international shipping experience, operations (global forwarding, freight specialists, etc)
Proficiency in Microsoft Excel, Word, and Outlook for managing data and communication
Strong understanding of operational policies and compliance requirements
Ability to analyze and validate information for accurate pricing and decision-making
Excellent organizational skills with attention to detail and the ability to meet strict deadlines
Strong interpersonal skills for building rapport with stakeholders and collaborating effectively
Familiarity with KPI reporting and continuous improvement methodologies
Demonstrated ability to adapt to changing priorities and contribute to team success
What we offer:
medical, vision, dental, and life and disability insurance