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The Analyst is responsible for operational execution, analysis, and continuous improvement of assigned finance/operations processes. The role delivers accurate, timely, and well-controlled outputs that enable business decisions and a great customer experience, while consistently demonstrating GM's performance culture and Behaviors.
Job Responsibility:
Execute day-to-day core processes within the GBS Pricing scope (e.g., price maintenance, price calculation, price file preparation), ensuring outputs are accurate, timely, and complete, and collaborate as needed with connected teams (e.g., order management, product costing, intercompany, general ledger) to enable end-to-end outcomes
Support daily, month-end, quarter-end, and year-end close for the assigned process area (e.g., cut-off checks, validation of system runs, file preparation, and reporting packages), ensuring deliverables meet agreed SLAs and quality standards
Maintain and update master data and reference files (e.g., materials, prices, cost objects) following documented standards and controls
Perform data validations, variance reasonableness checks, and issue investigation over system-generated results
coordinate with upstream / downstream owners to resolve discrepancies
Partner with key stakeholders in securing information relevant to Vehicle and Parts & Accessories Price calculations
Analyze trends, variances, and drivers (e.g., price, volume, cost, FX, margin) and translate data into clear, actionable insights for stakeholders
Understand local and business trends that impact financial operations, including peaks and valleys of country performance and cost indicators
Prepare standard and ad hoc reports, dashboards, and commentary that are concise, factual, and decision-oriented
Identify data quality issues and partner with upstream / downstream owners to address root causes
Ensure strict adherence to GM policies, SOX/ICFR, US GAAP/IFRS, and local regulatory requirements
Maintain complete audit trails and documentation for key activities, approvals, and judgments
Proactively identify, escalate, and help resolve control gaps, process risks, and policy deviations, supporting remediation and prevention
Support internal and external audits, providing timely, accurate responses and evidence
Act as a trusted operational partner to Business Units and internal customers (e.g., FP&A, Global Finance Teams, Supply Chain, GBS and Global Controllership, Order Management)
Clarify requirements, challenge incomplete or inconsistent inputs, and align expectations on timelines and deliverables
Provide clear, professional status updates on progress, risks, and next steps, managing service levels in line with agreed SLAs
Collaborate effectively with global and cross-functional teams, including other GBS hubs
Apply a continuous improvement mindset to simplify processes, reduce manual work, and prevent recurring issues
Suggest and help implement standardization, automation, and digitization (e.g., workflow tools, templates, KNIME, Power BI, AI tools)
Participate in projects, UAT, and pilots related to new systems, tools, or process changes
provide practical feedback from an operational perspective
Share lessons learned and best practices to uplift team capability and performance
Requirements:
Bachelor's degree in Accountancy, Finance, Business, Economics, Supply Chain, or related field required
Experience in shared services/GBS/multinational environment preferred
Demonstrated track record of delivering high-quality work under tight timelines and contributing to process improvements
Solid understanding of core accounting / finance principles relevant to the role (e.g., US GAAP, IFRS, inventory / costing concepts, pricing mechanics, revenue and expense recognition)
Working knowledge of SAP (and/or other core ERPs) and related GM systems for the assigned process
willingness to continuously learn new tools and transactions
Strong MS Excel skills (e.g., lookups, pivots, basic modeling)
familiarity with automation / analytics tools (e.g., KNIME, Power BI, SQL-based tools) is an advantage
Ability to read and apply GM policies, SOPs, work instructions, and approval matrices, and to contribute to their improvement
Basic domain knowledge of operations finance related processes (Price Calculation and System Maintenance, Profit and Loss Analysis, Order Management and Materials Management for Customer Care and Aftersales)
Knowledge of financial reporting implications of transactions within Supply Chain – sourcing, procurement and customer order delivery
Nice to have:
Above average English fluency
Work effectively with others and as part of a team
Problem Solving
Continuous Improvement mindset and able to translate it to meaningful projects
Solves and Analyzes Issues, Stretched Goals
Drive for Individual Results
Ability to work cross-functionally
Verbally communicates clearly and concisely a need, request, idea or thought to drive action of peers
With help, can tailor communication to address concerns or open conversations in a way that the external partner understands and protects the reputation and confidentiality needs of GM