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We are looking for a detail-oriented Pricing Analyst to join our team in San Jose, California. This role involves preparing and managing customer quotations, processing sales orders, and providing exceptional support throughout the order lifecycle. The ideal candidate will have experience in customer-facing roles within manufacturing, electronics, or semiconductor industries, with a strong understanding of technical product pricing and order management processes.
Job Responsibility:
Develop and issue customer quotations for printed circuit boards and semiconductor components, ensuring accurate details based on specifications, volumes, and delivery timelines
Analyze and review customer RFQs, collaborating with engineering and operations teams to ensure cost accuracy and manufacturability
Process and manage sales orders within company systems, verifying pricing, quantities, and delivery schedules
Maintain up-to-date pricing data, including customer-specific agreements and discount structures
Provide customers with timely updates on quotes, order statuses, and delivery schedules, addressing inquiries and resolving any issues
Partner with sales, production planning, and supply chain teams to address discrepancies in orders or pricing
Support the sales team by generating quote documentation, conducting pricing analyses, and confirming orders
Monitor open quotations and convert approved quotes into finalized sales orders
Ensure compliance with company policies, contract terms, and internal controls for all orders
Deliver excellent customer service by responding promptly to inquiries and resolving order-related challenges
Requirements:
Minimum of 3 years of experience in quoting, sales order processing, or customer service within manufacturing or technology industries
Familiarity with pricing structures, cost sheets, and technical product quoting
Previous experience in semiconductor, electronics, or manufacturing environments is preferred
Strong communication and customer service skills to effectively manage client interactions
Proficiency in enterprise systems for order entry and quoting, such as Oracle, NetSuite, or similar platforms
High level of attention to detail and organizational capabilities
Ability to handle multiple customer requests and meet deadlines in a dynamic work environment
Proficient in Microsoft Excel and other general office software tools