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We are looking for a detail-oriented Preventative Maintenance Coordinator to join our team in Austintown Township, Ohio. In this role, you will be responsible for organizing and managing preventative maintenance schedules to ensure seamless service delivery and customer satisfaction. This is an onsite contract position offering an excellent opportunity to grow within the construction industry.
Job Responsibility:
Organize and manage preventative maintenance schedules to meet customer service package requirements
Coordinate with service technicians to ensure timely completion of maintenance tasks
Communicate effectively with customers to schedule appointments and address inquiries
Maintain accurate records of maintenance activities, including scheduled and completed tasks
Review maintenance requests for compliance with service agreements and schedules
Support customer satisfaction by proactively managing schedules and following up on services
Utilize scheduling systems and office software to streamline operations
Collaborate with internal teams to ensure alignment on maintenance priorities
Perform administrative tasks related to scheduling and maintenance coordination
Requirements:
Previous experience in scheduling, administrative support, or customer service roles
Strong organizational skills with the ability to manage multiple schedules effectively
Excellent written and verbal communication skills for interacting with customers and team members
Proficiency in using Microsoft Word, Excel, and other office software
Familiarity with scheduling systems and basic computer operations
Ability to work collaboratively with field technicians and internal teams in a fast-paced environment
High school diploma or equivalent educational qualification
Nice to have:
Experience in account management or coordinating services is a plus
What we offer:
medical, vision, dental, and life and disability insurance