This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The President of Operations will serve as the senior operational leader of Boyne Resorts, reporting directly to the CEO and overseeing all resort operations across 13 destinations. The regional COOs and the company’s operational SVPs will report directly to this role. This is a rare opportunity in the resort industry: the chance to lead operations for a family-owned company at institutional scale.
Job Responsibility:
Serve as the senior operational leader of Boyne Resorts, reporting directly to the CEO and overseeing all resort operations across 13 destinations
Direct line authority over regional COOs and operational SVPs, with full ownership of operational performance across all 13 properties
Ownership of the day-to-day management rhythm of the company, leading the regular operational cadence with all direct reports
Development and implementation of enterprise-wide operational playbooks, standards, and best practice frameworks
Operational decision-making authority, handling escalations and driving accountability without requiring CEO involvement on day-to-day matters
Ownership of the development and succession planning pipeline for operational leaders across the organization
Close partnership with the CEO and CSO on strategic initiatives requiring operational execution, serving as the operational voice in C-level strategic discussions
Requirements:
Significant multi-site operational leadership experience, preferably in hospitality, resorts, entertainment, or similarly complex guest-facing businesses
Proven track record of leading and developing operational leaders across geographically distributed teams
Demonstrated ability to build operational playbooks, systems, and standards that drive consistency and performance without sacrificing local culture and autonomy
Experience managing P&L responsibility across multiple business units at significant scale
Strong executive presence with the ability to partner effectively with a CEO, C-level leadership team, and board of directors
Experience in seasonal businesses or organizations with highly variable demand cycles is a strong advantage
Home office based with the ability to travel significantly across all 13 properties
No specific hub location required – anywhere that allows easy travel access across North America
What we offer:
Compensation will be competitive and market-appropriate for the scope and responsibility of the role, including base salary, performance-based incentives, and a comprehensive benefits package