President of Operations

• Serve as the senior operational leader of Boyne Resorts, reporting directly to the CEO and overseeing all resort operations across 13 destinations
• Direct line authority over regional COOs and operational SVPs, with full ownership of operational performance across all 13 properties
• Ownership of the day-to-day management rhythm of the company, leading the regular operational cadence with all direct reports
• Development and implementation of enterprise-wide operational playbooks, standards, and best practice frameworks
• Operational decision-making authority, handling escalations and driving accountability without requiring CEO involvement on day-to-day matters
• Ownership of the development and succession planning pipeline for operational leaders across the organization
• Close partnership with the CEO and CSO on strategic initiatives requiring operational execution, serving as the operational voice in C-level strategic discussions

• Significant multi-site operational leadership experience, preferably in hospitality, resorts, entertainment, or similarly complex guest-facing businesses
• Proven track record of leading and developing operational leaders across geographically distributed teams
• Demonstrated ability to build operational playbooks, systems, and standards that drive consistency and performance without sacrificing local culture and autonomy
• Experience managing P&L responsibility across multiple business units at significant scale
• Strong executive presence with the ability to partner effectively with a CEO, C-level leadership team, and board of directors
• Experience in seasonal businesses or organizations with highly variable demand cycles is a strong advantage
• Home office based with the ability to travel significantly across all 13 properties
• No specific hub location required – anywhere that allows easy travel access across North America

Compensation will be competitive and market-appropriate for the scope and responsibility of the role, including base salary, performance-based incentives, and a comprehensive benefits package