Presentation Success Specialist Job at PREZENTIUM

Presentation Success Specialist

Combine your visual design skills with business storytelling to create top-tier ...

Location

United States

Salary:

60000.00 - 70000.00 USD / Year

PREZENTIUM

Expiration Date

Until further notice

Requirements

1-3 years of experience in graphic design, content marketing, or visual communications
Bachelor’s degree in Design, Visual Communications, Journalism, or Communications
Expertise in PowerPoint and other presentation tools
Excellent communication skills with the ability to articulate ideas clearly
A collaborative, team-focused mindset with attention to detail

Job Responsibility

Design: Create visually compelling presentations using tools like PowerPoint, Google Slides, and Adobe Illustrator
Coach: Mentor and guide our graphic designers in India to bring your creative vision to life
Storytelling: Transform business concepts into visually impactful narratives
Quality Control: Ensure all client presentations meet our high standards of excellence and are free from errors

What we offer

Flexible Schedule: Our remote-friendly, non-traditional schedule gives you more freedom to balance personal life while working with a global team
Professional Development: Kickstart your journey with our paid Prezentium University onboarding program, a six-month intensive training and certification course
Inclusive Leadership: Work closely with our visionary female founder, Deepti Juturu, in a supportive and dynamic work environment
Fully Paid Retreats: Enjoy semi-annual trips with your significant other to amazing locations like Napa, Cabo, and LA, fully covered by Prezentium

Fulltime

Crypto Customer Success Specialist

Token Metrics is seeking a Cryptocurrency Customer Support Specialist that excel...

Location

United States , Austin

Salary:

Not provided

Token Metrics

Expiration Date

Until further notice

Requirements

Familiarity with CRM systems Preferably Intercom
Ability to navigate community management tools Like Telegram, Discord
Customer orientation and ability to adapt/respond to different types of customers
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively

Job Responsibility

Maintaining a positive, empathetic, and professional attitude toward customers at all times
Respond to comments and community member queries in a timely manner
Communicating with customers through various channels
Acknowledging and resolving customer complaints
Knowing our products inside and out so that you can answer questions
Processing orders, forms, applications, and requests
Keeping records of customer interactions, transactions, comments, and complaints
Work with the team to improve the server and community experience, increase engagement and activity
Providing feedback on the efficiency of the customer service process
Managing a team of junior customer service representatives

Fulltime

Customer Training Specialist

The Customer Training Specialist is responsible for delivering impactful learnin...

Location

United States , Austin

Salary:

Not provided

Qualia

Expiration Date

Until further notice

Requirements

3+ years of experience delivering customer or employee training in SaaS, technology, or professional services environments
Proven ability to facilitate engaging live and virtual training sessions for diverse audiences
Experience developing learning content, playbooks, or structured curricula for technical or process-oriented topics
Strong understanding of customer onboarding and success dynamics
Excellent communication and presentation skills, with comfort leading both small and large groups
Demonstrated ability to collaborate cross-functionally with Customer Success, Product, and Implementation teams
Passion for helping others learn and succeed through clear instruction, empathy, and continuous improvement
Based in Austin, TX, with the ability to work in the office a minimum of three days per week is required

Job Responsibility

Deliver engaging, product-focused training sessions to customer teams during and after onboarding
Develop and maintain structured curriculum outlines tailored to various personas and training formats
Coordinate with Onboarding, Professional Services and Customer Success teams to align training content with client needs and implementation timelines
Design and deliver webinar-style trainings to address recurring customer questions in a scalable format
Design and deliver virtual classroom training tailored to various personas
Launch and manage a Train-the-Trainer certification program to enable power users to onboard others at their organization
Serve as a subject matter expert in Qualia's product to confidently lead training across all customer tiers
Track training activity, attendance, and customer feedback to continuously improve delivery and content

What we offer

Comprehensive health plans
401k program
Commuter benefits
Professional development
Parental leave
Flexible time off policy
Robust online onboarding program
Biweekly all hands meetings
Variety of internal virtual events

Member Experience Specialist

This is a full-time position for a conscientious and kind individual with a pass...

Location

United States , Bozeman

Salary:

59000.00 - 72000.00 USD / Year

XY Planning Network

Expiration Date

Until further notice

Requirements

Strong communication skills
Self-starter with a 'don’t stop until I have the answer' attitude
Comfortable communicating clearly and enthusiastically through video, phone, and email
Experience going 'above and beyond' to thrill customers
Strong tech-savvy and a hunger to learn
Bottomless well of patience and empathy
Superpowers in communicating with positivity and precision via the written word
Skill in anticipating possible next questions
Love of detailed work that requires both accuracy and consistency
Dependable, harmonious work ethic

Job Responsibility

Become an XYPN membership expert
Swiftly reply to member emails with generous, authentic responses via help desk software
Be available during set periods for phone support
Uphold communication standards in all situations
Contribute to writing and refining the knowledge base
Greet and onboard new members
Understand the applicability and importance of all member benefits
Facilitate personalized touchpoints with members
Be available to give members the best advice on using benefits
Understand member's utilization of benefits and make recommendations

What we offer

100%- employer-funded Employee Stock Ownership Plan (ESOP)
Unlimited vacation days (minimum 3 weeks per year)
9 paid flexible holidays
401(k) with match (employee 6%, employer 4.5%)
12 weeks paid parental leave
Health insurance w/ employer contribution
Dental, Vision, Voluntary Life and AD&D, and Accident insurance options
Pet insurance availability
Health Savings & Flex Spending Accounts
Employer-paid Life and AD&D insurance

Fulltime

Retention Specialist

As a Retention Specialist, you’ll bring energy, assertiveness, and a client-firs...

Location

Poland , Krakow

Salary:

8100.00 - 10100.00 PLN / Month

MyTennisLessons

Expiration Date

Until further notice

Requirements

Strong communication and influence skills, with the ability to collaborate across teams and present to stakeholders
Strong english skills both verbal and written with technical aptitude to effectively engage with disgruntled clients and conduct proactive outreach
Impeccable emotional intelligence and customer service skills including strong written and verbal communication
Ability to manage multiple clients, cases, and projects in a fast-paced environment
Background in client retention, account management, or customer success with measurable success
Solutions-oriented and proactive mindset with strong problem-solving skills
Adaptability and agility to comfortably navigate ambiguity and complexity with a flexible attitude that thrives in a fast-paced evolving environment
1–3 years of relevant retention experience in account management, support, or retention
Background in payment processing and/or software solutions
1-3 years preferred working in the payment processing and/or software solutions industries

Job Responsibility

Manage a high volume of inbound and outbound requests including Salesforce case assignment, email requests, At Risk detection and churn requests with professionalism, urgency, and empathy
Engage primarily our B and C client segments to understand their business needs, challenges, and reasons for dissatisfaction or cancellation in an attempt to retain business and bring the account to a healthy state
Proactive and reactive case management to outbound via telephone and email to conduct health checks on newly onboarded clients along with risk and escalation resolution to avoid churn
Collaborate cross-functionally with Sales, Support, and Client Success teams to research, resolve, and recover at-risk accounts
Present tailored solutions, product enhancements, or alternative pricing structures to retain clients and improve satisfaction
Negotiate cancellations and develop creative retention strategies to reduce churn and preserve recurring revenue
Document all client interactions, resolutions, and outcomes accurately in Salesforce using best practices in case management and prioritization of tasks
Meet performance activity targets and retention metrics to drive direct client engagement and identify trends and opportunities for improved revenue and rooftop retention and growth
Participate in proactive outreach campaigns targeting accounts showing early signs of disengagement
Maintain expert-level knowledge of SpotOn’s products, services, and value propositions to confidently position benefits to clients

What we offer

Fully paid private healthcare in LuxMed
Access to the Worksmile platform with a monthly top-up
Subsidized access to breakfast and lunch through the vending machine in Kraków office, and lunches in Gdańsk office once a week
New, modern, bright and comfortable office space in the city centre
A lot of free parking spots around the office
Access to the company’s library
Great working atmosphere
Chill out room with a PlayStation, table tennis, and mini gym
Free snacks and beverages in a kitchen
Company parties and social activities

Fulltime

AI Operations Specialist

We are seeking a detail-oriented Agentic Specialist to oversee the daily operati...

Location

United States , San Francisco

Salary:

75000.00 - 125000.00 USD / Year

PagerDuty

Expiration Date

Until further notice

Requirements

Demonstrated experience working with CRM systems, marketing automation platforms, or customer engagement tools
Strong written communication skills with exceptional attention to detail and ability to maintain brand voice consistency
Basic understanding of sales processes, lead qualification, and customer journey mapping
Comfortable with technology and demonstrated ability to quickly learn new software platforms and tools
Familiarity with data analysis tools and ability to create basic reports and dashboards
Ability to multitask and prioritize effectively in a fast-paced, dynamic environment
Strong problem-solving skills with a proactive approach to identifying and addressing issues
Excellent interpersonal skills for collaborating across multiple departments and stakeholder groups

Job Responsibility

Daily Operations & Monitoring: Monitor AI agent conversations and interactions with prospects in real-time to ensure optimal performance and customer experience, review conversation logs for quality, accuracy, and brand compliance while identifying opportunities for improvement, conduct regular health checks on agentic systems to prevent downtime and maintain seamless operations
Content Management & Optimization: Update and maintain comprehensive supporting content libraries including objection handling scripts, product information, and conversation flows, identify gaps in AI knowledge base and flag content needs to marketing and sales teams for development, ensure all agentic tools have access to current, accurate, and compelling messaging that aligns with company positioning
Technical Support & Issue Resolution: Troubleshoot basic AI agent issues including conversation flow problems, integration hiccups, and content delivery errors, escalate complex technical problems to appropriate teams while maintaining detailed documentation of issues and resolutions, serve as the primary point of contact for sales and success teams experiencing agentic tool challenges
Performance Analysis & Reporting: Track key performance metrics including conversation completion rates, lead qualification accuracy, response times, and conversion metrics, generate regular reports on agent effectiveness, identifying trends and opportunities for optimization, present findings to stakeholders with actionable recommendations for improvement
Cross-Functional Collaboration: Collaborate closely with sales and marketing teams to ensure AI messaging stays current with product updates, campaign launches, and market positioning changes, partner with customer success teams to optimize post-sale agentic interactions and support workflows, work with product and engineering teams to communicate user feedback and feature requests

What we offer

Competitive salary
Comprehensive benefits package
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent

Fulltime

ServiceNow Business Process Consultant

Play an important role in transforming ideas into solutions as part of the ASC t...

Location

United States , Alpharetta

Salary:

Not provided

Advance Solutions

Expiration Date

Until further notice

Requirements

Strong understanding of ServiceNow
Demonstrable experience leading business process design workshops for HR, Workspace, Legal, and IT Service Delivery
Ability to create collateral (process workflows, presentations, workshop materials)
ServiceNow Certifications highly desired (Certified System Administrator, Certified Implementation Specialist)
Successful track record as an external consultant or internal governance/process lead
Strong Consulting Skills
Exceptional meeting & facilitation skills
Strong collaboration and communication skills
Proficiency with creating process diagrams/guides, use cases, and delivering client training

Job Responsibility

Work with HR Practice Lead to develop, coordinate, integrate and implement best practice HR and related services
Deliver programs for customers
Partner with project teams to deliver enterprise service management solutions
Lead functional discovery and process workshops
Gather business requirements and translate into solution specifications
Document user stories/requirements based on customer processes/ServiceNow HRSD design
Define industry and client specific business processes and identify optimization opportunities
Advise on business process related to ServiceNow implementation projects
Develop functional process guides, workshop materials and techniques
Serve as business process SME throughout engagement lifecycle

What we offer

Performance based annual bonus
Medical & 401K benefits
Several other cool perks
Competitive compensation
Generous benefits
Professional atmosphere
Collaborative and inclusive work environment
Opportunities for professional and personal growth

Fulltime

Healthcare Lead

Would you like to be part of an employee-owned, multi award-winning architecture...

Location

Ireland , Dublin

Salary:

Not provided

HLM Architects

Expiration Date

Until further notice

Requirements

A fully qualified architect with a minimum of ten (10) years’ post qualification experience
A min. of 10 yrs full professional membership with RIAI/RIBA or equivalent and recognised professional body
Public Works Contract Administration (PW-CF1 or/and PW-CF2, NEC4) and D&B contract
Ideally, proven project delivery in the Irish construction sector with a full knowledge of the statutory permissions (Planning/FSC/DAC), Irish Building Regulations, including BC(A)R process and acting as Design Certifier
Excellent working knowledge of HBN’s and HTM’s, RoI healthcare policy and understanding of Health Service Executive structure and commissioning strategies across Regional Health Authorities
Strong Experience with Delivery of CWMF (stage i-v) process or equivalent EU Public Procurement rules in the Healthcare Sector as follows: At least 1nr completed building project with a minimum value of €35m or a gross floor area greater than 7,500sq.m.
At least 1nr completed major project with construction value greater than €10m (excl. VAT) on a live site
At least 1nr programme of projects for 1nr client of at least 3nr projects running simultaneously with a value >€5m per project
Experience of successful project selection, bidding and specialist healthcare networking connections
Ideally, strong experience in leading large-scale projects and project teams and managing the preparation of presentation, statutory permissions, tender and construction documentation / specifications, and project delivery and post-evaluation

Job Responsibility

Drive healthcare design and project delivery across Ireland
Help grow our Dublin presence
Ensure that we deliver exceptional service to our clients

What we offer

Generous remuneration package
Blended work model with a flexible approach to studio and remote working
Friendly studio environment
Commitment to your personal development through the HLM Academy
Employee Owned Trust
Health cash plan and EAP scheme
Access to a screening and self-management app
Access to a human-led therapy service
Team of qualified Mental Health First Aiders
HLM Academy and MentoringPLUS programme

Presentation Success Specialist

PREZENTIUM

Location:
India

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 11, 2025

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Job Description:

Job Responsibility:

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Nice to have:

Additional Information:

Job Posted:December 11, 2025

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Job Posted:
December 11, 2025