Prescriptions Clerk Jobs

Invicta Health CIC

Location:
United Kingdom, Dover

Category:
Office Administration

Contract Type:
Not provided

Salary:

12.71 - 13.02 GBP / Hour

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Job Description:

Invicta Health has an exciting opportunity for a Prescriptions Clerk to join the team on a part time basis, 15 hours per week. This role is fixed term for 1 year. As a Prescription Clerk, you will act as the focal point of communication between the GPs, Receptionists, Practice Manager and Pharmacies to ensure patients repeat medication is produced within the current protocols of the practice.

Job Responsibility:

Process repeat medication requests, dealing with any query scripts including adding, altering and printing throughout the day
Process Acute prescriptions with support from the GP and Pharmacists as and when required
Expedite urgent prescriptions to help ensure a safe and responsive service for our Patients
Develop and maintain an effective process to manage any prescription backlogs that may occur, escalating any issues
Liaise with patients, GPs, health professionals and local Pharmacies regarding queries and requests ensuring timely and correct resolution
Answering incoming telephone calls from chemists and patients, ensuring calls are documented and redirected accordingly during allocated time
Keep up to date with medication protocols and ensure repeat medication is issued in line with these protocols
Actively monitor QOF medication reviews and requirements for patients and process accordingly
Raise any concerns including misuse of drugs to the GP and follow up as necessary
Distribute any safety alerts that come through to the relevant recipient in a timely manner
Attend clinical meetings where required
Ensure up-to-date maintenance of both computerised and manual filing systems (i.e. patient notes)
Assist with the induction process for new starters with regards to prescriptions and the procedures & protocols
To work collaboratively and professionally with colleagues across Invicta Health, building and maintaining relationships
To contribute to the development of services, including processes, templates and principles
To take part in any statutory and mandatory training or other training and development programmes as requested
Any other reasonable duties as directed by your line manager

Requirements:

Pro-active approach to problem solving
Works well as part of a team
Autonomous plan of own workload
Outstanding organisational and time management skills
Ability to prioritise daily workload
Excellent verbal and written communication skills
Discretion and confidentiality
Outstanding attention to detail
Level 2 Maths & English
MS office proficiency
Highly Organised
Strives for excellence
Honest and fair
Leads by example
Positive can do attitude
Previous prescription clerk experience
Previous QOF experience
Previous EMIS Web experience
Knowledge and understanding or prescription terminology
Knowledge and understanding of Data Protection regulations
Knowledge of office management systems and procedures
Experience with EMIS Web

Nice to have:

Previous experience of prioritising complex workload
Previous experience within medical environment
Previous experience of processing complex requests

What we offer:

NHS Pension
Learning and Development opportunities
Progression opportunities
Competitive annual leave entitlement
Incremental pay progression
Flexible working
Approved blue light card provider
Salary Sacrifice Schemes
Car Lease Scheme
Employee Assistance Programme

Additional Information:

Job Posted:
December 09, 2025

Employment Type:

Parttime

Work Type:

On-site work

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Prescriptions Clerk