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Ergo have an exciting opportunity for a client-facing consultative Solutions Architect to join our expanding Presales team. As a Presales Solutions Architecture Consultant, you will be the architectural North Star for your customers, working in lockstep with an Account Director to transform their business through technology. Unlike a focused pre-sales role within a certain technology vertical (ie: Cloud, Digital, etc), this position requires a breadth of technology knowledge and is designed for a high-impact technical strategist who thrives on building relationships within a select group of enterprise clients. This is a great time to join Ergo as we embrace a raft of new opportunities resulting from the Presidio merger. You will report directly into our newly appointed VP of Presales. We're happy to consider remote candidates but you should be open to Dublin-based work when required where many of our clients are based.
Job Responsibility
Act as the Trusted Advisor for a small portfolio of high-value Focus Accounts, understanding their business goals as intimately as their technical stack
Develop multi-year Technology Roadmaps that align Managed Services (continuity) with Professional Services (transformation)
Support your Account director in running strategic quarterly business reviews to present innovation opportunities and risk mitigation strategies
Assist the Account Director in the design and delivery of various customer briefing sessions
Lead the discovery and design phases for complex, multi-vendor solutions spanning Cloud, Infrastructure, Cybersecurity, EUC and Digital technologies
Bridge the gap between business requirements and technical delivery, ensuring all proposed solutions are commercially viable and operationally supportable
Own the creation of high-quality Statements of Work (SoW), High-Level Designs (HLD), and technical proposals for all core service offerings
Working closely with Presales SME Solution Architects to create Statements of Work (SoW), High-Level Designs (HLD), and technical proposals for all non-core service offerings
Partner with the Account Director to identify white-space opportunities and drive additional lines of business within your chosen accounts
Work with the Account Director to build robust Business Cases and ROI models to help customers justify large-scale technology investments
Work with the Account Director, Sales Specialists and Presales SMEs to both influence, shape and respond to RFI's and RFP's
Work with Managed services to size, scope and price Managed services proposals within your existing customer base
Provide guidance and peer reviews for junior staff members within the team
Stay at the forefront of industry trends, acting as a feedback loop between our customers and our internal Product/Service Development teams
Requirements
10+ years in a Pre-Sales, Solutions Architecture, or Technical Consulting role
Proven expertise across Public/Hybrid Cloud, Modern Networking, Cybersecurity frameworks, and Managed Service operations
Strategic Mindset with the ability to pivot from fixing a problem to enabling a business outcome
Exceptional presentation skills and C-level gravitas