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Presales Engineer

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Vodafone

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Location:
Czech Republic , Praha

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

You will provide specialist technical support, acting as an interface between the Customer, Sales, Marketing, Technology and Customer Care. Support pre-sales technical activities for business deals, design customer solutions and act as the point of contact for the post-sales activities for the business customers.

Job Responsibility:

  • Provide technical support and solution design at area of responsibility (Mobile private networks) for new acquired customers and new sales
  • Design complex solutions of customer demands
  • Prepare customer offer within full scope of VF products and ensure strong solution support to sales teams, external partners and internal teams
  • Assess technical solution complexity and develop the technical end-to-end solutions for customer needs
  • Present solutions to customers and partners
  • Provide a strong consultancy role within all phases of pre-sales, solution design, implementation and post-sales changes
  • Elevate the customer relationship from an operational focus to a business partnership
  • Provide end-to-end custom solution delivery to be offered to customers
  • Prepare implementation and configuration of customer solutions, support implementation teams
  • Create a landscape for increasing cross-selling opportunity
  • Deliver and drive the operating model, procedures and processes required to support the end-to-end solutions
  • Harmonize design of customer solutions for internal and external Solution Engineers
  • Solve problematic solution designs
  • Support external partners at uncustomed solution design
  • Coordinate best practice sharing between external and internal teams
  • Operatively manage partners
  • Act as SPOC for network changes and solutions of requests for development and support of internal systems
  • Perform other job-related duties or tasks defined by the supervisor

Requirements:

  • Excellent knowledge of IT/Telco complex customer solutions at business and corporate segments
  • Excellent knowledge of IP technologies and VoIP
  • Knowledge of access partners and their services worldwide
  • Knowledge of Telecommunication & ICT Technologies (5G, GSM, UMTS, LTE, VOIP, Fixed Data technologies, PBX, Cloud Computing)
  • Good orientation in the field of mobile solutions and core systems
  • Communication skills
  • Project management
  • Knowledge of market trends
  • Building and Proposing solutions
  • Data Analytics and Insights
  • Relationship and Stakeholder Management
  • University degree
What we offer:
  • Annual bonus
  • 5 weeks of vacation
  • 5 personal days
  • 16 weeks vacations for new parents
  • mobile phone and a great unlimited tariff
  • 24 000 benefit points per year to use in the cafeteria
  • office located on a metro line
  • building has a gym
  • bike rentals
  • flexible working (such as full-time, part-time, home-working)

Additional Information:

Job Posted:
February 20, 2026

Work Type:
Hybrid work
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