Presales Architect

• Partner with local sales and pre-sales technical teams to drive technical sales process
• Deliver in-depth technical presentations
• Work through complex Proofs of Concept
• Kickoff initial software implementations
• Act as lynchpin between field (customers) and development
• Communicate customer and prospect feedback to Product and Development teams
• Help drive product roadmap
• Become trusted advisor for customers

• 10+ years of Solution Architecture experience
• Understand technologies like Docker, Kubernetes, Mesos, and other container technologies
• Have some level of programming skills (Java, Python, PHP, JSON, NodeJS, JavaScript, etc.)
• Ability to design implementation architectures
• Ability to build integrations using a REST API
• IT Operations Management (ITOM) Experience is preferred
• Strong understanding of the IT Operations market and competitive landscape
• Strong understanding of the cloud native market
• Ability to manage and sell to large, complex technical environments
• Strong written and oral communication skills
• Ability to deliver compelling demonstrations and presentations
• Ability to think creatively and solve customer challenges
• Accountability, Active Learning, Active Listening, Assertiveness, Building Rapport, Coaching, Complex Sales, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Design Thinking, Empathy, Financial Acumen, Follow-Through, Growth Mindset, Identifying Sales Opportunities, Industry Knowledge, Long Term Planning, Managing Ambiguity

IT Operations Management (ITOM) Experience

• Health & Wellbeing benefits
• Personal & Professional Development programs
• Unconditional Inclusion environment
• Comprehensive benefits suite supporting physical, financial and emotional wellbeing