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Are you an experienced Workshop Controller or Service Manager looking for a rare opportunity to join one of the largest Motor Retailers within the UK? If so, we have the perfect role for you. Now is the ideal time to join our Sunderland team as we continue to grow, with our purpose built BMW & MINI preparation centre, that delivers prepared “forecourt ready” vehicles to our Northeast sites.
Job Responsibility:
Implementing and maintaining effective processes to achieve the highest possible standards and service levels
Manage the throughput of prep vehicles for mechanical, cosmetic, and alloy wheel repairs as well as valet and logistics
Maximising the productivity of the team which includes Technicians, cosmetic repairers, vehicle progressor and valeters
Managing the team and maintaining the adherence to the Vertu values
Ensuring that the Manufacturers/Vertu standards are adhered to at all times
Maintaining a safe working environment
Coaching and measuring colleague performance
Drive the business forward and maximise customer satisfaction whilst motivating and managing the whole team
Requirements:
Experienced Workshop Controller or Service Manager
Successful track record within the industry
Ability to generate outstanding results by increasing performance, profitability and operating efficiency
Strong leadership and people management skills
Ability to lead a team to deliver business objectives
What we offer:
Company vehicle
25 days holiday (pro rata) rising with length of service plus bank holidays
Access to our online rewards platform giving you cash back and discounts for multiple retailers