Premium Travel Consultant Job at Euro London Appointments (London)

Luxury travel consultant

Luxury travel consultant - Required to join this established corporate travel co...

Location

United Kingdom , London

Salary:

30000.00 - 35000.00 GBP / Year

C&M Travel Recruitment

Expiration Date

Until further notice

Requirements

Strong knowledge and passion for premium travel
Experience of managing a portfolio of high end customers
Proven track record of working towards and achieving sales targets
Exceptional relationship building skills
GDS knowledge, ideally amadeus

Job Responsibility

Working with established corporate clients who are looking for a leisure offering
Booking luxury European and Worldwide travel, ranging from tailormades, cruises, safaris, beach holidays etc etc
Booking flights using amadeus
Pre and post departure care
Attend travel events, fam trips, conferences etc

What we offer

Commission
Travel paid for
25 days holidays
Pension
Medical aid after passing probation
Fam trips

Fulltime

Travel Consultant Advanced English Speaker

This is a critical frontline role in our contact center, answering calls from ou...

Location

Mexico , Mexico City

Salary:

Not provided

Amex

Expiration Date

Until further notice

Requirements

Very high levels of written and verbal communication in English
High-end customer service or sales roles experience in tourism, travel, or cruise and tours
Demonstrated ability to provide premium customer service in a call center or comparable fast paced, high volume servicing environment
Basic geography knowledge with ability to locate continents, countries and key travel destinations world-wide
Positive attitude and outlook, as demonstrated through a desire to learn, willingness to try new things, resiliency through change and optimism
Natural communicator who can demonstrate active listening skills and to adapt conversation to suit the situation and the Card Member’s communication style
Computer literate and able to navigate computer applications and personal devices, can navigate PC and basic MS Office easily
Ability to succeed in a result-focused environment, with a healthy desire to meet and exceed goals
Ability to work nights and weekends as we service our Card Members 24 hours a day / 7 days per week

Job Responsibility

Deliver world-class customer service in an in-bound, high-volume travel call servicing environment
Delighting our Premium Card Members in the United States with unforgettable travel experiences by creating new bookings and servicing existing travel arrangements
Understand our customer needs through consultation to deliver an innovative and extraordinary interaction
Research, plan, and carry out personalized travel experiences, through booking domestic and international flights, car and/or hotel travel arrangements
Communicate new and existing product offerings and value propositions relevant to the Card Member
Always put the Card Member’s experience at the forefront of everything you do, reinforcing the Membership First ™ approach, delivering excellent service and outcomes that are core to the American Express brand

What we offer

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

Fulltime

Senior Business Travel Consultant

Are you an experienced Business Travel Consultant passionate about delivering ex...

Location

Spain , Barcelona

Salary:

30500.00 - 33500.00 EUR / Year

Babel Profiles

Expiration Date

Until further notice

Requirements

Solid background in business travel management or a similar customer-facing travel role
Proven experience working with GDS systems, ideally Amadeus (other systems welcome)
Previous exposure to executive-level or high-touch clients in demanding service environments
Strong understanding of airline ticketing, fare structures, reissues, refunds, and disruption handling
Confident decision-maker with the ability to stay calm and effective under pressure
Excellent written and verbal communication skills in Spanish and English
Highly organised, with strong attention to detail and the ability to manage multiple cases simultaneously
Proactive mindset with a customer-first approach and strong ownership of tasks
Experience in premium service, contact center, or corporate travel environments is an advantage

Job Responsibility

Act as the primary travel advisor for executive and VIP clients, ensuring a premium service experience at every stage
Coordinate and manage end-to-end corporate travel arrangements, including air, rail, accommodation, and ground transport
Anticipate and respond effectively to urgent requests, last-minute changes, and travel disruptions
Apply expert knowledge of fare rules and ticketing conditions to provide the best possible solutions
Handle complex cases and escalations with professionalism, discretion, and efficiency
Build strong relationships with internal stakeholders across Commercial, Operations, and Account teams
Ensure all bookings, changes, and communications are accurately documented in internal systems
Contribute to service quality improvements by sharing feedback, best practices, and operational insights
Use performance data and customer feedback to continuously enhance the client experience

What we offer

Private health insurance
Life insurance coverage
12 therapy or coaching sessions for you and your loved ones
Flexible compensation plan to suit your needs
17 weeks of parental leave in the first year
16 paid hours of volunteer work per year
20 days per year to work from anywhere
Language classes: English, Catalan, and Spanish
4-week sabbatical after 5 years with the company

Fulltime