Premium Services Manager

• Manage all facets of the premium food and beverage operations to achieve operational budgets, manage monthly P&L statements and ensure that all financial reporting is accurate
• Provide leadership, coaching and mentorship to a staff responsible for executing the premium business plan
• Achieved planned costs in labor and COGS and work within budgeted guidelines
• Develop annual operating budget and quarterly reviews vs plan
• Provide quality service and excellent products while maintaining positive customer and client relations and prudent financial practices
• Oversee monthly inventory for premium services operations
• Accountable for establishing and maintaining proper safety and sanitation procedures as well as creating a working relationship with local health officials
• Ensuring proper operational condition of all food service equipment
• Work closely with sub-contractors to ensure all operational needs are met and terms of contract are followed
• Develop new concepts that best serve the desires of our guest and incorporates industry trends
• Recruit, interview, hire, training and further the abilities of all event service staff

• Bachelor’s degree with a minimum of 5-7 years of management experience in the contract foodservice industry, with at least 3 years in premium services or the equivalent, in a sports and entertainment venue
• Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment
• Unwavering commitment to delivering a high level of customer and client service with demonstrated initiative, leadership and management skills
• Customer service oriented with the ability to interact with all levels of Legends and Live Nation management
• Must be available to work extended hours due to business requirements including late nights, weekends and holidays
• Must be able to work in a team environment

Knowledge of accounting policy and procedures is preferred

medical, dental, vision, life and disability insurance, paid vacation, and 401k plan