Premium Hospitality & Suites Manager Job at Legends Global (Kent)

General Manager

Delaware North Sportservice is hiring a General Manager to lead our team at Ever...

Location

United States , Jacksonville

Salary:

132100.00 - 178400.00 USD / Year

Casino Careersv

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business Management or a related field
Minimum of 7–10 years of management experience in high volume contract foodservice operations
Proven experience managing operations in a major sports venue with annual revenues exceeding $50 million
Strong background in sustainability initiatives
Demonstrated expertise in financial management, budgeting, and operational accountability
Exceptional leadership skills with experience in project management
Ability to communicate effectively across all levels of the organization

Job Responsibility

Oversee all aspects of our hospitality services for football games, concerts, and world-class events
Drive operational excellence and profitability across concessions, luxury suites, catering, and premium clubs
Maintain strong client relationships through clear communication, operational efficiency, and sound financial practices
Develop and manage vendor partnerships
Recruit, train, and develop a high-performing management team
Support and manage all union and non-union team members
Optimize staffing levels to balance guest satisfaction and maximize profitability
Establish pricing and operational strategies within approved budgets
Ensure strict adherence to safety, sanitation, and maintenance standards
Maintain compliance with federal, state, local, and company regulations

What we offer

Medical, dental, and vision insurance
401(k) with up to 4% company match
Annual performance bonus based on level, as well as individual, company, and location performance
Paid vacation days and holidays
Paid parental bonding leave
Tuition and/or professional certification reimbursement
Generous friends-and-family discounts at many of our hotels and resorts

Fulltime

Premium Manager - Texas A&M University Athletics Food & Beverage

Levy is thrilled to announce a partnership with Texas A&M University Athletics t...

Location

United States , College Station

Salary:

34700.00 - 56200.00 USD / Year

OysterLink

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Previous experience in premium club or hospitality operations
Strong leadership skills
Excellent communication skills
Ability to manage multiple tasks simultaneously
Willingness to work flexible hours
Commitment to providing exceptional customer service
Experience in hospitality or premium service management
Strong leadership and team management skills
Excellent communication and interpersonal abilities

Job Responsibility

Oversee daily premium club and suite operations
Manage and train premium service staff
Ensure exceptional service delivery and client satisfaction
Collaborate with sales teams to meet client expectations
Coordinate event logistics and maintain premium standards
Monitor budgets, inventory, and operational goals

What we offer

Medical
Dental
Vision
Life insurance
Disability insurance
Retirement Plan
flexible time off plan

Fulltime

New

Suites Sales Office Administrator

The Suites Sales Office Administrator supports the Premium and Suites Sales Mana...

Location

Canada

Salary:

22.00 CAD / Hour

Legends Global

Expiration Date

Until further notice

Requirements

Ability to handle high-volume situations and competing deadlines in a fast-paced, event-driven environment
Strong computer skills, including proficiency with office applications and the ability to learn event, POS, CRM, and scheduling systems
Professional phone and email etiquette, with a warm, clear, and sales-supportive communication style
Strong organizational skills with excellent attention to detail for data entry, documentation, and invoice review
Effective written and verbal communication skills for interacting with diverse groups of clients, vendors, and fellow employees
Ability to prioritize tasks, manage time efficiently, and remain calm and composed under pressure
Previous experience in an administrative, sales support, event coordination, or hospitality office role is an asset
Familiarity with suites, premium hospitality, or ticketing/sales operations is preferred but not required
Experience with basic accounting or accounts receivable processes is an asset
Demonstrated ability to work effectively with diverse clients and team members in a service-focused environment

Job Responsibility

Support total guest and client satisfaction by delivering professional, service-focused communication to internal stakeholders and suite purchasers
Reconcile daily due-backs and event paperwork, ensuring accurate recording of suite charges, credits, and adjustments
Produce event and production reports such as food labels, menus, and order summaries for suites and catering events
Map out and communicate production plans (e.g., pizza production) based on event needs and suite orders
Place specialty food orders (e.g., sushi, kosher, dietary-specific items) with approved suppliers as required
Contact suite clients to confirm event orders, verify dietary restrictions, confirm delivery timing, and capture any special requests
Input staffing schedules into the scheduling system and update changes as directed by management
Review suite and catering invoices for accuracy, ensuring all items, taxes, and service charges are correctly applied
Perform data entry for catering event consumption, suite orders, guest and client details, and other operational data into relevant operating systems
Review event details with culinary and operations teams to ensure menus, timing, and special suite requirements are clearly communicated

Parttime

New

Director of Suites

The Suites Director position will report to the General Manager and will be resp...

Location

United States , Los Angeles

Salary:

100000.00 - 115000.00 USD / Year

Legends Global

Expiration Date

Until further notice

Requirements

Bachelor’s degree
Minimum of 3-5 years management experience in the contract foodservice industry, preferably in premium services, catering, and concessions environment for either a sports and entertainment venue or hotel property
Excellent written and verbal communication skills
Ability to multi-task and prioritize in a deadline-oriented environment
Strong commitment to delivering a high level of customer and client service
Demonstrated initiative, leadership, and management skills
Customer service oriented with ability to interact with all levels of management
Must be flexible to work extended hours including late nights, weekends and holidays
Must be able to work in a team environment
Knowledge of accounting policy and procedures and POS Systems is preferred

Job Responsibility

Effectively and profitably managing and directing all day-to-day aspects of the premium services operations
including Clubs, Suites, Catering, In-Seat Service, and all other pertinent areas of premium services
Manage all premium facets to meet operational budgets, manage monthly P&L statements and ensuring that all financial reporting is accurate
Provide leadership, coaching and mentorship to a staff responsible for executing the premium team business plan
Maintain cost as it pertains to labor and operating supplies, work within budgeted guidelines
Provide efficient service and quality products by maintaining positive customer and client relations through effective communication and prudent financial practices
Oversee monthly inventory for premium services operations
Accountability for establishing and maintaining proper safety and sanitation procedures as well as ensuring proper repair and maintenance of food service equipment
create a working relationship with local health officials
Maintain management staff and ensure proper hiring and promoting of associates per Legends Hospitality Standards

What we offer

Medical
dental
vision
life and disability insurance
paid vacation
401k plan
bonus potential

Fulltime

New

Sales & Marketing Manager

The Sales & Marketing Manager will play a pivotal role in venue awareness, guest...

Location

United States , Pittsburgh

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

Bachelors degree in a related area of study
2-3 years of related experience in sales & marketing
Basic photography/videography skills and familiarity with editing software (Canva, CapCut, Adobe Creative Suite, or similar)
Strong understanding of event and hospitality sales strategies.
Excellent oral and written communication skills.
Adaptable to change and evolving sales strategies.
Proficiency with Microsoft Office
Creative thinker who is eager to learn and bring new ideas
Willingness to be proactive in the sales process

Job Responsibility

Identify strategies and opportunities for private event & show premium seating sales
Proactively solicit new business by, among other things, making sales calls and engaging in other client prospecting in order to increase the potential client database
Exceed monthly and yearly revenue targets set forth by management
Manage private event and show premium space inquiries, ensuring clear coordination with assigned event manager
Manage & track all premium ticket sales and payment reconciliation
Compile and analyze sales recaps, and departmental projection reports
Oversee client database for private event and show premium seating prospects and follow-up with clients periodically to assess future needs
Maintain an active role in local hospitality community and professional associations to continually expand client database.
Assist in content management of venue website
Create and design a wide variety of content for website, social media and other digital and print marketing materials utilizing adobe design and/or canva

What we offer

medical, dental, vision, life and disability insurance, paid vacation, and 401k plan

Fulltime

New

Sales Manager – Premium Sales & Private Events

The Sales Coordinator – Premium Seating & Private Events supports revenue genera...

Location

United States , Rockford

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

Minimum 4+ years current sales experience, preferable in hospitality or an entertainment venue focused on event sales
Bachelor’s degree or equivalent combination of education and related experience and/or training
Working knowledge of local and regional markets, venue operations, and special events industries
2-3 years supervisory experience
Excellent communication, organizational and interpersonal skills required
Strong interpersonal skills
can effectively communicate and relate to all levels within and outside the organization
creates and builds positive and productive relationships
Responds quickly and effectively to changing trends and circumstances
embraces change and welcomes fresh perspectives

Job Responsibility

Supports revenue generation through the sale and coordination of premium seating products and private event bookings across the BMO Center, Coronado Theatre, and Davis Park
Cultivate and maintain relationships with premium seating clients, including suite holders, club seat members, and hospitality buyers, to ensure renewals and repeat business
Assist with the sales, servicing, and fulfillment of premium seating products for concerts, sporting events, and special events
Seek out, solicit, and coordinate new private event business, including meetings, banquets, receptions, corporate events, and social functions
Support sales goals established by the General Manager and Assistant General Manager for both premium seating and private event revenue
Work closely with the Marketing Department to develop and implement sales strategies, promotions, and outreach efforts to increase premium seating and private event bookings
Coordinate client tours, meetings, and event walkthroughs with appropriate internal departments to ensure high-quality customer service
Assist in creating, presenting, and negotiating proposals for premium seating and private events while maintaining stated goals and profit margins
Create and manage use license agreements from initial creation through completion, including obtaining signatures, insurance certificates, and required deposits
Serve as a primary point of contact for assigned clients, ensuring clear communication and timely follow-up throughout the sales and planning process

Fulltime

New

Premium Services Manager

The Premium Services Manager position will report to the General Manager and is ...

Location

United States , Wantagh

Salary:

66300.00 - 80000.00 USD / Year

Legends Global

Expiration Date

Until further notice

Requirements

Bachelor’s degree
Minimum of 5-7 years of management experience in the contract foodservice industry
At least 3 years in premium services or the equivalent, in a sports and entertainment venue
Excellent written and verbal communication skills
Ability to multi-task and prioritize in a deadline-oriented environment
Unwavering commitment to delivering a high level of customer and client service
Demonstrated initiative, leadership and management skills
Customer service oriented
Ability to interact with all levels of Legends and Live Nation management
Must be available to work extended hours including late nights, weekends and holidays

Job Responsibility

Effectively and profitably managing and directing all day-to-day aspects of the premium services operations including Clubs, Suites, Club Level, In-Seat Service, and all other pertinent areas of premium services
Manage all facets of the premium food and beverage operations to achieve operational budgets
Manage monthly P&L statements and ensure that all financial reporting is accurate
Provide leadership, coaching and mentorship to a staff responsible for executing the premium business plan
Achieve planned costs in labor and COGS and work within budgeted guidelines
Develop annual operating budget and quarterly reviews vs plan
Provide quality service and excellent products while maintaining positive customer and client relations and prudent financial practices
Oversee monthly inventory for premium services operations
Accountable for establishing and maintaining proper safety and sanitation procedures
Create a working relationship with local health officials

What we offer

Medical
Dental
Vision
Life and disability insurance
Paid vacation
401k plan

Fulltime

New

Director, Suites & Catering

The Suites and Catering Director is a senior leader within the Premium departmen...

Location

Canada , Toronto

Salary:

100000.00 - 110000.00 CAD / Year

Legends Global

Expiration Date

Until further notice

Requirements

Post-secondary education in relevant field is a definite asset
Minimum of 5 years’ experience in related field, hotel room service or catering/restaurant management in a supervisory or leadership role
Excellent communication skills both oral and written
Ability to multitask and time management skills
Ability to anticipate potential challenges and resolve customer issues quickly and within company perimeters
Team player – ability to mentor and motivate a large team with diverse backgrounds and levels
Ability to train, monitor, mentor and discipline hourly unionized staff
Smart Serve and WHIMS certification
Safe Food Handling certification
SMART Serve Trained

Job Responsibility

Lead the planning, development, and execution of Catering events by partnering with the Catering Manager, Culinary Leadership, and internal and external clients
Partner with the Senior Suites Manager and Culinary team to continuously elevate service standards, presentation, and the overall premium fan experience within Suites
Collaborate directly with clients to develop customized menus, event details, and service plans that meet and exceed expectations
Manage and maintain effective working relationships with subcontractors, TBJ Premium Sales, Ticketing, Marketing teams, and all applicable Rogers and TBJ stakeholders
Oversee accurate data entry and management of event and non-event menu orders within designated operating systems
Review food orders, menus, and production plans in collaboration with the Executive Chef and Sous Chefs to ensure quality, consistency, and operational efficiency
Coordinate food deliveries, staffing plans, and operational readiness for both event and non-event days
Directly oversee the hiring, training, scheduling, performance management, and discipline of Premium Services staff in accordance with Legends Global policies and applicable union collective agreements
Develop and implement departmental training programs focused on service standards, proper portioning, operational procedures, and continuous staff development
Maintain responsibility for daily inventory controls, par levels, product security, and accurate monthly reporting

What we offer

medical, dental, vision, life and disability insurance, paid vacation, and RSP plan

Fulltime

Premium Hospitality & Suites Manager

Legends Global

Location:
United States , Kent

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 19, 2026

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