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We founded iamproperty to do the things no one else was doing, but we’ve grown because we have the best people. It’s our team who drive our success and help make our culture unique, creative, and filled with personality. With over half our staff working remotely, location is not an issue either. Hiring people from all over the country has enabled us to broaden our reach, further adding to our diverse mix of teammates. We currently have over 750 talented members of staff who share one vision, working together to transform the property industry and helping our Partner Agents succeed! From CRM and auction to compliance, onboarding and conveyancing, our solutions work behind the scenes to give agents choice and control. We’re already working with over 7,000 UK Estate Agency branches to accelerate their success today, with a market leading ecosystem of solutions that ensures they have everything they need to manage their business, team and clients.
Job Responsibility:
Guiding clients through the completion of all required conveyancing documentation, ensuring accuracy and speed from the outset
Reviewing files to ensure all documentation is complete and ready for a seamless handover to solicitors
Coordinating closely with solicitors to monitor case progression and ensure Service Level Agreements (SLAs) are met
Proactively managing your pipeline, tracking key milestones and following up where needed to keep transactions moving
Responding to client and agent queries promptly, professionally and with a strong customer‑first approach
Providing regular updates to clients and stakeholders on case progress
Tracking KPIs relating to case progression and solicitor performance, escalating risks or delays where appropriate
Maintaining clear communication with internal and external stakeholders and contributing to regular reporting where required
Requirements:
Previous experience in conveyancing or a property‑related role
A strong understanding of the conveyancing process and associated documentation
Excellent organisational and time‑management skills, with the ability to manage multiple cases simultaneously
Confident, professional communication skills, both written and verbal
High attention to detail and a proactive, problem‑solving mindset
The ability to work independently while also being a supportive team player
Confidence using case management systems and Microsoft Office
What we offer:
Private Counselling with a weekly confidential helpline available
SimplyHealth private healthcare plan
£150 Wellbeing Allowance per year
Working elsewhere policy (4 weeks per year)
Buy and sell annual leave scheme (up to 3 days per year)