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Reset and maintain the Premium Club in a speedy, professional, and effective manner
Responsible for the overall cleanliness of the premium lounge and service areas
Clear tables after guests leave
Takes tableware to dish room and place silverware, dishes, glassware, etc. in appropriate areas for washing and wash
Between settings promptly clean table tops, chairs and booths
Check floor and clean as required
Reset and arrange tabletop
Respond appropriately to guest requests
Assist as needed with running food delivery from kitchen or resetting buffet, or running drinks courtside with a server
Attend mandatory meetings
Perform all assigned side work
Role silverware, restock coolers as needed, fill candy or popcorn bags, run food, refill coolers
Perform general cleaning tasks to adhere to health and safety standards
Complete other duties as assigned by supervisor
Requirements:
60% Ability to work long hours and flexible shifts including: nights, weekends and holidays during Nuggets or Avalanche games
Must have a high school diploma or equivalency
Must be able to succeed in a fast paced, premium high volume environment
Must maintain personal hygiene and a well-groomed appearance standards
Ability to work independently or in a team setting during set up and execution of service
Willingness and drive to exceed the guest expectations
Ability to effectively listen and take direction from supervisor
Must have excellent knowledge of food and beverage preparations, service standards, guest relations and etiquette
Experience in the food and beverage industry
Ability to transport up to 50lbs on a continuous basis
Ability to be standing and walking for long periods of majority of shift
Ability to lift heavily laden trays of dirty dishes(30lb) and carry 100 feet
Ability to push/pull carts to 50 pounds
Ability to work in loud, crowded environments
Ability to understand and follow directions and guest requests in English
Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training
Ability to obtain and maintain TEAM Coalition Alcohol Management Certificate