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Premier Relationship Manager

https://www.hsbc.com Logo

HSBC

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Location:
India, New Delhi

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Category:
Banking

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The PRM & SPRM role are client facing roles. Playing a integral part of HSBC RBWM flagship offering of ''Premier Banking'' To grow and nurture HSBC Premier relationships (High Networth Individual) segment of the Personal Banking customer base) and achieve business targets as laid down and in accordance with the business plan To facilitate a single point of contact for all Premier customers, anticipate needs and provide required banking/financial advisory services. The jobholder to ensure that high quality customer service is provided to customers in line with Global Premier Service Standards. The identification of opportunities for wealth reviews and delivering wealth solutions as an adviser are amongst the key activities to achieve your goals as complied with local regulatory requirement.

Job Responsibility:

  • Maximize profit and achievement of the growth of Premier clients portfolio
  • Achieve agreed financial targets by development of existing and new relationships
  • Build effective relationships with clients to retain and develop sustainable relationships
  • Complete regular reviews with clients to understand their current and long term needs and advise them on the products and services that help them achieve their goals
  • Effective use of tools and information to drive client service delivery and performance
  • Maintain a minimum standard of qualifying Premier clients within portfolio as stated by Group
  • Build a high personal and corporate profile in the community in which you are based
  • Develop network of Group and External professional contacts with the aim of introducing new business, enhancing technical knowledge and promoting the brand
  • Monitor and act on daily sales activity management information and other internal information tools, using them to coach the wider Branch team in support of business goals
  • Establish and agree client contact strategies in line with Group operating models
  • Fully utilize and input to Client Relationship Management data, ensuring all client information is complete and kept up to date
  • Demonstrate excellent understanding of client needs, recommend appropriate products and services, and achieve closure of sales

Requirements:

  • Bachelor's degree with relevant experience
  • Minimum of 5-8 years of Relationship management work experience with high net worth clients
  • Evidence of strong sales results in insurance and investment products
  • Relationship management experience with high net worth clients
  • Strong technical skills in wealth management
  • Strong communication, client focus and influencing skills
  • Strong sales orientation, networking and portfolio management skills
  • Sound knowledge of financial services products and services and the client relationship management system
  • Understanding of business banking client segment and products and services
  • Local regulatory & license requirements - job holder should possess valid licenses with accreditation on wealth management and qualification as required by country
  • Clear view on how to work with Compliance, Credit & Risk and Internal Control to ensure a balanced risk operating environment
  • Able to communicate well in English and local languages
  • IRDA (Insurance Regulatory and Development Authority) and AMFI (Association of Mutual Funds) certifications are mandatory

Nice to have:

  • Have an understanding of the immediate regional Global Wealth strategy and the ability to plan own activities accordingly
  • Be ambitious about providing the highest standards of delivery to colleagues and clients
  • Show ability to set stretch goals for self and the ability to deliver these with courage and tenacity
  • Be authentic and show ability to engage with colleagues and clients to deliver at pace
  • Make considered decisions that protect HSBC & Global Wealth values, reputation and businesses

Additional Information:

Job Posted:
June 02, 2025

Expiration:
September 01, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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