Premier Centre Manager

• Strategically planning, leading, organizing and executing all Premier business initiatives to grow customer value and Asset Under Management (AUM) in the domicile branch
• Achieving targets and contribute towards the branch’s business and bottom line, in line with the bank’s wealth management strategy
• Leads and manages the Premier Sales team effectively to achieve Wealth Management (WEM) targets as well as to enhance sales staff performance and productivity
• Ability to analyze market, resources and sales staff capability to devise a structured and effective sales plan for execution
• Continually monitoring the team’s daily/weekly/monthly sales performance against plan, and keeping the branch manager regularly informed of the progress
• Ensures all the Relationship Managers are utilizing HSBC sales process and applying financial planning concept when dealing with their portfolio of customers
• Championing the Premier proposition through distinguished service and sales initiatives
• Assisting the premier team to develop relationships with targeted top 20 and high net worth customers through frequent contacts
• Effectively manages the Premier Centre as a one stop Wealth Management and Premier solutions provider for our customers
• Creating a positive staff morale, motivation and actively manages performance of the premier team
• Maintain HSBC internal control standards and ensures a high standard of operational efficiency

• At least a bachelor’s degree from any recognized university
• At least 10 years of experience in a financial institution with relevant experience in managing wealth management sales
• At least 5 to 7 years in a sales leadership role managing sales team performance with experience in providing a high service standard
• Proven track record of success in managing a large and complex relationship portfolio
• Excellent commercial acumen, leadership, analytical and interpersonal skills
• A highly experienced with the necessary hard skills (such as P&L management)
• Highly motivated and flexible in working across complex cross-functional work structures within the bank and also externally with regulators, business partners and industry committees
• Must be well read and current on Consumer Business (Retail Banking) products, premier segment, general and international news
• Must be able to make independent decisions with minimal supervision
• Must have a Certified Financial Planning (CFP) Certificate

PreContract Examination (PCE)– Life & General Insurance, Federation of Investment Managers – Unit Trust, Malaysian Takaful Association License (MTA)

Continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment