CrawlJobs Logo

Pre Tenancy Manager

jobs.360resourcing.co.uk Logo

360 Resourcing Solutions

Location Icon

Location:
United Kingdom , Southampton

Category Icon
Category:

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

25500.00 GBP / Year

Job Description:

Welcome to Charters, we're known for bringing local knowledge and strong values together, to put people first. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 150 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Pre-Tenancy Manager in our Southampton office. This role offers an OTE of £25,500 pa.

Job Responsibility:

  • Handling all documentation related to the Pre-tenancy process, including inventory reports, check-in reports, deposits and pre-tenancy compliance
  • Act as the main point of contact for both landlords and tenants throughout the pre-tenancy process, providing regular updates and addressing any concerns or queries promptly
  • Assist in resolving any disputes regarding deposits, liaising with both landlords and tenants to reach fair and amicable resolutions. Including submission of dispute paperwork
  • Maintain accurate records of property inventories, ensuring that any discrepancies or damages are documented and addressed appropriately
  • Regular communication with internal teams, specifically End of Tenancy and Property Management to ensure a smooth operation
  • Stay up-to-date with relevant legislation and regulations governing the pre-tenancy process, ensuring compliance with all legal requirements

Requirements:

  • Previous experience in Lettings Management or a related field
  • Knowledge of the UK rental market would be highly beneficial
  • Strong attention to detail and excellent organisational skills
  • Effective communication skills, both verbal and written, with the ability to liaise confidently with landlords, tenants, and third-party contractors
  • Knowledge of relevant UK legislation and regulations governing the tenancy process
  • Ability to work independently and manage multiple tasks simultaneously in a fast-paced environment
  • Proficiency in MS office
What we offer:
  • Smart spending app gives you discounts at over 900 retailers
  • Wellbeing centre with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health
  • Employee Assistance Programme offers free counselling support sessions
  • Annual leave purchase scheme, where you can buy up to an extra 5 days of holiday
  • Smart Tech Scheme for gadgets and appliances
  • Cycle2Work Scheme
  • Enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF
  • Competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles
  • Special days and celebrations for length of service
  • Pension
  • Support for professional development by funding professional qualifications
  • Company socials

Additional Information:

Job Posted:
January 29, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Pre Tenancy Manager

Lettings Coordinator

Welcome to Brand Vaughan, we're known for leading the way in Worthing and the su...
Location
Location
United Kingdom , Brighton
Salary
Salary:
28000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excited about the prospect of joining a thriving and growing organisation
  • Enthusiastically seeking a dynamic role filled with daily challenges and diverse opportunities
  • Innately skilled in interpersonal relations and dedicated to providing exceptional customer service
  • Showcasing clear and effective communication skills along with strong negotiation prowess
  • Preferably possessing 1 year of relevant experience, but open to candidates with potential and a strong desire to learn
Job Responsibility
Job Responsibility
  • Play an active role in reaching key performance indicators (KPIs) and targets, consistently adhering to a results-driven mindset
  • Manage all aspects of tenancy progression including referencing, negotiating tenancy terms and liaising with all key stakeholders
  • Ensuring all tenancies proceed in a compliant manner with careful attention to detail
  • Collection of pre-tenancy monies and payments, whilst coordinating and managing high volumes of applications
  • Manage all facets of appointment coordination, encompassing pre-appointment confirmations and the systematic collection of post-appointment feedback
  • Assisting in the marketing of properties, liaising with clients and obtaining necessary documentation for each tenancy
  • Maintaining focus of individual and team targets for performance and contributing toward shared goals
What we offer
What we offer
  • Discounts at over 900 retailers
  • Well-being centre with resources to help you get active, eat healthier, improve your financial well-being, and master your mental health
  • Employee Assistance Programme offers free counselling support sessions
  • Annual leave purchase scheme, where you can buy up to an extra 5 days of holiday
  • Smart Tech Scheme
  • Cycle2Work Scheme
  • Enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF
  • Competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles
  • Special days and celebrations for length of service
  • Pension
  • Fulltime
Read More
Arrow Right

Pre Construction Project Manager

An exciting opportunity has arisen for an Interim Project Manager to lead early-...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
goodmanmasson.com Logo
Goodman Masson
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong working knowledge of the RIBA Plan of Work, particularly early design and pre-construction stages
  • Sound understanding of building safety legislation and its impact on higher-risk or occupied residential buildings
  • Proven grasp of project management principles, controls and best practice methodologies
  • Recognised project management qualification such as PRINCE2, APM or equivalent
  • Ability to coordinate multiple stakeholders and manage complex pre-construction workflows
Job Responsibility
Job Responsibility
  • Lead and manage pre-construction activity for capital projects, from feasibility through to readiness for delivery
  • Collate and analyse site and property information from asset systems, tenancy data, repairs records and other internal sources
  • Appoint and manage technical consultants to carry out surveys, investigations and specialist assessments
  • Commission technical scopes, specifications and feasibility outputs to support informed project decision-making
  • Coordinate designers, planners and technical advisors to align project inputs with programme milestones
  • Manage procurement activity, including developing tender documentation and onboarding new suppliers where required
  • Support projects requiring regulatory approvals, extended lead-in periods or new supply chain development
  • Ensure all project activity complies with data protection legislation and information governance requirements
  • Maintain accurate project records, documentation and audit trails in line with statutory and organisational standards
  • Provide clear progress updates and support informed governance and approval processes
Read More
Arrow Right

Temporary Property Management Administrator

We're working with a warm and welcoming independent property management company ...
Location
Location
United Kingdom , Chelsea, London
Salary
Salary:
14.00 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent organisational and communication skills
  • A proactive and hands-on approach to problem-solving
  • Strong attention to detail and ability to multitask
  • Prior experience in property management or office administration (preferred)
  • A friendly and team-oriented attitude
Job Responsibility
Job Responsibility
  • Answer incoming phone calls and take detailed messages
  • Respond promptly to emails across shared in boxes (Postmaster & Management)
  • Maintain clear communication with landlords, tenants, and contractors
  • Log maintenance issues in the management database and coordinate repairs
  • Arrange appointments and liaise between contractors, tenants, and landlords
  • Process and save contractor invoices
  • Support tenancy lifecycle processes: Set up new tenancy files and follow onboarding checklists, Assist with pre-tenancy checks, Help coordinate end-of-tenancy tasks
  • Handle landlord and tenant complaints with professionalism
  • Weekly compliance checks and scheduling, including: EICR (Electrical Installation Condition Reports), Gas Safety inspections, PAT testing (Portable Appliance Testing)
  • Manage tenancy deposit returns and update DPS claim records and spreadsheets
  • Fulltime
Read More
Arrow Right

Lettings Negotiator

As a Lettings & tenancy progression executive you will be an active, contributin...
Location
Location
United Kingdom , Liverpool
Salary
Salary:
30000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in a letting’s role
  • Must have very strong written English skills for communication with customers
  • ARLA Level 3 qualification preferred but not essential
  • Understanding of lettings legislation
  • Knowledgeable in lettings processes and best practices
  • Ability to work with minimum supervision and to tight deadlines
  • Ability to work as part of a team
  • Excellent organisational skills and time management skills
  • Negotiating skills
  • Ability to deal effectively with people at all levels
Job Responsibility
Job Responsibility
  • Dealing with all lettings enquiries from multiple communication channels including phone, live chat, email and web
  • Converting enquiries into viewing appointments and bookings
  • Conducting outbound calls to follow up on all enquiries
  • Progression of all aspects of tenancy management ensuring tenants are well informed throughout
  • Completion of Right-to-Right checks
  • Completion of credit checks
  • Issuing of tenancy agreements and pre tenancy documentation
  • Achieve high customer service satisfaction by providing a responsive, friendly and effective service to all residents, resolving any issues quickly and efficiently
  • Updating all databases accurately to allow for effective analysis
  • Comply with Health and Safety working practice in accordance with the company’s policy
What we offer
What we offer
  • Generous holiday package of 25 days, plus bank holidays
  • Access to a range of exclusive retail discounts
  • Take your special day off! Enjoy your birthday with a well-deserved break from work
  • Stay active and eco-friendly with our cycle-to-work scheme
  • Fulltime
Read More
Arrow Right

Lettings Negotiator

Homes for Students is the UK’s largest independent provider of Student Accommoda...
Location
Location
United Kingdom , Liverpool
Salary
Salary:
30000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in a letting’s role
  • Must have very strong written English skills for communication with customers
  • ARLA Level 3 qualification preferred but not essential
  • Understanding of lettings legislation
  • Knowledgeable in lettings processes and best practices
  • Ability to work with minimum supervision and to tight deadlines
  • Ability to work as part of a team
  • Excellent organisational skills and time management skills
  • Negotiating skills
  • Ability to deal effectively with people at all levels
Job Responsibility
Job Responsibility
  • Dealing with all lettings enquiries from multiple communication channels including phone, live chat, email and web
  • Converting enquiries into viewing appointments and bookings
  • Conducting outbound calls to follow up on all enquiries
  • Progression of all aspects of tenancy management ensuring tenants are well informed throughout
  • Completion of Right-to-Right checks
  • Completion of credit checks
  • Issuing of tenancy agreements and pre tenancy documentation
  • Achieve high customer service satisfaction by providing a responsive, friendly and effective service to all residents, resolving any issues quickly and efficiently
  • Updating all databases accurately to allow for effective analysis
  • Comply with Health and Safety working practice in accordance with the company’s policy
What we offer
What we offer
  • Generous holiday package of 25 days, plus bank holidays
  • Access to a range of exclusive retail discounts
  • Take your special day off! Enjoy your birthday with a well-deserved break from work
  • Stay active and eco-friendly with our cycle-to-work scheme
  • Fulltime
Read More
Arrow Right

Senior Lettings Advisor

A leading West Midlands housing provider is seeking a Senior Lettings Advisor to...
Location
Location
United Kingdom , Birmingham
Salary
Salary:
Not provided
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Full UK driving licence
  • DBS required
  • Strong background in customer service and housing lettings
  • Good understanding of housing legislation, welfare benefits, and void management
  • Confident communicator with strong organisational and IT skills
  • Able to handle sensitive or challenging situations professionally
Job Responsibility
Job Responsibility
  • Manage lettings, allocations, and void processes to ensure efficient property turnaround
  • Carry out pre‑tenancy checks, viewings, and tenancy sign‑ups
  • Support customers, including those with additional needs, by providing clear tenancy advice and guidance
  • Help minimise rent loss by ensuring properties are re‑let promptly
  • Travel regularly across Birmingham and Worcester (approx. 60% field‑based)
What we offer
What we offer
  • Weekly pay with competitive rates
  • Access to exclusive roles with top-tier clients
  • Supportive consultants who care about your career
  • Opportunities to gain experience and build your CV
  • Holiday pay
  • Optional pension scheme
  • Fulltime
Read More
Arrow Right

Technical Services Manager

Lead the Technical Services team, which delivers a variety of overlay support an...
Location
Location
United States , San Francisco
Salary
Salary:
180000.00 - 220000.00 USD / Year
ironcladapp.com Logo
Ironclad
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6+ years of career experience in sales, pre-sales, or technical consulting for software companies, B2B SaaS preferred
  • 2-4 years of experience in managing proposal response processes for RFPs, RFQs, etc.
  • 2-4 years of experience managing/leading either a pre-sales or technical architecture team
  • Understanding of cloud architecture and modern platform concepts including SaaS, PaaS, cross-cloud data and process integration, multi-tenancy, etc.
  • Experience managing the selection and deployment of internal tools to support scalable business processes
  • Demonstrated partnership with supporting G&A functions to ensure alignment with financial and operational company goals
  • Demonstrated ability to maintain relationships and alignment with other internal teams and stakeholders, especially Sales, product and Customer Success
  • Outstanding interpersonal skills, along with strong communication skills both verbal and written
  • Comfortable traveling for work as needed (up to 25%)
Job Responsibility
Job Responsibility
  • Team Leadership & Management: mentor and manage the Technical Services team, ensuring the high quality delivery of key team functions
  • Demo Engineering: ensure team supports scalable demo delivery by maintaining repeatable demo environments, engaging stories, and clear value messages
  • RFx and Questionnaire Responses: ensure team delivers effective support for RFP, RFI, and security responses tied to sales opportunities
  • Product Expertise and Product Development Alignment: maintain deep expertise in the company’s products, services, and the broader CLM landscape
  • Operational Rigor and Metrics Oriented Growth: monitor operational metrics for team performance, engagement, and utilization
  • Cross Functional Collaboration and Influence: build and leverage strong relationships with key partners in Sales, CS, EPD, Finance, Ops, Marketing, and other G&A functions
What we offer
What we offer
  • 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
  • Market-leading leave policies, including gender-neutral parental leave and compassionate leave
  • Family forming support through Maven for you and your partner
  • Paid time off
  • Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
  • Mental health support through Modern Health, including therapy, coaching, and digital tools
  • Pre-tax commuter benefits (US Employees)
  • 401(k) plan with Fidelity with employer match (US Employees)
  • Regular team events to connect, recharge, and have fun
  • Offers Equity
  • Fulltime
Read More
Arrow Right

Centre Manager

JLL empowers you to shape a brighter way. Our people at JLL are shaping the futu...
Location
Location
Singapore
Salary
Salary:
Not provided
jll.com Logo
JLL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Management role with areas of responsibility including transactional financial, OH&S, (EEO), operational, HR, negotiation and contracting
  • Lead and manage a team of property professionals
  • Contribute to the development and fulfilment of asset strategies
  • Ensure client asset plan expenditure savings targets are achieved
  • Deliver an exceptional quality of service to the client
  • Ensure the property asset management service offering is developed, implemented, achieved and maintained
  • Ensure timely and accurate delivery of analysis and information
  • Ensure no major risks associated with public liability, fire and lift safety, essential services, etc.
  • Ensure all company and building systems are operating and maintained appropriately
  • Ensure all Asset Plan and Business Plan KPI’s/targets are achieved
  • Fulltime
Read More
Arrow Right