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Pre-submissions Team Lead

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Blackrock Health Hermitage Clinic

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Location:
Ireland

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

As a key member of the Finance Team, the Pre-Submissions Team Lead will work with the wider Finance Operations function to ensure the timely and accurate collation of both financial and clinical documentation to support with the claims process. The position will require frequent interaction with patient data, consultants, medical secretaries, clinical staff, and other key stakeholders. The position requires a participatory approach to the development of services and structures, embracing continuous quality improvement and the management of changes necessary to achieve organisational objectives.

Job Responsibility:

  • Sourcing and collating the required clinical documentation for our end-to-end claims process to support with accurate claims submissions and follow-up queries to ensure payment is received for services provided by the hospital
  • Working with the Billing, Claims, and Accounts Receivables Teams to ensure all documentation is delivered in a timely manner
  • Highlight and correct potential gaps in the existing workflows to minimise the lead time between the point of discharge and receipt of payment
  • Highlight/identify any potential gaps in pricing with regards to contracts
  • Responsible for developing key relationships with relevant staff e.g. Medical Records, Ward Clerks to ensure all relevant billing paperwork is provided in a timely manner to assist with order-to-cash processes
  • Responsible for the achieving financial KPI’s and ensuring the needs of the Department are met
  • Other relevant tasks as identified/ allocated by the Head of Finance Operations and assigned individuals
  • Promote a patient centred culture of openness and responsiveness to positive and constructive patient feedback and ensuring patient dignity, respect and choice is maintained in their care
  • Provide leadership, guidance and direction to the Team
  • Promote an environment that is conducive to the development of best practice, enhances staff retention and promotes good industrial relations
  • Maintain a high level of staff morale, promoting good communication, team spirit and job satisfaction among members of the multidisciplinary team
  • When appropriate engage in the recruitment and selection of staff for the service
  • Ensure that all new staff in the Department receive an adequate orientation and induction programme, have a clear understanding of their duties, responsibilities and standards of performance at all times
  • Assist in providing a roster that ensures resources are deployed effectively and efficiently to cope with fluctuations in workload, case complexity, adequate skills mix, planned activity or staff absence difficulties
  • Comply with all HR system and policy requirements including recording of relevant data
  • Contribute to the formal mechanism for communication among the team
  • Update and manage the HR TMS system
  • Monitor and deal with sick leave/ return to work interviews/ liaise with Occupational Health department.

Requirements:

  • 5 years working in a healthcare setting
  • Experience of managing people
  • Working in a team environment
  • Experience in dealing with patients/customers
  • Self-starter
  • High attention to detail
  • Ability to analyse high volumes of information
  • MS Excel and MS Word
  • Relationship building with internal and external personnel
  • Team player with the ability to work on own initiative
  • Able to prioritise and multi-task
  • Process Based Approach
  • Ability to work to deadlines
  • Delivery of projects as required
  • It is essential that you have valid work permission for the Republic of Ireland to take up employment for this position.

Additional Information:

Job Posted:
January 03, 2026

Employment Type:
Fulltime
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