Pre-Sales Solutions Engineer Job at Atlassian (London)

Solutions Engineer, SMB

Atlassian is looking for a Pre-Sales Solutions Engineer for our SMB business (en...

Location

United Kingdom; France

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

3+ years of experience interacting with SMB customers in a pre-sales capacity
Excellent communication and strong presentation skills to multi-level audiences
Unmatched agility to do what it takes to get the job done
Creative problem solver who can interpret complex business problems and boil them down into solutions
Equally comfortable in both business and technical contexts, interacting with executives or talking shop with strong technical audiences
Love to learn and continuously grow and challenge yourself
Open to giving and receiving feedback, tolerate failure, love to win, hate to lose
Passionate about making customers and Atlassian successful
Customer-centric mindset with a proven track record in building executive relationships with customers
Fluent in French

Job Responsibility

Join Atlassian’s Solutions Engineering Team to partner with direct sales, partners and larger account teams on SMB Accounts
Track the overall customer profile, business problems and complexities, roadmaps, and solution success to optimize the customers within your account team territory
Participate in customer discovery to understand the customer's current state and what business problems they want to solve
Map customer needs back to the Atlassian products, platforms and solutions
Probe for and identify additional opportunities for cross-product/solution expansion
Investigate, discover, and assess client pain points
Be a product expert of Atlassian software in the pre-sales process
Articulate and show the customer the value of the software and how it can change their way of working
Have a broad understanding of full Atlassian product and solution offerings and paint a compelling story of how they work together
Lead compelling value-based demonstrations, both standard and customized

What we offer

Health and wellbeing resources
Paid volunteer days

Senior Solutions Engineer

Atlassian is seeking a passionate Solutions Engineer to join our dynamic APAC So...

Location

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

Experience with an Enterprise sales cycle, understanding deal dynamics and value selling
10+ Years of Experience working with Enterprise Customers in a pre-sales, consulting or a customer facing capacity
Ability to collaborate with prospects, channel partners, and sales teams to provide winning solutions
Technically minded or experienced in working with technology
Comfortable in a multi-functional context, engaging with executives or technical audiences
Familiarity with Collaboration, Scaled Agile, ITSM, or DevOps solution spaces is a plus
Experience working with Singaporean and South East Asian customers
Proficiency in English and a South East Asian language is mandatory
Knowledge of how software is defined, built, and deployed
Prior use of Atlassian products is a plus

Job Responsibility

Be a Technical Leader: Own the technical engagement in pre-sales opportunities, building trusted advisor relationships with customer technical teams
Advocate for Atlassian: Understand and position our solutions in the context of customer goals, highlighting our technical differentiators
Empathise with Customers: Practice empathy to understand customer pain points and technical challenges
Lifelong Learning: Stay updated on changes and continuously discover new ways to enhance your product, technical, and customer knowledge
Drive Business Outcomes: Own and drive your business and sales outcomes, helping to achieve our revenue goals

What we offer

Health and wellbeing resources
paid volunteer days

Senior Solution Engineer

Atlassian is seeking a passionate Solutions Engineer to join our dynamic APAC So...

Location

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

Experience with an Enterprise sales cycle, understanding deal dynamics and value selling
Extensive experience in working with Enterprise Customers in a pre-sales, consulting or customer facing capacity (generally 10+ years of experience)
Ability to collaborate with prospects, channel partners, and sales teams to provide winning solutions
Technically minded or experienced in working with technology
Comfortable in a multi-functional context, engaging with executives or technical audiences
Experience working with Singaporean and South East Asian customers
Proficiency in English and a South East Asian language is required to effectively engage with regional customers
Knowledge of how software is defined, built, and deployed

Job Responsibility

Be a Technical Leader: Own the technical engagement in pre-sales opportunities, building trusted advisor relationships with customer technical teams
Advocate for Atlassian: Understand and position our solutions in the context of customer goals, highlighting our technical differentiators
Empathise with Customers: Practice empathy to understand customer pain points and technical challenges
Lifelong Learning: Stay updated on changes and continuously discover new ways to enhance your product, technical, and customer knowledge
Drive Business Outcomes: Own and drive your business and sales outcomes, helping to achieve our revenue goals

What we offer

health and wellbeing resources
paid volunteer days

Principal Solutions Engineer

Intercom is looking for an exceptional Principal Solutions Engineer to join our ...

Location

United States , San Francisco

Salary:

258306.00 - 300194.00 USD / Year

Intercom

Expiration Date

Until further notice

Requirements

Minimum of 10 years of experience in a technical pre-sales role, managing C-Level technical and business relationships
Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations
Ability to solve problems independently while thriving in collaborative team environments
Understanding and curiosity to deepen your understanding of AI-driven automation, LLMs, and customer support technologies
Proven time management skills in a dynamic team environment
Demonstrated ability to quickly identify and communicate the value proposition throughout the sales cycle
Leverage your skills in translating complex business challenges into tailored Intercom solutions, effectively communicating with both technical and non-technical audiences to drive understanding and impact
Experience working closely with product and engineering teams to communicate customer feedback and influence product direction
Familiarity with managing POCs, RFPs, and addressing complex architectural and security questions
Excellent communication and interpersonal skills, with a passion for leading with empathy and curiosity

Job Responsibility

Lead technical discovery to identify and address our customers’ needs
Deliver an exceptional pre-sales experience by articulating Intercom's value through your technical expertise
Conduct impactful, value-based solution reviews and in-depth technical sessions as the customer evaluates our product
Design and lead tailored Proof of Concepts (POCs) that have clear success criteria and showcase Intercom's capabilities
Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and escalating complex issues
Collaborate cross-functionally with Product and Engineering to represent the customer voice, gathering feedback and insights for product planning
Build trust with customers by approaching challenges with empathy and curiosity
Continuously improve processes and contribute to building a best-in-class Solutions Engineering playbook at Intercom
Commit to customer success, ensuring lasting value and proactively addressing challenges

What we offer

Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded!
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family!
All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs)

Fulltime

Senior Solutions Engineer

Intercom is looking for an exceptional Senior Solutions Engineer to join our vib...

Location

United States , San Francisco

Salary:

212750.00 - 247250.00 USD / Year

Intercom

Expiration Date

Until further notice

Requirements

Minimum of 7 years of experience in a technical pre-sales role, managing C-Level technical and business relationships
Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations
Ability to solve problems independently while thriving in collaborative team environments
Proven time management skills in a dynamic team environment
Demonstrated ability to quickly identify and communicate the value proposition throughout the sales cycle
Leverage your skills in translating complex business challenges into tailored Intercom solutions, effectively communicating with both technical and non-technical audiences to drive understanding and impact
Experience working closely with product and engineering teams to communicate customer feedback and influence product direction
Familiarity with managing POCs, RFPs, and addressing complex security questions
Excellent communication and interpersonal skills, with a passion for leading with empathy and curiosity
Ability to challenge the status quo and continuously improve Solutions Engineering processes and playbooks

Job Responsibility

Lead technical discovery to identify and address our customers’ needs
Deliver an exceptional pre-sales experience by articulating Intercom's value and technical expertise
Conduct impactful, value-based solution reviews and in-depth technical sessions
Design and lead tailored Proof of Concepts (POCs) that showcase Intercom's capabilities
Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and escalating complex issues
Collaborate cross-functionally with Product and Engineering to represent the customer voice, gathering feedback and insights for product planning
Build trust with customers by approaching challenges with empathy and curiosity
Continuously improve processes and contribute to building a best-in-class Solutions Engineering playbook at Intercom
Commit to customer success, ensuring lasting value and proactively addressing challenges

What we offer

Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded!
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family!
Corporate bonus program or a sales incentive
Stock in the form of Restricted Stock Units (RSUs)

Fulltime

Senior Solutions Engineer

Intercom is looking for an exceptional Senior Solutions Engineer to join our vib...

Location

United States , New York

Salary:

212750.00 - 247250.00 USD / Year

Intercom

Expiration Date

Until further notice

Requirements

Minimum of 7 years of experience in a technical pre-sales role, managing C-Level technical and business relationships
Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations
Ability to solve problems independently while thriving in collaborative team environments
Proven time management skills in a dynamic team environment
Demonstrated ability to quickly identify and communicate the value proposition throughout the sales cycle
Leverage your skills in translating complex business challenges into tailored Intercom solutions, effectively communicating with both technical and non-technical audiences to drive understanding and impact
Experience working closely with product and engineering teams to communicate customer feedback and influence product direction
Familiarity with managing POCs, RFPs, and addressing complex security questions
Excellent communication and interpersonal skills, with a passion for leading with empathy and curiosity
Ability to challenge the status quo and continuously improve Solutions Engineering processes and playbooks

Job Responsibility

Lead technical discovery to identify and address our customers’ needs
Deliver an exceptional pre-sales experience by articulating Intercom's value and technical expertise
Conduct impactful, value-based solution reviews and in-depth technical sessions
Design and lead tailored Proof of Concepts (POCs) that showcase Intercom's capabilities
Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and escalating complex issues
Collaborate cross-functionally with Product and Engineering to represent the customer voice, gathering feedback and insights for product planning
Build trust with customers by approaching challenges with empathy and curiosity
Continuously improve processes and contribute to building a best-in-class Solutions Engineering playbook at Intercom
Commit to customer success, ensuring lasting value and proactively addressing challenges

What we offer

Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded!
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family!

Fulltime

Senior Manager of Solution Engineering, Pre-Sales

At JFrog, we’re reinventing DevOps to help the world’s greatest companies innova...

Location

United States , Atlanta

Salary:

200000.00 - 215000.00 USD / Year

JFrog

Expiration Date

Until further notice

Requirements

6-8+ years of hands-on experience in technical pre-sales, Software Architecture design, or technical customer-facing roles, preferably in a security or B2B SaaS environment
3-5+ years of technical leadership experience, including coaching and direct management of a pre-sales or solution engineering team
Strong technical knowledge across cloud security (AWS, Azure, GCP), DevSecOps, and Application Security domains (e.g., experience with SIEM, CSPM, CNAPP, or threat detection technologies)
Solid foundation in agile development, DevSecOps, continuous integration (CI) and continuous delivery (CD)
and cloud infrastructure
Demonstrated organizational and project management capabilities, with the ability to handle multiple tasks with shifting priorities and varying deadlines

Job Responsibility

Lead, coach, and mentor a high-performing team of solution experts, engineers, and architects, specifically focusing on elevating their technical depth and consultative selling skills
Define technical pre-sales strategy to meet customer’s DevOps/DevSecOps needs and goals
Develop and analyze metrics to analyze revenue performance and individual performance
Define a development and enablement plan for each team member, focusing on the DevOps and security and consultative selling domains
Oversee and establish best practices for all customer engagements, including Proof-of-Concept (PoC) success, technical demos, and architecture reviews
Team with Sales peers to drive technical wins and align technical strategies with revenue goals
Collaborate with Marketing, Product, and R&D teams to provide real-world feedback and influence the security product roadmap
Build and maintain the group's domain leadership with the latest technology trends related to DevSecOps, Cloud Security, Application Security (AppSec), and the landscape of CI/CD Technologies

What we offer

Equity package of restricted stock units (RSU)
Eligibility to participate in Employee Stock Purchase Plan
Comprehensive benefits including medical, dental, vision, retirement, wellness

Fulltime

Senior Manager of Solution Engineering, Pre-Sales

At JFrog, we’re reinventing DevOps to help the world’s greatest companies innova...

Location

United States , Sunnyvale

Salary:

200000.00 - 215000.00 USD / Year

JFrog

Expiration Date

Until further notice

Requirements

6-8+ years of hands-on experience in technical pre-sales, Software Architecture design, or technical customer-facing roles, preferably in a security or B2B SaaS environment
3-5+ years of technical leadership experience, including coaching and direct management of a pre-sales or solution engineering team
Strong technical knowledge across cloud security (AWS, Azure, GCP), DevSecOps, and Application Security domains (e.g., experience with SIEM, CSPM, CNAPP, or threat detection technologies)
Solid foundation in agile development, DevSecOps, continuous integration (CI) and continuous delivery (CD)
and cloud infrastructure
Demonstrated organizational and project management capabilities, with the ability to handle multiple tasks with shifting priorities and varying deadlines

Job Responsibility

Lead, coach, and mentor a high-performing team of solution experts, engineers, and architects, specifically focusing on elevating their technical depth and consultative selling skills
Define technical pre-sales strategy to meet customer’s DevOps/DevSecOps needs and goals
Develop and analyze metrics to analyze revenue performance and individual performance
Define a development and enablement plan for each team member, focusing on the DevOps and security and consultative selling domains
Oversee and establish best practices for all customer engagements, including Proof-of-Concept (PoC) success, technical demos, and architecture reviews
Team with Sales peers to drive technical wins and align technical strategies with revenue goals
Collaborate with Marketing, Product, and R&D teams to provide real-world feedback and influence the security product roadmap
Build and maintain the group's domain leadership with the latest technology trends related to DevSecOps, Cloud Security, Application Security (AppSec), and the landscape of CI/CD Technologies

What we offer

Equity package of restricted stock units (RSU)
Eligibility to participate in our Employee Stock Purchase Plan
Comprehensive benefits including medical, dental, vision, retirement, wellness and much more

Fulltime

Pre-Sales Solutions Engineer

Atlassian

Location:
United Kingdom , London

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
May 07, 2025

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