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Vodafone Logo Vodafone · IT - Administration

Pre-Sales Operations Manager

United Kingdom, N/A · Job Posted May 14, 2026
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Job Description

As our Presales Operations Senior Manager, you'll play a central role in nurturing how our Presales teams thrive and deliver their best work. You'll create clarity, bring people together, and help shape an environment where collaboration, consistency, and innovation can flourish. By strengthening processes, enhancing tools, and enabling meaningful insights, you'll empower teams to deliver exceptional technical solutions and create a seamless experience for our customers.

Job Responsibility

  • Guide performance reporting and KPI tracking, turning data into thoughtful, actionable insights that support confident decision-making
  • Continuously enhance tools, systems, and workflows—creating smoother, more intuitive ways of working that align with Vodafone standards
  • Support strong and consistent bid governance, helping ensure quality, compliance, and a positive, reliable experience across opportunities
  • Champion onboarding and learning journeys, helping colleagues feel supported, confident, and set up for success
  • Care for documentation and knowledge sharing, ensuring information is clear, accessible, and empowering for everyone
  • Act as a trusted point of support during challenges, working collaboratively to resolve issues and keep stakeholders informed and reassured

Requirements

  • Experience from presales, bid management, technical sales, or sales operations, with an appreciation for how teams collaborate to succeed
  • Naturally organised and thoughtful, with a passion for improving processes
  • Comfortable working with data and turning it into meaningful insights
  • Build strong, trusting relationships and communicate with warmth and clarity across a wide range of stakeholders
  • Skilled at bringing simplicity to complexity and creating approaches that are easy to follow and replicate
  • Experience with tools, reporting systems, or workflow platforms, and enjoy making them more user-friendly and effective
  • Collaborative partner who enjoys influencing and supporting others, even without formal authority
  • Strong attention to detail and takes pride in delivering work that is consistent, high-quality, and reliable
  • Holds (or is working towards) a degree in Business Management, Computer Science, IT, or a related field—or bring equivalent experience
  • Worked in roles such as sales operations, presales operations, or programme management, and is familiar with governance, CRM tools, or resource planning systems

What we offer

  • Excellent basic salary plus bonus and Vodafone benefits
  • Up to 28 days off plus bank holidays
  • Paid time for charity work
  • Discounts, vouchers, a pension plan
  • Amazing learning tools
  • Top-notch parental leave policies
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