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As a Pre-Sales Executive you will be liaising with new and existing field sales representatives, dealing with all manner of questions and queries. The Pre-Sales department is the dedicated helpline for all field sales representatives at myPOS, so the role will mainly consist of answering phone calls or emails that come through to the team, both internal and external; as well as providing support on any technical issues that arise during the sales process.
Job Responsibility:
Be the voice on the other end of the line, ensuring accurate messages reach our team
Keep records up to date and share information as needed
Show strong communication and interpersonal skills
Prove your prowess with MS Office, especially Excel
Master myPOS products and services
Tackle enquiries promptly and efficiently, whether they come from our internal team or external partners
Gain insights into our revenue structure and pricing
Skillfully handle any issues that may arise during the sales process
Requirements:
Strong planning and organisation skills
The ability to think on your feet and solve problems
Good Knowledge of Microsoft Office
High standard of customer service in challenging situations
A personal style that demonstrates authority, commitment and consistency, and inspires trust and confidence